Online Reference

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*[http://babyboomerlibrarian.blogspot.com/2005/05/chat-reference-at-morrisville-state.html Chat Reference at Morrisville State College Library] by Bill Drew. Featured in Ronan, Jana, ed. Chat reference : a guide to live virtual reference services
 
*[http://babyboomerlibrarian.blogspot.com/2005/05/chat-reference-at-morrisville-state.html Chat Reference at Morrisville State College Library] by Bill Drew. Featured in Ronan, Jana, ed. Chat reference : a guide to live virtual reference services
 
*[http://www.charlestonco.com/comp.cfm?id=47&CFID=9689640&CFTOKEN=6638826 Virtual Reference Software Comparative Review] by Jody Condit Fagan.  ''The Charleston Advisor'', April 2005, pp. 16-35.
 
*[http://www.charlestonco.com/comp.cfm?id=47&CFID=9689640&CFTOKEN=6638826 Virtual Reference Software Comparative Review] by Jody Condit Fagan.  ''The Charleston Advisor'', April 2005, pp. 16-35.
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*[http://www.pewinternet.org/PPF/r/133/report_display.asp How Americans Use Instant Messaging] from the Pew Internet & American Life Project (September 2004)

Revision as of 17:21, 8 July 2005

Contents

Success Stories

IM Reference: Making the Switch

  • Sherri Vokey at UNLV gets her library to switch to IM Reference [more]
  • Chad Boeninger convinced his library to do a pilot project with IM Reference [more]


Software/Vendors We Like for Web-Based Reference

Software We Like for IM Reference

  • Trillian - Multiple network program
  • Gaim - Open Source, multiple network
  • Fire - Open Source, Mac, multiple network
  • Adium - Open Source, Mac, multiple networks

Libraries Using IM Reference

Libraries Using Jybe


Blogs/Websites to Watch

Specific Blog Posts/Articles to Check Out

Personal tools
Namespaces

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