Social Networking Software
Social networking software is a new approach in some academic and public libraries today in order to make libraries not only "cool" in the public's eyes, but also as a third space in which potential library users can participate in an collaborative exchange with their libraries. It also may allow users to build relationships with the library staff and other library users.
Examples of social networking software include MySpace.com, Friendster.com, and Facebook.com. These sites allows users to create pages in which others (potential library users) can view and provide feedback. Some academic and public libraries have created MySpace or Facebook pages in an attempt to promote and extend their library services such as reader's advisory, and third party applications can add increasing usability to to pages.
Examples of libraries using social networking software include:
While most libraries have switched from MySpace to Facebook, the libraries listed have kept their MySpace pages active by connecting it to both their Twitter and Facebook pages.
- Arapahoe Library District: http://www.myspace.com/arapahoelibrary
- The Denver Public Library: http://myspace.com/denver_evolver
- Bryant University Library: http://www.myspace.com/bryantuniversitylibrary
- Florida International University Libraries: http://www.myspace.com/fiulibrary
- Arapahoe Library District
- Alden Library (Ohio University)
- Allen County (IN) Public Library
- DeKalb County Public Library
- Harris County Public Library by Lily Hinrichs
- Hennepin County Library
- The Houston Public Library
- Lane Medical Library, Stanford University by Shannon Meaney
- Livermore Public Library
- Manchester Library and Information Service (UK)
- Martin County Library System (FL)
- National Library of Scotland
- The Public Library of Charlotte and Mecklenburg County or Charlotte Mecklenburg Library by Lily Hinrichs
- Marathon County Public Library (MCPL)
- UMASS Boston Healey Library
- University of Pretoria Library Services
- University of South Florida Shimberg Health Sciences Library
- Worcester Polytechnic Institute Gordon Library
- Worthington Libraries
- Florida International University Libraries
3rd Party Facebook Application for the Library
Increasingly, applications are being developed by third party software companies which add greater functionality to Facebook pages. For the library, these applications can create legitimate research portals out of their Facebook pages, transforming what was once a marketing tool into what can now be a research tool.
- San Francisco PL has created a Widgetbox to allow users to search their OPAC through Facebook, and other libraries are following suit.
- Sirsi Dynix has created a fully integrated Facebook solution for libraries for a fee.
- Apps for Fan Pages is a list all of the generic apps that are available for installation on a library's fan page, including Twitter, Flickr, and YouTube. A few apps worth noting for libraries include RSS (to import any feeds from the library, such as a blog or new additions to the collection) Google Maps (for location of the library and events), Feedback and FAQ (to encourage interaction with patrons and improve service). Apps for presentations and file sharing may also be useful for libraries.
Many potentially useful apps are only available for profiles, not for pages. Here is an app that might be useful for librarians with profiles:
- Goodreads for Facebook Timeline populates a users timeline with information from their Goodreads account.
Some apps still work in Facebook but are no longer tied to a profile or fan page. Two such apps include:
- CiteMe for generating citations using information in the WorldCat database.
- WorldCat for finding items at a nearby library.
- Allen County (IN) Public Library Flickr page
- DeKalb County Public Library, GA Flickr page
- National Library of Scotland Flickr page
- Denver Public Library Flickr page
- Arcadia Puiblic Library Flicker page
- Nashville Public Library Flickr page
- Seeley G. Mudd Library at Lawrence University Flickr page
Not all libraries, however, use social networking software to promote their services, some libraries view social networking software as too new, too trendy. Some libraries even have the websites for MySpace.com and Facebook.com banned in their libraries. This may be due to funding issues or it may be due to a library's management. See the ALA's information about the role of DOPA
Libraries are not just on social networking websites but are also using them themselves. Librarians are using pinterest as a way to get ideas for events, crafts, SRP, and programs.
- University of Iowa Special Collections
- Somers Library
- W.P.I. George C. Gordon Library
- Westerville Library
- Beverly Public Library
- Sacramento Public Library
- Oklahoma City Community College Library
- University of West Florida Library
- Florida A&M University Library
- Rutgers Library of Science & Medicine
- University of Kansas Libraries
- The New York Public Library
- The Library of Congress
- Topeka & Shawnee County Public Library
- Brooklyn Public Library
- Allen County Public Library
- Arizona State University Libraries
- Pima County Public Library
- Orange County Library System
- Kalamazoo Public Library
- Duke University Libraries - Digital Collections
- The Indianapolis Public Library
- Denver Public Library
- Sacramento Public Library
- Anchorage Public Library
- Washington-Centerville Public Library
- State Library of NC
- Cleveland Public Library
- Mooresville Public Library
- Florida International University Library Channel
- Gwinnett County Public Library (U.S. State of Georgia)
- New York Public Library
- Seldovia Public Library
- Naperville Public Library
- Carnegie-Stout Public Library
- Rapid City Public Library
- New Brunswick Free Public Library
- The Public Library of Brookline
- Moline Public Library
- Hackley Public Library
- Geneva Public Library
Libraries can have profiles on LinkedIn
It can also be used for job or candidate searches, and collaboration through professional associations:
Social Media Aggregators
As seen above many libraries are using social media networks to keep their patrons informed, however trying to manage all of them becomes increasingly difficult the more services you subscribe to. One solution is to use a third party aggregator service to manage the all in one place.
- Alternion Manage over 220+ platforms such as Facebook, Twitter, Google+, Pinterest, Flickr, YouTube, etc.
- TweetDeck Manage your Facebook and Twitter in once place.
Wiki links relating to social networking:
Articles about Facebook and libraries:
Articles about YouTube and libraries:
Articles about Pinterest and libraries:
- Pinterest and Libraries
- 20 Great Ways Libraries Are Using Pinterest
- The Foodie Librarian: Pinterest and Libraries.
- Share and Share Alike: Building Social Collections with Pinterest
Reports relating to Social Networking in Libraries
- State of Social Networking in American Libraries 2012 Annual Report by American Library Association
- State of Social Networking in American Libraries 2011 Annual Report by American Library Association
Blogs/Websites to Watch
For more information, opinions, and links about social networking software and libraries, please see the blog Information Wants to Be Free's May 10th 2006 entry at http://meredith.wolfwater.com/wordpress/index.php/2006/05/10/libraries-in-social-networking-software/
LibraryStream Steve Campion
The Ubiquitious Librarian Brian Matthews at Georgia Tech
Social Networking Librarian AnnaLaura Brown's blog all about social networking in libraries and library 2.0
Social Media at the Mudd Library Seeley G. Mudd Library at Lawrence University has created a web page where all official social networking accounts are listed along with the library's social media mission statement.
Will Richardson's blog - Great information/ideas from an educator's perspective. Will did a recent article in Technology and Learning 2005 called Blog Revolution on the educational benefits of blogging for/with students. Richardson, W. (2005). Blog Revolution. Technology and Learning, 26(3), 48. Retrieved July 1, 2007, from the Wilson Web database.
This webinar, entitled 10 ways to make your library great in 2008 – Using web 2.0 focuses on the basics of social cataloging sites libraything.com and del.icio.us along a professional development theme. It also has a 10 ways Blog associated with it.
Public of Library Science Blog focuses on taking a lead on transformation in research communication. The topics that this blog focuses on is science and medicine. Their mission is to promote greater understanding of the breakthrough technology that is emerging.
Florida International University Libraries Blog FIU Libraries News & Notes...database news...library events...new products...research tips & tricks