Online Reference

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== Libraries Using IM Reference ==
 
== Libraries Using IM Reference ==
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*[http://www.apl.lib.in.us/im.html Alexandrian Public Library] - Trillian
 
*[http://library.lib.binghamton.edu/webdocs/IMpilot.html Binghamton University]- Trillian   
 
*[http://library.lib.binghamton.edu/webdocs/IMpilot.html Binghamton University]- Trillian   
 
*[http://www.library.carleton.ca/instruction/askus.html Carleton University (Ottawa)] - MSN
 
*[http://www.library.carleton.ca/instruction/askus.html Carleton University (Ottawa)] - MSN

Revision as of 15:40, 16 August 2005

Contents

Success Stories

IM Reference: Making the Switch

  • Sherri Vokey at UNLV gets her library to switch to IM Reference [more]
  • Chad Boeninger convinced his library to do a pilot project with IM Reference [more]


Software/Vendors for Web-Based Reference

If you would like to recommend a vendor, please click on the vendor below and share your opinions! (Please be sure to add your name to the recommendation so that we know it's not from a vendor.)

Software We Like for IM Reference

If you would like to recommend software, please sign your name to the recommendation so that we know it's not from a vendor. An explanation of why you like this software would be great too!

  • Trillian - Multiple network program (Recommended by Meredith)
  • Gaim - Open Source, multiple network (Recommended by Meredith)
  • Fire - Open Source, Mac, multiple network (Recommended by Aaron)
  • Adium - Open Source, Mac, multiple networks (Recommended by Aaron)

Software We Like for Other Types of Online Reference

If you would like to recommend software, please sign your name to the recommendation so that we know it's not from a vendor. An explanation of why you like this software would be great too!

Libraries Using Virtual Reference Services

Check out the LISWiki's List of libraries providing virtual reference services for a list of libraries providing Virtual Reference services of all kinds.

Curtin University Library in Australia has an SMS a Query reference service. This paper *"TXTing Librarians @ Curtin" was presented at the Information Online conferencein February 2005.

Libraries Using IM Reference

Libraries Using Jybe

Blogs/Websites to Watch

Specific Blog Posts/Articles to Check Out

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