Libraries Using IM Reference

Libraries Using IM Reference (Australia)

• Queensland University of Technology Library - Windows Live Messenger
• Curtin University of Technology Library - Jabber (MSN Messenger and Yahoo)
• AskNow! - Pilot service - Initiative of National and State Libraries Australasia - (MSN, Yahoo!, gTalk, AIM, ICQ via Gaim)
• The College of Nursing, Katie Zepps Nursing Library - MSN, Yahoo! (via Meebo)
• Murdoch University Library- Jabber (MSN ICQ) Shibboleth authentication - collaborative project with Macquarie University Library
• Macquarie University Library - Jabber (MSN, ICQ) Shibboleth authentication - collaborative project with Murdoch University Library

Libraries Using IM Reference (Canada)

Alberta

• University of Alberta Libraries - AIM, gTalk, MSN, Yahoo!

• University of Calgary Library - AIM, gTalk, MSN, Yahoo!, MeeboMe

• NAIT Libraries - AIM, ICQ, WLM, Yahoo! (via Trillian)

Newfoundland and Labrador

• Memorial University of Newfondland - MSN, Yahoo!, GTalk, AIM

Ontario

• Bracken Health Sciences Library at Queen's University - AIM, MSN, Yahoo!
• Gerstein Science Information Centre, University of Toronto - MSN, gTalk, Yahoo!, AIM
• Carleton University - MSN
• Guelph, University of - MSN
• Kingston Frontenac Public Library - MSN, Yahoo!
• McMaster University - AIM, MSN, Yahoo!
• Mohawk College - AIM, MSN, Yahoo!
• Ottawa Public Library - MSN
• University of Western Ontario, Taylor Library - MSN, gTalk, Yahoo!, LibraryH3lp
• Waterloo, University of - MSN, gTalk, Yahoo!, AIM, MeeboMe
• Wilfrid Laurier University - AIM, MSN, Yahoo!

Libraries Using IM Reference (Europe)

Denmark

• Public Library of Aalborg - MSN
• Randers Public Library - Meebo (Jabber]

Netherlands

• Peace Palace Library - MSN, Yahoo!

Norway

• Public library of Lindesnes - MSN

UK

• University of Teesside Library & Information Services - MSN, AIM, Yahoo, Google Talk, Jabber and ICQ through Meebo (Currently a pilot)

Libraries Using IM Reference (U.S.)

Alabama

• Birmingham Public Library - AIM, MSN, Yahoo!
• Samford University Library - AIM, MSN, Yahoo!, Google Talk, ICQ (via Meebo)
• Mervyn H. Sterne Library, University of Alabama at Birmingham - AIM, ICQ, MSN, Yahoo!
• Lister Hill Library, University of Alabama at Birmingham -AIM, MSN, Yahoo! Google Talk (via Meebo)

Alaska

• Bering Strait School District Media Center - AIM, Yahoo, Skype

California

• Alameda County Library - AIM, Yahoo!
• California State University, East Bay - AIM, MSN, Yahoo! (via Trillian)
• City College of San Francisco - AIM, Meebo, MSN, GoogleTalk, Yahoo! (via Meebo)
• Claremont Colleges - AIM, gTalk, MSN, Yahoo!
• Fullerton Public Library - AIM, gTalk, MSN, Yahoo!
• Livermore Public Library - AIM, MSN, Yahoo!
• Los Gatos Public Library - AIM, MSN, Yahoo!
• Loyola Marymount University - AIM, MSN, Yahoo!, Meebo
• Marin County Free Library - AIM, MSN, Yahoo!
• Occidental College Library - AIM, MSN, Yahoo! (via Trillian)
• Ohlone College Community Library - AIM, MSN, Yahoo! (via Meebo)
• Santa Barbara City College - Meebo, AIM, MSN, Yahoo!, gTalk
• Santa Clara University Library - AIM, MSN, Yahoo, ICQ
• Shasta College Library - AIM, MSN, Yahoo! (via Trillian)
• University of California Berkeley - Government Information - AIM, gTalk, Yahoo!, MSN, & meebome (via Pidgen (aka GAIM))
• University of California San Diego - Science & Engineering Library - AIM & Yahoo! (via Pidgin), Meebo Me
• University of San Francisco, Gleeson Library - AIM, gTalk, ICQ, Jabber, MSN, Yahoo!

Colorado

• University of Colorado at Denver and Health Sciences Center - AIM, gTalk, MSN, Yahoo!

Connecticut

• Southern Connecticut State University - Distance Education Services - AIM, MSN
• Yale University - AIM, GTalk, Yahoo!

Florida

• Florida State University - meebo
• University of Central Florida -
• University of Florida - AIM, gTalk, Jabber, Yahoo!
• University of South Florida -

Georgia

• Agnes Scott College - AIM, Yahoo!
• Emory University Woodruff Library - AIM, MSN, Yahoo!, gTalk
• Georgia Perimeter College - AIM, MSN, Yahoo!
• Georgia State University - AIM, MSN, Yahoo!
• Gwinnett County Public Library - AIM, MSN, Yahoo!
• Mercer University - Atlanta - AIM, MSN, Yahoo!, Google Talk

Illinois

• Arlington Heights Memorial Library - AIM, MSN, Yahoo!
• Barrington Area Library - AIM, Yahoo!
• Brookfield Public Library - AIM, MSN, Yahoo!
• Champaign Public Library - AIM, MSN, Yahoo!
• College of DuPage Libary - AIM and Yahoo! via Trillian
• College of Lake County Library - AIM, ICQ, MSN, Yahoo!
• Crystal Lake Public Library - AIM, MSN, Yahoo!, Meebo
• Evanston Public Library - AIM, gTalk, MSN, Yahoo!
• Highland Park Public Library - AIM, gTalk, MSN, Yahoo!
• Hinsdale Public Library - AIM, MSN, Yahoo!
• Homer Township Public Library - AIM, MSN, Yahoo!
• Illinois Institute of Technology - AIM, MSN, Yahoo!, gTalk
• Illinois State University - AIM, MSN, Yahoo! via Trillian
• Kankakee Public Library - AIM, MSN, Yahoo!
• Lansing Public Library - AIM, MSN, Yahoo! via Trillian
• Mount Prospect Public Library - AIM, MSN, Yahoo!
• Park Ridge Public Library - AIM, Yahoo! via Meebo
• Skokie Public Library - AIM, Google Talk, MSN, Yahoo!, via Meebo
• St. Charles Public Library - AIM, MSN, Yahoo!
• Southern Illinois University Carbondale - Meebo, LibrarianIM
• Thomas Ford Memorial Library (Western Springs) - AIM, MSN, Yahoo!
• University of Illinois at Urbana-Champaign - AIM, Yahoo!, gTalk, MSN
• Villa Park Public Library - AIM, Google Talk, MSN, Yahoo!, via Meebo
• Westmont Public Library - AIM, MSN, Yahoo!

Indiana

• Alexandrian Public Library - AIM, MSN, Yahoo!
• Butler University - AIM, Yahoo!
• New Carlisle Public Library - AIM
• DePauw University Libraries - AIM, MSN, Yahoo!
• St. Joseph County Public Library - AIM, MSN, Yahoo!
• New Castle-Henry County Public Library - AIM, MSN, Yahoo!
• Lebanon Public Library - Meebo, AIM, Yahoo!, Google Talk

Iowa

• University of Iowa, Hardin Library for the Health Sciences - AIM, gTalk, MSN, Yahoo!

Kansas

• K-State Libraries (Kansas State University) - AIM, Yahoo, MSN Messenger, Jabber, GTalk, ICQ and meebo

Kentucky

• Eastern Kentucky University - meebo, AIM, gTalk, MSN, Yahoo! (ekulibraries)
• University of Kentucky - AIM (uklibraries)

Louisiana

• McNeese State University - Meebo and Trillian: AIM, MSN, Yahoo!

Maryland

• University of Maryland, Baltimore County - AIM
• University of Maryland, University College - AIM, MSN, Yahoo

Massachusetts

• Assumption College - AIM, MSN, Yahoo!
• Emerson College - AIM, gTalk, MSN, Yahoo!
• Fitchburg State College - AIM, MSN, Yahoo!
• Massachusetts Trial Court Law Libraries - AIM, gTalk, MSN, Yahoo!
• Springfield College - AIM, MSN, Yahoo!
• Metrowest MA Regional Library System - Meebo widget
• Worcester Polytechnic Institute Instant Answers@WPI - AIM, ICQ, MSN, Yahoo!

Michigan

• Cass District Library - AIM, MSN, Yahoo!
• Clinton-Macomb Public Library - AIM, ICQ, MSN, Yahoo!
• Grand Valley State University - AIM, ICQ, MSN, Yahoo!
• Hackley Public Library - AIM, ICQ, MSN, Yahoo!
• University of Michigan-Dearborn - AIM, Yahoo!
• University of Michigan University Libraries - AIM, MSN, Yahoo!

Minnesota

• Carleton College - AIM
• College of St. Catherine - AIM, gTalk, MSN, Yahoo!
• Concordia College, Moorhead - AIM, gTalk, ICQ, MSN, Yahoo!
• Rochester Public Library - AIM, MSN, Yahoo!
• University of Minnesota Duluth - AIM, gTalk, ICQ, Jabber, MSN, Yahoo!
• University of St. Thomas Libraries - AIM, gTalk, MSN, Yahoo!

Missouri

• Adrian College - AIM, ICQ, MSN, Yahoo!

Nebraska

• Nebraska Library Commission - AIM, gTalk, MSN, Yahoo!

Nevada

• University of Nevada, Las Vegas - AIM, MSN, Yahoo!

New Hampshire

• Franklin Pierce College - AIM, MSN, Yahoo!

New Jersey

• New Jersey Institute of Technology - AIM, gTalk, MSN, Yahoo!
• Princeton University - AIM, ICQ, MSN, Yahoo!

New York

• Barnard College Library - AIM, gTalk, Yahoo!
• Binghamton University - AIM, MSN, Yahoo!
• Cornell University -
• Morrisville State College - AIM
• New York Law School - AIM
• New York University - AIM, MSN, Yahoo!
• Plattsburgh State University - AIM
• Rochester Institute of Technology - AIM, ICQ (sometimes), MSN, Yahoo!
• State University of New York at Brockport - AIM
• State University of New York at Buffalo - AIM
• State University of New York at Cortland - AIM
• State University of New York at Potsdam - AIM, gTalk, MSN, Yahoo!

North Carolina

• Duke University - AIM
• Duke University Medical Center Library - AIM, Yahoo, gTalk, MeeboMe
• East Carolina University - AIM
• Meredith College - MeeboMe
• North Carolina State University - AIM, gTalk, MSN, Yahoo!, MeeboMe
• Public Library of Charlotte and Mecklenburg County - AIM, Yahoo, MSN, gTalk
• University of North Carolina at Chapel Hill - Brauer Math/Physics Library - AIM
• University of North Carolina at Chapel Hill - Undergraduate Library - AIM, gTalk, MSN, Yahoo!
• University of North Carolina at Chapel Hill - Davis Library - AIM, gTalk, Jabber, MSN, Yahoo!
• University of North Carolina at Greensboro - Jackson Library - AIM, MSN, Yahoo!
• Wake Forest University - AIM
• Western Carolina University - Hunter Library - AIM, Yahoo, MSN

Ohio

• Greene County Public Library - AIM, MSN, Yahoo!
• Muskingum College - AIM, MSN, Yahoo!
• Oberlin College - AIM, gTalk, MSN, Yahoo!
• Ohio University - AIM, MSN, Yahoo!

Oklahoma

• Oklahoma State University - AIM, MSN, Yahoo!, ICQ via Trillian & LiveHelp@OSU via Crafty

Oregon

• Portland State University - AIM
• Oregon State University - AIM, MSN, Yahoo, ICQ!
• University of Oregon - AIM, MSN, Yahoo!
• Western Oregon University - AIM, MSN, Yahoo!, Google Talk, ICQ
• Willamette University - AIM, MSN, Yahoo!

Pennsylvania

• Arcadia University - AIM, MSN, Yahoo!
• Carnegie Mellon University - via Meebo (AIM, GoogleTalk, MSN, Yahoo!)
• Cheltenham Township Library System - via Meebo (AIM, GoogleTalk, ICQ, Jabber, MSN, Yahoo!)
• Drexel University - AIM, MSN, Yahoo!, Jabber (via GAIM)
• Gettysburg College - AIM, MSN, Yahoo!
• Lafayette College - AIM, Yahoo!
• Neumann College - AIM, GoogleTalk, Meebo, Yahoo!
• Pennsylvania College of Technology - AIM
• Temple University - AIM, ICQ, MSN, Yahoo!
• University of Pennsylvania Libraries - AIM, MSN, Yahoo!
• University of Pittsburgh - AIM, MSN, ICQ, Jabber, Yahoo!

Rhode Island

• Brown University - AIM, MSN, Yahoo!
• Bryant University - AIM, MSN, Yahoo!
• Providence College - AIM, MSN, Yahoo!
• University of Rhode Island - AIM, Yahoo!

South Carolina

• Beaufort County Library Meebo

• Charleston County Public Library Miranda (AIM, MSN, Plugoo, Yahoo!)

• Greenville County Public Library AIM, Googletalk, MSN, Yahoo! (via Meebo)

• Lander University AIM, Yahoo!, Googletalk(via Meebo)

• South Carolina State Library - AIM, Yahoo!

• Spartanburg County Public Library Meebo

South Dakota

• Dakota State University - Meebo.com (AIM, MSN, GTalk/Jabber and Yahoo!)

Texas

• Baylor University Libraries - AIM, Yahoo!, Windows Live, Gtalk
• Concordia University Texas - MeeboMe (AIM, Yahoo!, Gtalk, MSN)
• Houston Community College Libraries - AIM, MSN, Yahoo!
• South Texas College - MeeboMe
• Texas Christian University - MeeboMe, AIM, AOL, GTalk, MSN, Yahoo
• University of Texas at Austin - AIM, MSN, Yahoo!

Utah

• Utah State University - MeeboMe, AIM, MSN, Yahoo!, Gtalk

Vermont

• Hartness Library System - Serving the Vermont Community and Technical Colleges
• Norwich University - AIM, MSN, Yahoo!
• University of Vermont, Dana Medical Library - AIM

Virginia

• Arlington Public Library - AIM, MSN, Yahoo!
• College of William and Mary - AIM
• Regent University Library - AIM, gTalk, MSN, Yahoo
• University of Richmond - AIM, ICQ
• University of Virginia Library - AIM, gTalk, MSN, Yahoo!

Washington

Libraries participating in statewide virtual reference cooperative using QuestionPoint 24/7 Reference:

• Asotin County Library
• Green River Community College
• Highline Community College
• King County Library System
• Mid-Columbia Library System
• Neill Public Library
• North Central Regional Library
• Pacific Lutheran University
• Pend Oreille County Library District
• Saint Martin's University
• Seattle Central Community College Coming January 2009
• North Seattle Community College Coming January 2009
• South Seattle Community College Coming January 2009
• Seattle Public Library
• Sno-Isle Libraries
• Spokane Community College
• Spokane County Library District
• Spokane Falls Community College
• Stevens County Rural Library District
• Timberland Regional Libraries
• University of Washington
• Whitman County Library

Libraries using IM individually or as part of other groups

• Gonzaga University Meebo and Tutor.com
• Grays Harbor College Meebo
• King County Law Library QuestionPoint
• Pierce College Meebo
• Seattle University Tutor.com
• Washington State Library QuestionPoint
• Washington State Law Library QuestionPoint
• Washington State University Libraries Meebo

Washington, D.C.

• American University - Meebo (AIM, GTalk, MSN, Yahoo!)
• Gallaudet University - AIM
• George Washington University - AIM, GTalk, MSN, Yahoo

Wisconsin

• Edgewood College, Madison - Pidgin (AIM, GoogleTalk, Meebo, MSN, Yahoo)
• Kraemer Library & Community Center, Plain - Meebo (AIM, Yahoo, MSN)
• McMillan Memorial Library, Wisconsin Rapids - Meebo (AIM, Yahoo, MSN)
• Stoughton Public Library, Stoughton - Meebo (AIM, Yahoo, MSN, Gtalk)
• University of Wisconsin-Madison - Trillian (AIM, Yahoo, MSN)
• University of Wisconsin Law Library - Trillian (AIM, Yahoo, MSN)