Library Success: A Best Practices Wiki - User contributions [en]

Online Reference

2006-10-04T02:17:55Z

Walkingpaper: /* Libraries Using MeeboMe for Embedded Chat */

= Software for SMS Reference =
*[http://www.google.com/sms/ Google SMS]
*[http://www.altarama.com.au/refxsms.htm Altarama's Reference by SMS]

= Software We Like for IM Reference =
''If you would like to recommend software, please sign your name to the recommendation so that we know it's not from a vendor. An explanation of why you like this software would be great too!''

*[http://www.ceruleanstudios.com/ Trillian] - Multiple network program (''Recommended by [[User:Meredith|Meredith]]'')
*[http://gaim.sourceforge.net/ Gaim] - Open Source, multiple network (''Recommended by [[User:Meredith|Meredith]]'')
*[http://fire.sourceforge.net/ Fire] - Open Source, Mac, multiple network (''Recommended by [[User:Walkingpaper|Aaron]]'')
*[http://www.adiumx.com/ Adium] - Open Source, Mac, multiple networks (''Recommended by [[User:Walkingpaper|Aaron]]'')
*[http://www.wavago.com/ Wavago] - Multiple network program including Skype and Google Talk, Windows only. Not a really polished user interface... (''Recommended by [[User:Ppival|Paul]]'')
*[http://www.meebo.com Meebo] - Multiple network, web-based interface (''Recommended by [[User:JonHaupt|Jon]]'')
** Also: [http://www.meebome.com Meebo me!] is a widget that lets people chat at you directly through your web site.
*[http://www.miranda-im.org/ Miranda] - Has anyone tried the Miranda client? This isn't a recommendation, but a query.

= Software We Like for Other Types of Online Reference =
''If you would like to recommend software, please sign your name to the recommendation so that we know it's not from a vendor. An explanation of why you like this software would be great too!''

*[http://jybe.com JYBE] – Free co-browsing software. (''Recommended by [[User:Meredith|Meredith]]'')
*[http://skype.com Skype] - Free VOIP Software (''Recommended by [[User:Meredith|Meredith]]'')
*[http://get.live.com/messenger/overview Windows Live Messenger] - Free Voice, Video, Sharing features (''Recommeded by [[User:Colin|Colin]]'']

= Libraries Using Virtual Reference Services =

Check out the LISWiki's [http://liswiki.com/wiki/List_of_libraries_providing_virtual_reference_services List of libraries providing virtual reference services] for a list of libraries providing Virtual Reference services of all kinds.

== Libraries Offering SMS Reference Services ==
*[http://biblioteksvar.no/en/ Biblioteksvar]
*[http://library.curtin.edu.au/contact/sms.html Curtin University of Technology]
**Curtin University Library in Australia has an [http://library.curtin.edu.au/contact/sms.html SMS a Query] reference service. This paper [http://conferences.alia.org.au/online2005/papers/a12.pdf "TXTing Librarians @ Curtin"] was presented at the [http://online.alia.org.au/ Information Online conference]in February 2005.
*[http://www.selu.edu/Library/ServicesDept/referenc/textalibrarian.html Southeastern Louisiana University] (Altarama’s Reference by SMS)
*[http://www.swin.edu.au/lib/inquiry/contact.htm#sms Swinburne University of Technology Library]
*[http://www.nlb.gov.sg/CPMS.portal?_nfpb=true&_pageLabel=CPMS_page_RL_LKC_Services_enquiry National Library Board Singapore, Lee Kong Chian Reference Library SMS Enquiry Service]

== Libraries Using IM Reference ==
*[http://www.adrian.edu/library/resources/ask.php Adrian College] - AIM, MSN, Yahoo, ICQ via Trilian
*[http://www.apl.lib.in.us/im.html Alexandrian Public Library] - Trillian
*[http://www.library.american.edu/ask/index.html American University (Washington, D.C.)] - AIM
*[http://www.arcadia.edu/library/default.aspx?id=1432 Arcadia University] - Trillian
*[http://vrl-web11.lssi.com/wcscgi/CDM.exe/northsub?SS_COMMAND=CUST_SUP&Category=AHMLREFERENCEB Arlington Heights Memorial Library] - AIM, Yahoo, MSN
*[http://www.arlingtonva.us/Departments/Libraries/ref/IQuery.aspx Arlington (VA) Public Library] - AIM, GoogleTalk/Jabber, MSN, Yahoo! via Trillian
*[http://www.barnard.edu/library/reference/index.htm#AIM Barnard College Library] - AIM
*[http://www.barringtonarealibrary.org/ Barrington Area Library] - AIM, Yahoo, MSN
*[http://library.lib.binghamton.edu/webdocs/IMpilot.html Binghamton University]- Trillian
*[http://library.queensu.ca/webmed/reference/im.html Bracken Health Sciences Library at Queen's University]- AIM, MSN, Yahoo! via Trillian
*[http://www.brown.edu/Facilities/University_Library/services/askalib.html Brown University] - AIM, Yahoo!, MSN, Trillian
*[http://www.butler.edu/library/research/ask.html Butler University] - AIM and Yahoo! via GAIM
*[http://apps.carleton.edu/campus/library/ Carleton College (Minnesota)] - Primarily AIM
*[http://www.library.carleton.ca/instruction/askus.html Carleton University (Ottawa)] - MSN
*[http://www.ncpl.lib.in.us/departments/reference/im.htm Carlisle Public Library] - AIM, MSN, Yahoo
*[http://cass.lib.mi.us/ask.htm Cass District Library] - Trillian
*[http://www.champaign.org/reference/contact_librarian.html Champaign Public Library] - AIM, MSN, and Yahoo! via GAIM
*[http://libraries.claremont.edu/help/askalib/ Claremont Colleges] - AIM, MSN, Yahoo
*[http://yyz.clcillinois.edu/library/libchat.cfm College of Lake County Library] - AIM, MSN, Yahoo!, ICQ via Trillian
*[http://swem.wm.edu/news/story.cfm?id=111 College of William and Mary] - Trillian
*[http://www4.cord.edu/library/reference/ask.asp Concordia College, Moorhead, MN] - AIM, Yahoo!, and MSN via Gaim
*[http://www.depauw.edu/library/get_help/#chat DePauw University Libraries] - AIM, MSN, Yahoo via Trillian; campus GroupWise
*[http://www.lib.duke.edu/reference/chat/im.html Duke University] - AIM via GAIM
*[http://www.fsc.edu/library/virtualref.html Fitchburg State College] - AIM, MSN, Yahoo
*[http://fpc.cb.docutek.com/vrlplus/vrl_entry.asp Franklin Pierce College (NH)] - AIM, MSN, Yahoo! via Trillian
*[http://library.gallaudet.edu/im.html Gallaudet] - AIM
*[http://www.gpc.edu/~declib/chat.htm Georgia Perimeter College] - AIM, MSN, Yahoo! via Trillian
*[http://www.library.gsu.edu/services/pages.asp?ldID=68&guideID=281&ID=3112 Georgia State University] - AIM, MSN, Yahoo! via Gaim
*[http://www.gettysburg.edu/library/askquestion/ Gettysburg College] - Trillian
*[http://www.greenelibrary.info/im.asp Greene County Public Library] - AIM, MSN, Yahoo via Trillian
*[http://www.gwinnettpl.org/askus.html Gwinnett County Public Library] - AIM, MSN, and Yahoo! via Trillian
*[http://hackleylibrary.org/ Hackley Public Library] - Trillian
*[http://hplibrary.org/library/instantmessage.htm Highland Park Public Library] - AIM, Yahoo, MSN, GoogleTalk
*[http://msass.cwru.edu/harrislibrary/General/gencontact.htm#AIM Harris Library at the Mandel School of Applied Social Sciences] at Case Western Reserve University - AIM
*[http://www.homerlibrary.org/ Homer Township Public Library] - AIM, MSN, Yahoo! via Trillian
*[http://www.hccs.edu/system/library/library.html Houston Community College Libraries] - AIM, MSN, Yahoo! via Trillian
*[http://www.lansing.lib.il.us/ Lansing Public Library]- AIM, MSN, Yahoo! via Trillian
*[http://www.co.marin.ca.us/depts/lb/main/im.cfm Marin County Free Library] - AIM, MSN, Yahoo! via Trillian
*[http://www.lawlib.state.ma.us/ Massachusetts Trial Court Law Libraries] - AIM, MSN, Yahoo! via Trillian, Google Talk
*[http://library.mcmaster.ca/justask/ McMaster University] - AIM, MSN, Yahoo! via Trillian
*[http://www.mohawkcollege.ca/dept/library/brain/askus.htm Mohawk College] - MSN, Yahoo! via Trillian
*[http://home.moravian.edu/public/reeves/research/askReeves.htm Moravian Theological Seminary, Reeves Library] - AIM
*[http://library.morrisville.edu/talk.html Morrisville State College] - AIM
*[http://www.mppl.org/online-weblibrarian.html Mount Prospect Public Library ]- AIM, Yahoo, MSN
*[http://www.muskingum.edu/home/library/help/ask.html Muskingum College] - AIM, MSN, Yahoo! via Trillian
*[http://www.nchcpl.org/ask_librarian.htm New Castle-Henry County Public Library] - AIM, MSN, Yahoo!
*[http://library.njit.edu/aboutus/e-ref.cfm New Jersey Institute of Technology] - AIM, Yahoo!
*[http://www.ncu.edu/library/FAQs/about_elrc.asp#What%20services%20does%20the%20ELRC%20provide? Northcentral University] - ICQ
*[http://www.norwich.edu/academics/library/askalibrarian.html#IM Norwich University] - AIM, MSN, Yahoo (using GAIM for client)
*[http://www.lib.ncsu.edu/libref/im/ North Carolina State University] - AIM, GoogleTalk, MSN, and Yahoo via Gaim
*[http://www.oberlin.edu/library/im.html Oberlin College] - AIM, Yahoo, MSN, GoogleTalk, GoogleChat via Trillian
*[http://www.library.ohiou.edu/libinfo/ask-im.htm Ohio University] - Trillian
*[http://www.library.osu.edu/ The Ohio State University] - Yahoo! (in trial)
*[http://www.ppl.nl/chat/ Peace Palace Library] - Yahoo!, MSN and PHPLive
*[http://www.pct.edu/library/ Pennsylvania College of Technology] - AIM
*[http://www2.plattsburgh.edu/acadvp/libinfo/library/iref.html Plattsburgh State University] - AIM
*[http://www.princeton.edu Princeton University] - Trillian
*[http://www.providence.edu/library/chat.html Providence College] - Trillian
*[http://www.library.qut.edu.au/ask.jsp Queensland University of Technology Library] - Windows Live Messenger
*[http://wally.rit.edu Rochester Institute of Technology] - Trillian
*[http://http://www.rochesterpubliclibrary.org/reference/rplmninfo.htm/ Rochester(MN) Public Library] - Trillian
*[http://library.samford.edu Samford University Library] - AIM, Yahoo! and MSN through Trillian
*Southern Connecticut State University - [http://library.southernct.edu/de_home.html Distance Education Services] - AIM, MSN through Trillian, and Flash chat from Chatango
*[http://www.lib.siu.edu/hp/resources/morrismessenger.shtml Southern Illinois State University - Morris Messenger] - AIM, ICQ
*[http://www.spfldcol.edu/homepage/library.nsf/EB4F2767C562479445256BE5002DAE84/EEA410A88745743A85256E5F0070150D?OpenDocument Springfield College] - Trillian
*[http://www.stcharleslibrary.org/247ref/im_us.htm St. Charles Public Library (IL)] - Trillian
*[http://sjcpl.lib.in.us/asksjcpl/asksjcpl.html St. Joseph County Public Library] - Fire
*[http://ublib.buffalo.edu/libraries/help/refchat.html State University of New York at Buffalo]
*[http://library.cortland.edu State University of New York at Cortland] - AIM, Yahoo! and MSN via GAIM
*[http://www.potsdam.edu/library/home/IMService.php State University of New York at Potsdam]
*[http://vrl.temple.edu Temple University] - Trillian
*[http://www.fordlibrary.org/chat/ Thomas Ford Memorial Library] - Trillian
*[http://www.library.ualberta.ca/imlibrary/ University of Alberta Libraries] - GAIM (gTalk, AIM, Yahoo!, MSN)
*[http://lib.berkeley.edu/doemoff/govinfo/gov_online.html University of California Berkeley - Government Information] - GAIM (gTalk, AIM, Yahoo!, MSN)
*[http://denison.uchsc.edu/askalibrarian/index.html#Now University of Colorado at Denver and Health Sciences Center] - AIM, MSN, Yahoo! and GoogleTalk via Trillian
*[http://www.uflib.ufl.edu/ask.html University of Florida] - Jabber, AIM, Yahoo!, GoogleTalk via GAIM
*[http://www.uic.edu/depts/lib/digital/ University of Illinois at Chicago] - AIM, Yahoo!, and MSN via Trillian
*[http://www.library.uiuc.edu/askus/ University of Illinois at Urbana-Champaign]
*[http://www.lib.uiowa.edu/hardin/asklibrarian.html University of Iowa, Hardin Library for the Health Sciences] AIM, Google Talk, MSN and Yahoo! via Gaim
*[http://aok.lib.umbc.edu/reference/chat.php3 University of Maryland, Baltimore County] - AIM
*[[University of Michigan Libraries]] - AIM (in trial)
*[http://library.umd.umich.edu/services/im.html University of Michigan-Dearborn] - Trillian
*[http://www.d.umn.edu/lib/askus/ University of Minnesota Duluth] - AIM, Yahoo, MSN, ICQ, & GoogleTalk via Trillian
*[http://www.library.unlv.edu/ask/chat.html University of Nevada, Las Vegas] - Trillian
*[http://www.lib.unc.edu/reference/imalibrariandavis.html University of North Carolina at Chapel Hill - Davis Library] - AIM, Yahoo, MSN, Google Talk, Jabber clients via Gaim
*[http://www.lib.unc.edu/house/im_a_librarian.html University of North Carolina at Chapel Hill - Undergraduate Library] - AIM, Yahoo, MSN
*[http://www.lib.unc.edu/brauer/imbrauer.html University of North Carolina at Chapel Hill - Brauer Math/Physics Library] - AIM
*[http://refchat.library.upenn.edu University of Pennsylvania Libraries] - AIM, MSN, Yahoo!, proprietary LiveChat
*[http://library.richmond.edu/help/ask_lib/aimboatwrightinfo.htm University of Richmond] - AIM
* [http://www.usfca.edu/library/ask.html University of San Francisco, Gleeson Library] Gaim aggregator includes: AIM, MSN, Yahoo, Google, ICQ, Jabber.
*[http://www.lib.utexas.edu/services/reference/chat.html University of Texas at Austin] - AIM, MSN, Yahoo via Trillian
*[http://library.uvm.edu/dana/services/aim.html University of Vermont, Dana Medical Library] AIM
*[http://www.lib.virginia.edu/ref-aimhelp.html University of Virginia Library] AIM
*[http://westmontlibrary.org/ Westmont Public Library] - AIM, MSN, Yahoo, via Trilian
*[http://www.wfu.edu/zsr/services/information/ask.html Wake Forest University] - AIM, MSN, Yahoo! via Trillian
*[http://library.waubonsee.edu Waubonsee Community College's Todd Library] AIM, Yahoo, MSN via Gaim
*[http://www.wpi.edu/Academics/Library/Help/refchat.html Worcester Polytechnic Institute Instant Answers@WPI] - AIM

== Libraries Using Jybe ==
*[http://www.niulib.niu.edu/ask-services.cfm Northern Illinois University]

== Libraries Using MeeboMe for Embedded Chat ==
*[http://swem.wm.edu/resources/subject-guides/classical-studies.cfm The College of William and Mary's Earl Gregg Swem Library]
*[http://www.darienlibrary.org/contact.php Darien Public Library]
*[http://www.exeterpubliclibrary.org/ Exeter Public Library]
*[http://library.gmu.edu/mudge/IM/IMRef.html George Mason University]
*[http://gryphonsanddragons.blogspot.com Johnson County Library Teen Book Group]
*[http://www.scls.info/about/im/index.html South Central (WI) Library System]
*[http://www.fordlibrary.org/chat Thomas Ford Memorial Library]
*[http://www.stanford.edu/group/ic/cgi-bin/drupal/contact Stanford University Library Information Center]
*[http://www.lib.berkeley.edu/doemoff/govinfo/gov_online.html University of California Berkeley Library]
*[http://denison.uchsc.edu/askalibrarian/index.html University of Colorado Denver and Health Sciences Center - Denison Memorial Library]

== Libraries Using Chatango for Embedded Chat ==
*[http://www.hccs.edu/system/library/learnhow/chatango.html Houston Community College System]
*[http://www.library.southernct.edu/de_home.html Southern Connecticut State University - Buley Library]
*[http://library.ucalgary.ca/services/libraryconnection/ University of Calgary - Library Connection] (embedded within Blackboard CMS)

= Blogs/Websites to Watch =
*[http://blog.uwinnipeg.ca/schwagbag/ ::schwagbag::] by Sherri Vokey
*[http://walkingpaper.org/ Walking Paper] by Aaron Schmidt
*[http://librarianinblack.typepad.com/librarianinblack/ Librarian in Black] by Sarah Houghton-Jan
*[http://www.teachinglibrarian.org/weblog/blogger.html Digital Reference] by Stephen Francoeur
*[http://info.winnefox.org/blogs/ask/ AskAway @ Winnefox ] by Joy Schwarz

= Specific Blog Posts/Articles to Check Out =
*[http://www.ibiblio.org/fred/pubs/stutzman_pub7.pdf Collaborative reference work in the blogosphere] by Jerrey Pomerantz and Frederic Stutzman
*[http://www.pewinternet.org/PPF/r/162/report_display.asp Teens and Technology] from the Pew Internet & American Life Project (July 2005)
*[http://media.aoltimewarner.com/media/newmedia/cb_press_view.cfm?release_num=55254160 AOL Second Annual Instant Messaging Trends Survey]
*[http://libraryjournal.com/article/CA512192.html?display=searchResults&stt=001&text=im+me IM Me] by Aaron Schmidt and Michael Stephens. Featured in ''Library Journal'' in April, 2005
*[http://babyboomerlibrarian.blogspot.com/2005/05/chat-reference-at-morrisville-state.html Chat Reference at Morrisville State College Library] by Bill Drew. Featured in Ronan, Jana, ed. ''Chat reference : a guide to live virtual reference services''
*[http://www.charlestonco.com/comp.cfm?id=47&CFID=9689640&CFTOKEN=6638826 Virtual Reference Software Comparative Review] by Jody Condit Fagan. ''The Charleston Advisor'', April 2005, pp. 16-35.
*[http://www.pewinternet.org/PPF/r/133/report_display.asp How Americans Use Instant Messaging] from the Pew Internet & American Life Project (September 2004)
* Web-Based Chat VS. Instant Messaging by Sarah Houghton-Jan and Aaron Schmidt. Featured in ''ONLINE'', Jul/Aug 2005.
*[http://www.oregonlibraries.net/staff/?p=178 web-based chat vs. instant messaging] by Caleb Tucker-Raymond at the L-net staff information blog.
*[http://southernlibrarianship.icaap.org/content/v06n01/chase_d01.htm Papa's Got A Brand New (Virtual )Bag] by Darren Chase
*[http://lbr.library-blogs.net/war_what_is_it_good_for.htm War... What is it good for?] by Luke Rosenberger from lbr weblog. Post looks at the "war" between web-based virtual reference services and IM.
*[http://www.teachinglibrarian.org/weblog/2005/06/web-based-chat-and-im-not-eitheror-but.html Web-based chat and IM: Not "either/or" but "both/and"] by Stephen Francoeur from Digital Reference.
*[http://www.homerlibrary.org/HomerILA.ppt IM Reference: What We've Learned] (Homer Township @ Illinois Library Association; October 14, 2005)
*[http://www.ala.org/ala/aasl/aaslpubsandjournals/kqweb/kqarchives/v33/333Houghton.htm Virtual Reference @ Your Library] by Sarah Houghton-Jan. Featured in ''KnowledgeQuest'', Jan/Feb 2005.
*[http://edificeref.info/?p=71 Trillian training materials] - a great training for using Trillian in providing virtual reference services.
*[http://www.american.edu/tesol/Baron-SeeYouOnlineCorrected64.pdf See You Online: Gender Issues in College Student Use of Instant Messaging] by Naomi S. Baron, Department of Language and Foreign Studies, American University. In addition to interesting findings, this paper includes useful terminology for discussing IM.
* [http://www.ala.org/ala/pla/plapubs/publiclibraries/julyaugust2005.pdf Instant Messaging: Quick and Dirty Reference for Teens and Others] by Sarah Houghton-Jan. Featured in ''Public Libraries'', Jul/Aug 2005.
* [http://blog.uwinnipeg.ca/schwagbag/archives/2005/06/iming_goes_live.html IM goes live at UNLV Libraries] by Sherri Vokey at ::schwagbag::
* [http://www.ericdigests.org/1999-4/digital.htm Building and Maintaining Digital Reference Services] ERIC Digest by Joann M. Wasik.
* [http://librariansatthegate.blogspot.com/2006/01/implementing-instant-message-im.html Implementing an instant message (IM) reference service] by Alec at Librarians at the Gate
* [http://www.lib.unc.edu/reference/eref/gaim/ Gaim Setup for Library IM Services] by Pam Sessoms and Charles Cobine, UNC-Chapel Hill's Davis Library.
*[http://ricklibrarian.blogspot.com/2006/09/using-fee-based-databases-in-virtual.html Using Fee-Based Databases in a Virtual Reference Setting] September 2006

[[Category:Technology]]
[[Category:Reference Services and Information Literacy]]
[[Category:Online Reference]]

Librarians who IM

2006-03-23T18:13:53Z

Walkingpaper: added me, ordered list in alpha

Are you a librarian? Are you interested in chatting and collaborating with other librarians? Do you have an IM handle? If so, feel free to add it to this list!

*Laura Crossett, Meeteetse Branch Library (WY), AIM: theblackmolly
*Meredith Farkas, Norwich University (VT), AIM and MSN: librarianmer
*Paul Miller, Talis, (UK) AIM and iChat (with audio and video):talis_paul[at]mac.com, MSN and GTalk: paul.miller71[at]gmail.com
*Aaron Schmidt, [http://www.walkingpaper.org walkingpaper.org] AIM: XXagentcooperXX
*Rachel Singer Gordon, LISjobs.com, AIM: rachelsgordon, Yahoo!: lib_rachel
*Michael Stephens, tametheweb.com, (IN) AIM: mstephens7mac
*Jessamyn West, librarian.net. AIM: iamthebestartist Yahoo/MSN: jessamyn_west gtalk: jessamyn[at]gmail.com

Programs for Young Adults

2006-03-06T04:19:01Z

Walkingpaper: /* Specific Blog Posts/Articles to Check Out */

= Success Stories =
Teen, Reference and IT teamed up for a Science Fair Strategies presentation highlighting how to choose a topic, how to begin your research, and how to use the catalog & online databases, why Google isn't the best place to start, and also covered using the ILL catalog for additional items. This was also our first official podcast! [http://www.lansing.lib.il.us/presentations.htm Science Fair Strategies]

= Great Ideas for Young Adult Programming =
*[http://home.comcast.net/~egallaway/professional/idlysprog.ppt Programming for Tomorrow's World]
**A powerpoint presentation highlighting cutting edge program for teens that incorporate use of technology for traditional library activities such as book discussion, summer reading programs, and author visits, as well as non-traditional programs such as video game tournaments and cell phone reference.

= Blogs/Websites to Watch =
Stop by See YA Around: Library Programming for Teens at [http://www.cplrmh.com]<br>
[http://www.ala.org/yalsa/booklists] (recommended reading for teens)<br>
[http://www.ala.org/teenread] (ideas & resources for celebrating Teen Read Week)<br>
[http://www.ala.org/tags] (tips & resources for starting a Teen Advisory Group)<br>

= Specific Blog Posts/Articles to Check Out =
*[http://walkingpaper.org/267 another successful DDR night]

[[Category:Programming]][[Category:Services to Specific Groups]]

Podcasting

2006-02-06T01:26:18Z

Walkingpaper: added TFML clickastory

Podcasting is a simple means of distributing audio content over the Internet, taking advantage of the power of [[Collaborative Tools in Libraries#RSS|RSS]]. Content consumers (end-users) can subscribe to a feed of a producer's audio content and receive automatic downloads of new content as it is made available online. A more comprehensive discussion of podcasting can be found in the [http://en.wikipedia.org/wiki/Podcasting Wikipedia entry on podcasting].

For the library that works hard to produce audio content such as recordings of programs or library tours, podcasting can be an effective means of making that content more widely available.

The following is a list of libraries and affiliated organizations that are currently podcasting:

* [http://www.atwaterlibrary.ca/ Atwater Library and Computer Centre] ([http://www.atwaterlibrary.ca/taxonomy/term/21/0/feed podcast feed])
* [http://www.dowling.edu/library/new/podcasts.shtm Dowling College Library Omnibus] ([http://www.dowling.edu/library/new/feed.xml podcast feed])
* [http://gpcdecaturlrc.blogspot.com/ GPC Decatur Campus Library] ([http://feeds.feedburner.com/gpclibraryradio podcast feed])
* [http://infopeople.org/ The Infopeople Project] ([http://infoblog.infopeople.org/index.xml podcast feed])
* [http://www.lions-online.org/ Kankakee Public Library] ([http://www.lions-online.org/podcast.xml podcast feed])
* [http://www.lansing.lib.il.us/podcast.htm Lansing Public Library] (multiple feeds)
* [http://www.lpi.usra.edu/library/library.shtml The Lunar and Planetary Institute] ([http://www.lpi.usra.edu/library/mp3.xml podcast feed])
* [http://www.muskingum.edu/~library/blog/2005/10/october-author-talk-podcast-available.html Muskingum College Library] ([http://www.ourmedia.org/mediarss/user/47952 podcast feed])
* [http://catalog.odl.state.ok.us/okrm/readingok.htm Oklahoma Department of Libraries] ([http://catalog.odl.state.ok.us/okrm/podcast.xml podcast feed])
* [http://www.pritzkermilitarylibrary.org/ Pritzker Military Library] ([http://www.pritzkermilitarylibrary.org/podcast/pml_feed.xml podcast feed])
* [http://fordlibrary.org/clickastory Thomas Ford Memorial Library Click-A-Story] ([http://www.fordlibrary.org/clickastory.xml podcast feed])
* [http://fordlibrary.org/yareviews Thomas Ford Memorial Library Audio Reviews by Teens] ([http://www.fordlibrary.org/yar_index.xml podcast feed])
* [http://www.wku.edu/Library/ Western Kentucky University Libraries] ([http://www.wku.edu/Library/video/libraryIntro/librarytour.xml podcast feed])
* [http://www.wpi.edu/Academics/Library/Borrowing/Podcasts/ WPI's George C. Gordon Library Audio to Go] ([http://www.wpi.edu/Academics/Library/Borrowing/Podcasts/wpiaudiotogo.xml podcast feed])

User:Walkingpaper

2006-01-20T17:25:41Z

Walkingpaper:

[http://www.walkingpaper.org http://www.walkingpaper.org]

User:Walkingpaper

2006-01-20T17:25:23Z

Walkingpaper:

:]

[[http://www.walkingpaper.org http://www.walkingpaper.org]]

Online Reference

2005-08-16T15:40:46Z

Walkingpaper: /* Libraries Using IM Reference */

= Success Stories =

== IM Reference: Making the Switch ==
*Sherri Vokey at UNLV gets her library to switch to IM Reference [[Sherri Vokey | [more]]]
*Chad Boeninger convinced his library to do a pilot project with IM Reference [[Chad Boeninger | [more]]]

= Software/Vendors for Web-Based Reference =
''If you would like to recommend a vendor, please click on the vendor below and share your opinions! (Please be sure to add your name to the recommendation so that we know it's not from a vendor.)''

* [[Docutek VRLplus]]
* [[OCLC QuestionPoint]]
* [[LivePerson Timpani SB Contact Center]]
* [[Rakim]]
* [[Tutor.com Virtual Reference Toolkit]]

= Software We Like for IM Reference =
''If you would like to recommend software, please sign your name to the recommendation so that we know it's not from a vendor. An explanation of why you like this software would be great too!''

*[http://www.ceruleanstudios.com/ Trillian] - Multiple network program (''Recommended by [[User:Meredith|Meredith]]'')
*[http://gaim.sourceforge.net/ Gaim] - Open Source, multiple network (''Recommended by [[User:Meredith|Meredith]]'')
*[http://fire.sourceforge.net/ Fire] - Open Source, Mac, multiple network (''Recommended by [[User:Walkingpaper|Aaron]]'')
*[http://www.adiumx.com/ Adium] - Open Source, Mac, multiple networks (''Recommended by [[User:Walkingpaper|Aaron]]'')

= Software We Like for Other Types of Online Reference =
''If you would like to recommend software, please sign your name to the recommendation so that we know it's not from a vendor. An explanation of why you like this software would be great too!''

*[http://jybe.com JYBE] – Free co-browsing software. (''Recommended by [[User:Meredith|Meredith]]'')
*[http://skype.com Skype] - Free VOIP Software (''Recommended by [[User:Meredith|Meredith]]'')

= Libraries Using Virtual Reference Services =

Check out the LISWiki's [http://liswiki.com/wiki/List_of_libraries_providing_virtual_reference_services List of libraries providing virtual reference services] for a list of libraries providing Virtual Reference services of all kinds.

Curtin University Library in Australia has an [http://library.curtin.edu.au/contact/sms.html SMS a Query] reference service. This paper *[http://conferences.alia.org.au/online2005/papers/a12.pdf "TXTing Librarians @ Curtin"] was presented at the [http://online.alia.org.au/ Information Online conference]in February 2005.

== Libraries Using IM Reference ==
*[http://www.apl.lib.in.us/im.html Alexandrian Public Library] - Trillian
*[http://library.lib.binghamton.edu/webdocs/IMpilot.html Binghamton University]- Trillian
*[http://www.library.carleton.ca/instruction/askus.html Carleton University (Ottawa)] - MSN
*[http://www.ncpl.lib.in.us/departments/reference/im.htm Carlisle Public Library] - AIM, MSN, Yahoo
*[http://cass.lib.mi.us/ask.htm Cass District Library] - Trillian
*[http://swem.wm.edu/news/story.cfm?id=111 College of William and Mary] - Trillian
*[http://www.lib.duke.edu/reference/chat/im.html Duke University] - AIM
*[http://www.fsc.edu/library/virtualref.html Fitchburg State College] - AIM, MSN, Yahoo
*[http://fpc.cb.docutek.com/vrlplus/vrl_entry.asp Franklin Pierce College (NH)] - AIM, MSN, Yahoo! via Trillian
*[http://library.gallaudet.edu/im.html Gallaudet] - AIM
*[http://www.gpc.edu/~declib/chat.htm Georgia Perimeter College] - AIM, MSN, Yahoo! via Trillian
*[http://hackleylibrary.org/ Hackley Public Library] - Trillian
*[http://msass.cwru.edu/harrislibrary/General/gencontact.htm#AIM Harris Library at the Mandel School of Applied Social Sciences] at Case Western Reserve University - AIM
*[http://www.homerlibrary.org/ Homer Township Public Library] - AIM
*[http://www.lansing.lib.il.us/ Lansing Public Library]- Trillian
*[http://www.co.marin.ca.us/depts/lb/main/im.cfm Marin County Free Library] - AIM, MSN, Yahoo! via Trillian
*[http://library.mcmaster.ca/justask/ McMaster University] - Pilot program. AIM, ICQ, Yahoo, MSN
*[http://home.moravian.edu/public/reeves/research/askReeves.htm Moravian Theological Seminary, Reeves Library] - AIM
*[http://library.morrisville.edu/talk.html Morrisville State College] - AIM
*[http://www.ncu.edu/library/FAQs/about_elrc.asp#What%20services%20does%20the%20ELRC%20provide? Northcentral University] - ICQ
*[http://www.library.ohiou.edu/libinfo/ask-im.htm Ohio University] - Trillian
*[http://www2.plattsburgh.edu/acadvp/libinfo/library/iref.html Plattsburgh State University] - AIM
*[http://wally.rit.edu Rochester Institute of Technology] - Trillian
*[http://www.lib.siu.edu/hp/resources/morrismessenger.shtml Southern Illinois State University - Morris Messenger] - AIM, ICQ
*[http://www.spfldcol.edu/homepage/library.nsf/EB4F2767C562479445256BE5002DAE84/EEA410A88745743A85256E5F0070150D?OpenDocument Springfield College] - Trillian
*[http://sjcpl.lib.in.us/asksjcpl/asksjcpl.html St. Joseph County Public Library] - Fire
*[http://ublib.buffalo.edu/libraries/help/refchat.html State University of New York at Buffalo]
*[http://vrl.temple.edu Temple University] - Trillian
*[http://www.fordlibrary.org/chat/ Thomas Ford Memorial Library] - Trillian
*[http://www.library.uiuc.edu/askus/ University of Illinois at Urbana-Champaign]
*[http://aok.lib.umbc.edu/reference/chat.php3 University of Maryland, Baltimore County] - AIM
*[http://www.library.unlv.edu/ask/chat.html University of Nevada, Las Vegas] - Trillian
*[http://www.lib.unc.edu/reference/imalibrariandavis.html University of North Carolina at Chapel Hill - Davis Library]
*[http://www.lib.unc.edu/house/im_a_librarian.html University of North Carolina at Chapel Hill - Undergraduate Library]
*[http://www.lib.unc.edu/brauer/imbrauer.html University of North Carolina at Chapel Hill - Brauer Math/Physics Library]
*[http://library.uvm.edu/dana/services/aim.html University of Vermont, Dana Medical Library] AIM
*[http://www.lib.virginia.edu/ref-aimhelp.html University of Virginia Library] AIM
*[http://www.wfu.edu/Library/referenc/chat.htm Wake Forest University]
*[http://www.wpi.edu/Academics/Library/Help/refchat.html Worcester Polytechnic Institute Instant Answers@WPI] - AIM

== Libraries Using Jybe ==
*[http://www.niulib.niu.edu/ask-services.cfm Northern Illinois University]

= Blogs/Websites to Watch =
*[http://blog.uwinnipeg.ca/schwagbag/ ::schwagbag::] by Sherri Vokey
*[http://walkingpaper.org/ Walking Paper] by Aaron Schmidt
*[http://librarianinblack.typepad.com/librarianinblack/ Librarian in Black] by Sarah Houghton
*[http://www.teachinglibrarian.org/weblog/blogger.html Digital Reference] by Stephen Francoeur
*[http://http://info.winnefox.org/blogs/ask/ Ask Wisconsin Librarians @ Winnefox ] by Joy Schwarz

= Specific Blog Posts/Articles to Check Out =
*[http://www.pewinternet.org/PPF/r/162/report_display.asp Teens and Technology] from the Pew Internet & American Life Project (July 2005)
*[http://media.aoltimewarner.com/media/newmedia/cb_press_view.cfm?release_num=55254160 AOL Second Annual Instant Messaging Trends Survey]
*[http://libraryjournal.com/article/CA512192.html?display=searchResults&stt=001&text=im+me IM Me] by Aaron Schmidt and Michael Stephens. Featured in Library Journal in April, 2005
*[http://babyboomerlibrarian.blogspot.com/2005/05/chat-reference-at-morrisville-state.html Chat Reference at Morrisville State College Library] by Bill Drew. Featured in Ronan, Jana, ed. Chat reference : a guide to live virtual reference services
*[http://www.charlestonco.com/comp.cfm?id=47&CFID=9689640&CFTOKEN=6638826 Virtual Reference Software Comparative Review] by Jody Condit Fagan. ''The Charleston Advisor'', April 2005, pp. 16-35.
*[http://www.pewinternet.org/PPF/r/133/report_display.asp How Americans Use Instant Messaging] from the Pew Internet & American Life Project (September 2004)
*[http://www.oregonlibraries.net/staff/?p=178 web-based chat vs. instant messaging] by Caleb at the L-net staff information blog.
*[http://lbr.library-blogs.net/war_what_is_it_good_for.htm War... What is it good for?] by Luke Rosenberger from lbr weblog. Post looks at the "war" between web-based virtual reference services and IM.
*[http://www.teachinglibrarian.org/weblog/2005/06/web-based-chat-and-im-not-eitheror-but.html Web-based chat and IM: Not "either/or" but "both/and"] by Stephen Francoeur from Digital Reference.
*[http://www.homerlibrary.org/HomerIM.ppt IM Reference: What We've Learned] (Homer Township @ COLT, June 24, 2005)
*[http://edificeref.info/?p=71 Trillian training materials] - a great training for using Trillian in providing virtual reference services.
*[http://www.american.edu/tesol/Baron-SeeYouOnlineCorrected64.pdf See You Online: Gender Issues in College Student Use of Instant Messaging] by Naomi S. Baron, Department of Language and Foreign Studies, American University. In addition to interesting findings, this paper includes useful terminology for discussing IM.

[[Category:Technology]]
[[Category:Reference Services and Information Literacy]]
[[Category:Online Reference]]

Tutor.com Virtual Reference Toolkit

2005-07-15T15:06:57Z

Walkingpaper:

*[http://www.library.ubc.ca/home/ask.html University of British Columbia] - LSSI

Online Reference

2005-07-15T15:06:45Z

Walkingpaper: /* Libraries Using IM Reference */

= Success Stories =

== IM Reference: Making the Switch ==
*Sherri Vokey at UNLV gets her library to switch to IM Reference [[Sherri Vokey | [more]]]
*Chad Boeninger convinced his library to do a pilot project with IM Reference [[Chad Boeninger | [more]]]

= Software/Vendors for Web-Based Reference =
''If you would like to recommend a vendor, please click on the vendor below and share your opinions! (Please be sure to add your name to the recommendation so that we know it's not from a vendor.)''

* [[Docutek VRLplus]]
* [[OCLC QuestionPoint]]
* [[Tutor.com Virtual Reference Toolkit]]
* [[LivePerson]]
* [[Rakim]]

= Software We Like for IM Reference =
''If you would like to recommend software, please sign your name to the recommendation so that we know it's not from a vendor. An explanation of why you like this software would be great too!''

*[http://www.ceruleanstudios.com/ Trillian] - Multiple network program (''Recommended by [[User:Meredith|Meredith]]'')
*[http://gaim.sourceforge.net/ Gaim] - Open Source, multiple network (''Recommended by [[User:Meredith|Meredith]]'')
*[http://fire.sourceforge.net/ Fire] - Open Source, Mac, multiple network (''Recommended by [[User:Walkingpaper|Aaron]]'')
*[http://www.adiumx.com/ Adium] - Open Source, Mac, multiple networks (''Recommended by [[User:Walkingpaper|Aaron]]'')

= Software We Like for Other Types of Online Reference =
''If you would like to recommend software, please sign your name to the recommendation so that we know it's not from a vendor. An explanation of why you like this software would be great too!''

*[http://jybe.com JYBE] – Free co-browsing software. (''Recommended by [[User:Meredith|Meredith]]'')
*[http://skype.com Skype] - Free VOIP Software (''Recommended by [[User:Meredith|Meredith]]'')

= Libraries Using Virtual Reference Services =

Check out the LISWiki's [http://liswiki.com/wiki/List_of_libraries_providing_virtual_reference_services List of libraries providing virtual reference services] for a list of libraries providing Virtual Reference services of all kinds.

== Libraries Using IM Reference ==
*[http://library.lib.binghamton.edu/webdocs/IMpilot.html Binghamton University]- Trillian
*[http://www.library.carleton.ca/instruction/askus.html Carleton University (Ottawa)] - MSN
*[http://www.ncpl.lib.in.us/departments/reference/im.htm Carlisle Public Library] - AIM, MSN, Yahoo
*[http://cass.lib.mi.us/ask.htm Cass District Library] - Trillian
*[http://swem.wm.edu/news/story.cfm?id=111 College of William and Mary] - Trillian
*[http://www.lib.duke.edu/reference/chat/im.html Duke University] - AIM
*[http://www.fsc.edu/library/virtualref.html Fitchburg State College] - AIM, MSN, Yahoo
*[http://fpc.cb.docutek.com/vrlplus/vrl_entry.asp Franklin Pierce College (NH)] - AIM, MSN, Yahoo! via Trillian
*[http://library.gallaudet.edu/im.html Gallaudet] - AIM
*[http://www.gpc.edu/~declib/chat.htm Georgia Perimeter College]
*[http://hackleylibrary.org/ Hackley Public Library] - Trillian
*[http://msass.cwru.edu/harrislibrary/General/gencontact.htm#AIM Harris Library at the Mandel School of Applied Social Sciences] at Case Western Reserve University - AIM
*[http://www.homerlibrary.org/ Homer Township Public Library] - AIM
*[http://www.lansing.lib.il.us/ Lansing Public Library]
*[http://www.co.marin.ca.us/depts/lb/main/im.cfm Marin County Free Library] - Trillian
*[http://library.mcmaster.ca/justask/ McMaster University] - Pilot program. AIM, ICQ, Yahoo, MSN
*[http://home.moravian.edu/public/reeves/research/askReeves.htm Moravian Theological Seminary, Reeves Library] - AIM
*[http://library.morrisville.edu/talk.html Morrisville State College] - AIM
*[http://www.ncu.edu/library/FAQs/about_elrc.asp#What%20services%20does%20the%20ELRC%20provide? Northcentral University] - ICQ
*Ohio University - Trillian (website forthcoming)
*[http://www2.plattsburgh.edu/acadvp/libinfo/library/iref.html Plattsburgh State University] - AIM
*[http://www.lib.siu.edu/hp/resources/morrismessenger.shtml Southern Illinois State University - Morris Messenger] - AIM, ICQ
*[http://www.spfldcol.edu/homepage/library.nsf/EB4F2767C562479445256BE5002DAE84/EEA410A88745743A85256E5F0070150D?OpenDocument Springfield College]
*[http://sjcpl.lib.in.us/asksjcpl/asksjcpl.html St. Joseph County Public Library] - Fire
*[http://ublib.buffalo.edu/libraries/help/refchat.html State University of New York at Buffalo]
*[http://vrl.temple.edu Temple University] - Trillian
*[http://www.fordlibrary.org/chat/ Thomas Ford Memorial Library] - Trillian
*[http://www.library.uiuc.edu/askus/ University of Illinois at Urbana-Champaign]
*[http://aok.lib.umbc.edu/reference/chat.php3 University of Maryland, Baltimore County] - AIM
*[http://www.library.unlv.edu/ask/chat.html University of Nevada, Las Vegas] - Trillian
*[http://www.lib.unc.edu/reference/imalibrariandavis.html University of North Carolina at Chapel Hill - Davis Library]
*[http://www.lib.unc.edu/house/im_a_librarian.html University of North Carolina at Chapel Hill - Undergraduate Library]
*[http://www.lib.unc.edu/brauer/imbrauer.html University of North Carolina at Chapel Hill - Brauer Math/Physics Library]
*[http://library.uvm.edu/dana/services/aim.html University of Vermont, Dana Medical Library] AIM
*[http://www.wfu.edu/Library/referenc/chat.htm Wake Forest University]
*[http://www.wpi.edu/Academics/Library/Help/refchat.html Worcester Polytechnic Institute Instant Answers@WPI] - AIM

== Libraries Using Jybe ==
*[http://www.niulib.niu.edu/ask-services.cfm Northern Illinois University]

= Blogs/Websites to Watch =
*[http://blog.uwinnipeg.ca/schwagbag/ ::schwagbag::] by Sherri Vokey
*[http://walkingpaper.org/ Walking Paper] by Aaron Schmidt
*[http://librarianinblack.typepad.com/librarianinblack/ Librarian in Black] by Sarah Houghton
*[http://www.teachinglibrarian.org/weblog/blogger.html Digital Reference] by Stephen Francoeur

= Specific Blog Posts/Articles to Check Out =
*[http://media.aoltimewarner.com/media/newmedia/cb_press_view.cfm?release_num=55254160 AOL Second Annual Instant Messaging Trends Survey]
*[http://libraryjournal.com/article/CA512192.html?display=searchResults&stt=001&text=im+me IM Me] by Aaron Schmidt and Michael Stephens. Featured in Library Journal in April, 2005
*[http://babyboomerlibrarian.blogspot.com/2005/05/chat-reference-at-morrisville-state.html Chat Reference at Morrisville State College Library] by Bill Drew. Featured in Ronan, Jana, ed. Chat reference : a guide to live virtual reference services
*[http://www.charlestonco.com/comp.cfm?id=47&CFID=9689640&CFTOKEN=6638826 Virtual Reference Software Comparative Review] by Jody Condit Fagan. ''The Charleston Advisor'', April 2005, pp. 16-35.
*[http://www.pewinternet.org/PPF/r/133/report_display.asp How Americans Use Instant Messaging] from the Pew Internet & American Life Project (September 2004)
*[http://www.oregonlibraries.net/staff/?p=178 web-based chat vs. instant messaging] by Caleb at the L-net staff information blog.
*[http://lbr.library-blogs.net/war_what_is_it_good_for.htm War... What is it good for?] by Luke Rosenberger from lbr weblog. Post looks at the "war" between web-based virtual reference services and IM.
*[http://www.teachinglibrarian.org/weblog/2005/06/web-based-chat-and-im-not-eitheror-but.html Web-based chat and IM: Not "either/or" but "both/and"] by Stephen Francoeur from Digital Reference.
*[http://www.homerlibrary.org/HomerIM.ppt IM Reference: What We've Learned] (Homer Township @ COLT, June 24, 2005)

[[Category:Technology]]
[[Category:Reference Services and Information Literacy]], Online Reference
[[Category:Online Reference]]

Online Reference

2005-07-13T21:05:39Z

Walkingpaper: /* Libraries Using IM Reference */

Online Reference

2005-07-13T16:52:58Z

Walkingpaper: /* Specific Blog Posts/Articles to Check Out */

Online Reference

2005-07-13T16:52:19Z

Walkingpaper: /* Libraries Using IM Reference */

Online Reference

2005-07-13T15:47:56Z

Walkingpaper: /* Specific Blog Posts/Articles to Check Out */

Online Reference

2005-07-13T15:43:49Z

Walkingpaper: /* Libraries Using IM Reference */

Talk:Wiki User List

2005-07-11T16:19:31Z

Walkingpaper:

Hi. I arranged this list in alpha (you can take the librarian out of the library...). Hope this doesn't upset anyone. I added my handle rather than my real name, because I would have been first ;\ [[User:Walkingpaper|Walkingpaper]] 23:34, 9 Jul 2005 (EDT)

Ha! I was just waiting to see how long it would take for someone to do that! Luke usually follows behind me making my formatting prettier on the ALA Wiki. :) --[[User:Meredith|Meredith]] 10 July 2005

One more thing. It was late Saturday night when I did this, so I didn't consider that this list might benefit from being ''Last, First'' when more people add their names. --[[User:Walkingpaper|Walkingpaper]] 12:19, 11 Jul 2005 (EDT)

Talk:Wiki User List

2005-07-10T03:34:16Z

Walkingpaper:

Recommending books

2005-07-08T20:11:54Z

Walkingpaper:

== Fiction ==

== Nonfiction ==

== Lists of Books ==
*[http://www.nytimes.com/pages/books/bestseller/ Current New York Times Best Sellers]

== Overlooked Books that People Might Like ==

== Blogs/Websites to Watch ==
*[http://www.bookslut.com Bookslut]
*[http://ricklibrarian.blogspot.com RickLibrarian]

== Specific Blog Posts/Articles to Check Out ==

Library Success: A Best Practices Wiki

2005-07-08T20:11:00Z

Walkingpaper: /* Readers' Advisory */

= Introduction =

Welcome to Library Success: A Best Practices Wiki. This wiki was created to be a one-stop-shop for great ideas for librarians. All over the world, librarians are developing successful programs and doing innovative things with technology that no one outside of their library knows about. There are lots of great blogs out there sharing information about the profession, but there is no one place where all of this information is collected and organized.

If you've done something at your library that you consider a success, please write about it in the wiki or provide a link to outside coverage. If you have materials that would be helpful to other librarians, add them to the wiki. And if you know of a librarian or a library that is doing something great, feel free to include information about it or links to it. Basically, if you know of anything that might be useful to other librarians (including useful websites), this is the place to put it. I hope this wiki will be a venue where people can share ideas with one another and where librarians can learn to replicate the successes of other libraries.

This wiki is not run by any commercial entity and does not represent any commercial interests. For those wishing to use content in the wiki the wiki itself (and all the content contained herein) is licensed under the [http://creativecommons.org/licenses/by-nc-nd/2.5/ Attribution-NonCommercial-NoDerivs] Creative Commons License. Please familiarize yourself with the license before using any of the content on your own site.

'''Anyone''' who wants to add to or edit topics on the wiki can do it. You don't need to ask before making a change -- this wiki belongs to the community of librarians who use it. If you have any technical questions about the wiki, please contact its creator, [http://meredith.wolfwater.com/contact.php Meredith Farkas]. Questions about specific content in the wiki should be directed to that individual author.

If you are going to link to this wiki, please use the following URL:

[http://www.libsuccess.org/ http://www.libsuccess.org]

= Join the Community =

While I am not going to require that people register on the wiki, it would be great if you did. It makes it easier for us to identify spam and it makes the wiki much more like a community if we can get to know each other a little. When you register, you can then add to your own user profile page. Please add your profile to the [[Wiki User List]] so we can all get to know each other!

'''Note:''' If you are going to add to the list of recommended vendors or software, please put your name on your recommendation so we know that it's not from a vendor. From here on in (7/8/05), we will have to delete any '''new''' vendor/software recommendations that do not have the author identified.

If you want to see recent changes made to the wiki, visit [http://www.libsuccess.org/index.php?title=Special:Recentchanges Recent Changes]. There is also an [http://www.libsuccess.org/index.php?title=Special:Recentchanges&feed=rss RSS Feed] for the Recent Changes page.

= Categories =
''If you add a new category, please add it to this list on the main page so people can easily find it.''

''You can easily add a new page by putting the title of the new page inside double brackets on the front page (you can see the formatting when you go to edit the page). Then, when you click on that link, you will be taken to a new page that you can add to.''

= Community =
*[[Wiki User List]]
*[[Special:Recentchanges | Recent Changes Page]]

== Technology ==
*[[Website Design]]
*[[Web Tips and Tricks]]
*[[Web Services]]
*[[Collaborative Tools in Libraries]] (Blogs, Wikis, etc.)
*[[OPACs]]
*[[Electronic Databases]]
*[[Institutional Repositories]]
*[[Courseware]] (Blackboard, WebCT, Angel, etc.)
*[[Digitization]]
*[[Improving Access]] (open_url, metasearch, metadata harvesting, etc.)
*[[Cataloging]]
*[[Open Source Software|Free/Open Source Software]]
*[[Providing Technology to Patrons]] (computers, wifi, iPods, etc.)
*[[Grants for Technology Projects]]

== Programming ==
*[[Technology Training in Libraries]]
*[[Programs for Faculty]]
*[[Programs for Adults]]
*[[Programs for Young Adults]]
*[[Programs for Children]]
*[[Book Clubs for Adults]]
*[[Book Talks and Story Time for Youth]]
*[[Cultural Programming]]
*[[Getting Kids to Read]]
*[[Grants for Programming]]

== Working Together ==
*[[Successful Collaborations]]

== Management and Leadership ==
*[[Project Planning and Development]]
*[[Organizational Culture and Knowledge]]
*[[Strategy, Vision, and Focus]]
*[[Communications and Promotions]]
*[[Team Building]]
*[[Human Resources and Labor Management]]
*[[Management Ethics]]

== Selling Your Library ==
*[[Marketing]]
*[[Fundraising]]

== Reference Services and Information Literacy ==
*[[Traditional Reference Services]]
*[[Online Reference]] (IM, Web-based, etc.)
*[[Free Online Reference Resources]]
*[[Information Literacy Classes]] (techniques, handouts, etc.)
*[[Online Tutorials]]
*[[Subject Guides]]

== Readers' Advisory ==
*[[Definition]]
*[[Leading book groups]]
*[[Recommending books]]

== Services to Specific Groups ==
*[[Services for Distance Learners]]
*[[Services for First Year Students]]
*[[Services for the Elderly]]
*[[Services for the Disabled]]
*[[Services for the Homeless]]
*[[Services in a Multi-lingual Environment]]
*[[Staff Training]]

== Professional ==
*[[Keeping Up With the Profession]]
*[[Conferences and Continuing Education Opportunities]]
*[[Publishing and Speaking]]
*[[Looking for a Job]]

= Need help? =

Please see [http://en.wikipedia.org/wiki/Help:Contents Wikipedia Help] or [http://meta.wikipedia.org/wiki/MediaWiki_User%27s_Guide User's Guide] for usage and configuration help. Another great way to figure out how to do things in the wiki is to click edit on a certain page and see how things are formatted. Check this [[tips page]] if you're new to wikis and just want a quick intro on how to get started.

'''Not seeing the stuff you added?''' Try this [[caching problem|fix]].

Any questions? Contact [http://meredith.wolfwater.com/contact.php Meredith Farkas].

Library Success: A Best Practices Wiki

2005-07-08T20:10:47Z

Walkingpaper: /* Readers' Advisory */

= Introduction =

Welcome to Library Success: A Best Practices Wiki. This wiki was created to be a one-stop-shop for great ideas for librarians. All over the world, librarians are developing successful programs and doing innovative things with technology that no one outside of their library knows about. There are lots of great blogs out there sharing information about the profession, but there is no one place where all of this information is collected and organized.

If you've done something at your library that you consider a success, please write about it in the wiki or provide a link to outside coverage. If you have materials that would be helpful to other librarians, add them to the wiki. And if you know of a librarian or a library that is doing something great, feel free to include information about it or links to it. Basically, if you know of anything that might be useful to other librarians (including useful websites), this is the place to put it. I hope this wiki will be a venue where people can share ideas with one another and where librarians can learn to replicate the successes of other libraries.

This wiki is not run by any commercial entity and does not represent any commercial interests. For those wishing to use content in the wiki the wiki itself (and all the content contained herein) is licensed under the [http://creativecommons.org/licenses/by-nc-nd/2.5/ Attribution-NonCommercial-NoDerivs] Creative Commons License. Please familiarize yourself with the license before using any of the content on your own site.

'''Anyone''' who wants to add to or edit topics on the wiki can do it. You don't need to ask before making a change -- this wiki belongs to the community of librarians who use it. If you have any technical questions about the wiki, please contact its creator, [http://meredith.wolfwater.com/contact.php Meredith Farkas]. Questions about specific content in the wiki should be directed to that individual author.

If you are going to link to this wiki, please use the following URL:

[http://www.libsuccess.org/ http://www.libsuccess.org]

= Join the Community =

While I am not going to require that people register on the wiki, it would be great if you did. It makes it easier for us to identify spam and it makes the wiki much more like a community if we can get to know each other a little. When you register, you can then add to your own user profile page. Please add your profile to the [[Wiki User List]] so we can all get to know each other!

'''Note:''' If you are going to add to the list of recommended vendors or software, please put your name on your recommendation so we know that it's not from a vendor. From here on in (7/8/05), we will have to delete any '''new''' vendor/software recommendations that do not have the author identified.

If you want to see recent changes made to the wiki, visit [http://www.libsuccess.org/index.php?title=Special:Recentchanges Recent Changes]. There is also an [http://www.libsuccess.org/index.php?title=Special:Recentchanges&feed=rss RSS Feed] for the Recent Changes page.

= Categories =
''If you add a new category, please add it to this list on the main page so people can easily find it.''

''You can easily add a new page by putting the title of the new page inside double brackets on the front page (you can see the formatting when you go to edit the page). Then, when you click on that link, you will be taken to a new page that you can add to.''

= Community =
*[[Wiki User List]]
*[[Special:Recentchanges | Recent Changes Page]]

== Technology ==
*[[Website Design]]
*[[Web Tips and Tricks]]
*[[Web Services]]
*[[Collaborative Tools in Libraries]] (Blogs, Wikis, etc.)
*[[OPACs]]
*[[Electronic Databases]]
*[[Institutional Repositories]]
*[[Courseware]] (Blackboard, WebCT, Angel, etc.)
*[[Digitization]]
*[[Improving Access]] (open_url, metasearch, metadata harvesting, etc.)
*[[Cataloging]]
*[[Open Source Software|Free/Open Source Software]]
*[[Providing Technology to Patrons]] (computers, wifi, iPods, etc.)
*[[Grants for Technology Projects]]

== Programming ==
*[[Technology Training in Libraries]]
*[[Programs for Faculty]]
*[[Programs for Adults]]
*[[Programs for Young Adults]]
*[[Programs for Children]]
*[[Book Clubs for Adults]]
*[[Book Talks and Story Time for Youth]]
*[[Cultural Programming]]
*[[Getting Kids to Read]]
*[[Grants for Programming]]

== Working Together ==
*[[Successful Collaborations]]

== Management and Leadership ==
*[[Project Planning and Development]]
*[[Organizational Culture and Knowledge]]
*[[Strategy, Vision, and Focus]]
*[[Communications and Promotions]]
*[[Team Building]]
*[[Human Resources and Labor Management]]
*[[Management Ethics]]

== Selling Your Library ==
*[[Marketing]]
*[[Fundraising]]

== Reference Services and Information Literacy ==
*[[Traditional Reference Services]]
*[[Online Reference]] (IM, Web-based, etc.)
*[[Free Online Reference Resources]]
*[[Information Literacy Classes]] (techniques, handouts, etc.)
*[[Online Tutorials]]
*[[Subject Guides]]

== Readers' Advisory ==
*[[Definition]]
*[[Leading book groups]]
*[[Recommending Books]]

== Services to Specific Groups ==
*[[Services for Distance Learners]]
*[[Services for First Year Students]]
*[[Services for the Elderly]]
*[[Services for the Disabled]]
*[[Services for the Homeless]]
*[[Services in a Multi-lingual Environment]]
*[[Staff Training]]

== Professional ==
*[[Keeping Up With the Profession]]
*[[Conferences and Continuing Education Opportunities]]
*[[Publishing and Speaking]]
*[[Looking for a Job]]

= Need help? =

Please see [http://en.wikipedia.org/wiki/Help:Contents Wikipedia Help] or [http://meta.wikipedia.org/wiki/MediaWiki_User%27s_Guide User's Guide] for usage and configuration help. Another great way to figure out how to do things in the wiki is to click edit on a certain page and see how things are formatted. Check this [[tips page]] if you're new to wikis and just want a quick intro on how to get started.

'''Not seeing the stuff you added?''' Try this [[caching problem|fix]].

Any questions? Contact [http://meredith.wolfwater.com/contact.php Meredith Farkas].

Definition

2005-07-08T19:49:38Z

Walkingpaper:

Readers' Advisory Services are defined as the library staff providing suggestions and guidance in finding interesting materials for readers in the library. This can, and often is, informally done at the circulation desk when desk workers get to know the library users' preferences and suggest other similar titles that they might enjoy reading. Many libraries are offering more formal Readers' Advisory Services both at desinated service desks, on the library's website, and through programs offered to library users where new and topical titles are discussed and suggested. The key to effective readers' advisory is in training library staff to listen carefully when readers discuss the books they enjoy, or don't enjoy, and focus in on common threads for the reader. For instance some readers prefer regional books that talk about areas they are familiar with, or others are interested in anything on a topic, like horse racing or cooking. Once a readers' advisor has found the common thread in the readers interest they can make recommendations of other books with common elements. It is always a good idea to suggest three or four titles, and ask the reader to get back to you about what they liked or didn't like about your suggstions. There are also a number of excellent reference resources available with lists of titles both in print and electronic formats.
--[[User:Cheryl|Cheryl]] 10:22, 8 Jul 2005 (EDT)

Library Success: A Best Practices Wiki

2005-07-08T19:49:20Z

Walkingpaper:

= Introduction =

Welcome to Library Success: A Best Practices Wiki. This wiki was created to be a one-stop-shop for great ideas for librarians. All over the world, librarians are developing successful programs and doing innovative things with technology that no one outside of their library knows about. There are lots of great blogs out there sharing information about the profession, but there is no one place where all of this information is collected and organized.

If you've done something at your library that you consider a success, please write about it in the wiki or provide a link to outside coverage. If you have materials that would be helpful to other librarians, add them to the wiki. And if you know of a librarian or a library that is doing something great, feel free to include information about it or links to it. Basically, if you know of anything that might be useful to other librarians (including useful websites), this is the place to put it. I hope this wiki will be a venue where people can share ideas with one another and where librarians can learn to replicate the successes of other libraries.

This wiki is not run by any commercial entity and does not represent any commercial interests. For those wishing to use content in the wiki the wiki itself (and all the content contained herein) is licensed under the [http://creativecommons.org/licenses/by-nc-nd/2.5/ Attribution-NonCommercial-NoDerivs] Creative Commons License. Please familiarize yourself with the license before using any of the content on your own site.

'''Anyone''' who wants to add to or edit topics on the wiki can do it. You don't need to ask before making a change -- this wiki belongs to the community of librarians who use it. If you have any technical questions about the wiki, please contact its creator, [http://meredith.wolfwater.com/contact.php Meredith Farkas]. Questions about specific content in the wiki should be directed to that individual author.

If you are going to link to this wiki, please use the following URL:

[http://www.libsuccess.org/ http://www.libsuccess.org]

= Join the Community =

While I am not going to require that people register on the wiki, it would be great if you did. It makes it easier for us to identify spam and it makes the wiki much more like a community if we can get to know each other a little. When you register, you can then add to your own user profile page. Please add your profile to the [[Wiki User List]] so we can all get to know each other!

'''Note:''' If you are going to add to the list of recommended vendors or software, please put your name on your recommendation so we know that it's not from a vendor. From here on in (7/8/05), we will have to delete any '''new''' vendor/software recommendations that do not have the author identified.

If you want to see recent changes made to the wiki, visit [http://www.libsuccess.org/index.php?title=Special:Recentchanges Recent Changes]. There is also an [http://www.libsuccess.org/index.php?title=Special:Recentchanges&feed=rss RSS Feed] for the Recent Changes page.

= Categories =
''If you add a new category, please add it to this list on the main page so people can easily find it.''

''You can easily add a new page by putting the title of the new page inside double brackets on the front page (you can see the formatting when you go to edit the page). Then, when you click on that link, you will be taken to a new page that you can add to.''

= Community =
*[[Wiki User List]]
*[[Special:Recentchanges | Recent Changes Page]]

== Technology ==
*[[Website Design]]
*[[Web Tips and Tricks]]
*[[Web Services]]
*[[Collaborative Tools in Libraries]] (Blogs, Wikis, etc.)
*[[OPACs]]
*[[Electronic Databases]]
*[[Institutional Repositories]]
*[[Courseware]] (Blackboard, WebCT, Angel, etc.)
*[[Digitization]]
*[[Improving Access]] (open_url, metasearch, metadata harvesting, etc.)
*[[Cataloging]]
*[[Open Source Software|Free/Open Source Software]]
*[[Providing Technology to Patrons]] (computers, wifi, iPods, etc.)
*[[Grants for Technology Projects]]

== Programming ==
*[[Technology Training in Libraries]]
*[[Programs for Faculty]]
*[[Programs for Adults]]
*[[Programs for Young Adults]]
*[[Programs for Children]]
*[[Book Clubs for Adults]]
*[[Book Talks and Story Time for Youth]]
*[[Cultural Programming]]
*[[Getting Kids to Read]]
*[[Grants for Programming]]

== Working Together ==
*[[Successful Collaborations]]

== Management and Leadership ==
*[[Project Planning and Development]]
*[[Organizational Culture and Knowledge]]
*[[Strategy, Vision, and Focus]]
*[[Communications and Promotions]]
*[[Team Building]]
*[[Human Resources and Labor Management]]
*[[Management Ethics]]

== Selling Your Library ==
*[[Marketing]]
*[[Fundraising]]

== Reference Services and Information Literacy ==
*[[Traditional Reference Services]]
*[[Online Reference]] (IM, Web-based, etc.)
*[[Free Online Reference Resources]]
*[[Information Literacy Classes]] (techniques, handouts, etc.)
*[[Online Tutorials]]
*[[Subject Guides]]

== Readers' Advisory ==
*[[Definition]]
*[[Leading book groups]]
*[[Recommending Fiction]]
*[[Recommending Nonfiction]]

== Services to Specific Groups ==
*[[Services for Distance Learners]]
*[[Services for First Year Students]]
*[[Services for the Elderly]]
*[[Services for the Disabled]]
*[[Services for the Homeless]]
*[[Services in a Multi-lingual Environment]]
*[[Staff Training]]

== Professional ==
*[[Keeping Up With the Profession]]
*[[Conferences and Continuing Education Opportunities]]
*[[Publishing and Speaking]]
*[[Looking for a Job]]

= Need help? =

Please see [http://en.wikipedia.org/wiki/Help:Contents Wikipedia Help] or [http://meta.wikipedia.org/wiki/MediaWiki_User%27s_Guide User's Guide] for usage and configuration help. Another great way to figure out how to do things in the wiki is to click edit on a certain page and see how things are formatted. Check this [[tips page]] if you're new to wikis and just want a quick intro on how to get started.

'''Not seeing the stuff you added?''' Try this [[caching problem|fix]].

Any questions? Contact [http://meredith.wolfwater.com/contact.php Meredith Farkas].

Online Reference

2005-07-08T19:43:08Z

Walkingpaper: /* Software We Like for IM Reference */

Online Reference

2005-07-07T21:12:50Z

Walkingpaper: /* Software We Like for IM Reference */