Services for the Poor and Homeless

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Success Stories

  • "Extending Our Reach:Reducing Homelessness Through Library Engagement" The American Library Association's model toolkit developed by the American Library Association's Hunger, Homelessness & Poverty Task Force and the Office for Literacy and Outreach Services. This free toolkit includes success stories and extensive resources on library services to poor people.

Tips for Providing Quality Services for the Poor and Homeless

The topic of computer access to homeless and poor has come up in a survey put out by the Pasadena Public Library. The survey asks how public computer access has helped patrons. There is a site that will take the user to the survey online. However, it is an unfortunate case that despite these populations being probably the most helped by computer access, they are less likely to go online to fill out the online survey.

Perhaps having a physical survey they can fill out and, if needed, can be entered by a staff member or volunteer into an online platform.

Just FYI.

Blogs/Websites to Watch

Specific Blog Posts/Articles to Check Out

  • Library Service Planning for Socially Excluded : Resource for library staff to begin working collaboratively with socially excluded communities to articulate and respond to their service wants and needs. The Community-Led Toolkit introduces staff to community-led service planning.