Library Success: A Best Practices Wiki - User contributions [en]

Librarians who IM

2010-02-10T15:18:07Z

Rikhei: updating my contact info!

Are you a librarian? Are you interested in chatting and collaborating with other librarians? Do you have an IM handle? If so, feel free to add it to this list! ''Note: Please try to keep the list in alphabetical order.''

*'''Abdullatef''', Gtalk: ibnsaadiah, Yahoo: abdullatef@ymail.com
*'''Max Anderson''', [http://nnlm.gov/gmr NN/LM-GMR (Chicago)], AIM/Gtalk/MSN: maxlibris, Yahoo: norskmax
*'''Lori Ayre''', [http://galecia.com/weblog Mentat] The Galecia Group, AIM/bowenayre: Gtalk: loriayre
*'''Steve Backs''', Monroe County Public Library (Indiana), AIM/Gtalk: stivab, Yahoo: stivabmcpl
*'''Derik A Badman''', Temple University, [http://madinkbeard.com Madinkbeard], AIM/Yahoo: derikbad
*'''Moreno Barros''', [http://extralibris.info ExtraLibris Brazil], AIM: morenopissedoff ; MSN: moreno.barros[at]gmail.com
*'''Jenny Benevento''', Associated Press, AIM/MSN: dorkbrarian, Gmail/talk: jennybento at gmail, skype: Jenny Benevento, URL: http://www.jennyjenny.org
*'''Abby Blachly''', [http://www.librarything.com LibraryThing], AIM: librarythingabby
*'''Rebecca Blakeley''', [http://library.mcneese.edu/depts/docs/index.htm McNeese State University Library, Government Documents Department] AIM, Yahoo!, MSN, Meebo: MSUGovDoc
*'''Laura Blalock''', Tennessee Technical University, [http://creativelibrarian.com Creative Librarian] AIM: auricelest, GTalk: lablalock [at] gmail.com, Jabber: laura [at] creativelibrarian.com, skype: lablalock
*'''Chad F. Boeninger''', Ohio University Libraries, [http://libraryvoice.com Library Voice] AIM & Yahoo IM: cfboeninger
*'''Stephen Boggs''', New Carlisle - Olive Township Public Library, New Carlisle, Indiana, [http://www.ncpl.lib.in.us] AIM: ncpl, Yahoo IM: sbatncpl2002
*'''Madeleine Bombeld''', University of North Carolina Wilmington, [http://library.uncw.edu] AIM: accesslib & randallcircdesk
*'''Michelle Boule''', University of Houston, [http://wanderingeyre.com A Wandering Eyre] AIM: LeFey6 GTalk: mboule [at] gmail [dot] com
*'''Michael L. Bradford''', Harvard Divinity School, [http://librarydespot.net/ Library Despot 3.0], AIM: libdespot
*'''Eliz Breakstone''', University of Oregon, Eugene, Oregon, AIM: ElizUOLib; Yahoo & MSN: Eliz_UOLib
*'''Stephanie (Willen) Brown''', the University of North Carolina School of Journalism and Mass Communication (formerly of University of Connecticut & adjunct professor, Simmons GSLIS); [http://cogscilibrarian.blogspot.com/ CogSciLibrarian] IM: cogscilibrarian
*'''Adam Burke''', Waubonsee Community College, AIM/Yahoo: adamthelibrarian, MSN: adamthelibarian [at] hotmail.com
*'''Anna Burke''', Babson College, AIM: bananarama667, GTalk: amalthea67 [at] gmail.com
*'''Marcel Carroll''', [http://libraryuniverse.blogspot.com/ From the Library Universe]
*'''Michael Casey''', [http://www.librarycrunch.com LibraryCrunch], AIM: librarycrunch
*'''Darren Chase''', [http://www.ibiblio.org/secretlibrary Secret Library Workers Union], AIM: secretlibrary, Y!M: shushyourself
*'''Mary Carmen Chimato''', [http://www.indierocklibrarian.com Indie Rock Librarian], AIM/YIM: mcc6676
*'''Charles Cobine''', University of North Carolina at Chapel Hill, AIM: CharCobi, GTalk: cobine [at] gmail.com
*'''Rob Coers''', [http://www.robcoers.nl Coers Internet Trainingen (Netherlands)], MSN:coers, GTalk: robcoers, Yahoo!: robcoers
*'''Karen A. Coombs''', University of Houston Libraries, [http://www.librarywebchic.net Library Web Chic], AIM/Skype: librarywebchic, GTalk: librarywebchic[at]gmail.com
*'''Carolyn Coulter''', Pikes Peak Library District, Colorado Springs, CO [http://www.ppld.org PPLD], MSN: c.coulter47@hotmail.com
*'''Anna Creech''', [http://www.eclecticlibrarian.net/ eclectic librarian], University of Richmond, AIM: creechal, Y!M: anna_creech, MSN: creechal@spamcop.net, GTalk: eclecticlibrarian [at] gmail [dot] com
*'''Laura Crossett''', [http://www.newrambler.net/lisdom lis.dom], Meeteetse Branch Library (WY), AIM: theblackmolly, Y!M: lcrossett, GTalk: newrambler [at] gmail [dot] com
*'''Dana DeFebbo''', Daniel Library, The Citadel (SC), AIM: DanaDeFebbo
*'''Marlène Delhaye''', Université Paul Cezanne Libraries (Aix-en-Provence,France),[http://marlenescorner.blogspirit.com/ Marlene's corner], AIM : ebibliothecaire
*'''Lynn Dennis''', Roselle Public Library (IL), AIM/Y!M: almdennis, MSN: lynn_dennis [at] hotmail [dot] com, GTalk: lynn.dennis [at] gmail [dot] com
*'''Francesca Denton''', Beaufort County (SC), AIM: fld113
*'''Ryan Deschamps''', Halifax Public Libraries (Halifax, Nova Scotia, CA), [http://otherlibrarian.wordpress.com/ The Other Librarian], AIM : Greebiemaster, MSN: GreebieMaster
*'''Nanette Donohue''', [http://nanette.wordpress.com Skills Like This], AIM: nanetteamplified, Y!M: amplifiedtorock
*'''Emily Drabinski''', Long Island University, Brooklyn Campus, AIM: emilydrabinski, GTalk: emily.drabinski
*'''Bill Drew''',Morrisville State College, [http://babyboomerlibrarian.blogspot.com BabyBoomerLibrarian], AIM:BillDrew4
*'''Katie Dunneback''', Southeastern Library Services, [http://younglibrarian.blogspot.com Young Librarian], AIM: slsiaconsultant, Y!M: slsconsultant
*'''Elizabeth Edwards''', George Washington Univerity, AIM: leepforward
*'''Donna Ekart''', [http://www.lib.ksu.edu Kansas State University Libraries], gtalk: dfekart[at]gmail.com, MSN: dfekart[at]hotmail.com
*'''Julie Elliott''', Indiana University South Bend, [http://ipreferreading.blogspot.com/ i prefer reading], AIM: jmfelli, Yahoo: jmfelli
*'''Nicole C. Engard''', Open Source Evangelist, LibLime, AIM: nengard, Yahoo: nengard, Skype: nengard, gtalk: nengard [at] gmail.com, gtalk: nicole.engard [at] liblime.com
*'''Amanda Etches-Johnson''', McMaster University (ON), [http://www.blogwithoutalibrary.net blogwithoutalibrary.net], AIM/Skype: torontolibrarian, MSN: amanda[at]etches-johnson.com, yahoo!: etches_johnson
*'''Jessica Everingham''', Altamaha Technical College (GA), Meebo: atclibrary
*'''Meredith Farkas''', Norwich University (VT), [http://meredith.wolfwater.com/wordpress/ Information Wants To Be Free], AIM & MSN: librarianmer, gtalk: mgfarkas [at] gmail.com
*'''Libby Feil''', [http://www.libraryforlife.org/ St. Joseph County Public Library], [http://www.libbythelibrarian.org libbythelibrarian.org]. AIM: sjcpllibby
*'''David J. Fiander''', [http://www.lib.uwo.ca/ University of Western Ontario]. MSN: dfiander@uwo.ca
*'''Darlene Fichter''', University of Saskatchewan, [http://library.usask.ca/~fichter/ Blog on the Side], AIM: darlenefichter, MSN:darlene.fichter[at]usask.ca
*'''Tanya Finney''', Automation & Technology Coordinator [http://www.cheltenhamlibraries.org/ Cheltenham Township Library System], Meebo: msfinney / Yahoo:babygirl_2009 / IMVU: HottieLibrarian.
*'''Susan Fisher''', Alameda County Library (CA), AIM/Yahoo: librariantalking
*'''Eboni A. Francis''', [http://osu.edu The Ohio State University's] [http://library.osu.edu/sites/faes/index.php Food, Agricultural and Environmental Sciences Library] Yahoo: ebonifrancis
*'''Stephen Francoeur''', Baruch College (NY), [http://www.teachinglibrarian.org/weblog/blogger.html/ Digital Reference], AIM: frogheart1966, gtalk: frogheart [at] gmail.com
*'''David Free''', Georgia Perimeter College (GA), AIM: dwfree1967, gtalk: dwfree[at]gmail.com
*'''Jenna Freedman''', Barnard College (NY), [http://www.barnard.edu/library/reference Reference Services] AOL, GTalk, Yahoo: BarnardLibJenna. I use jabber for secure conversations. If you want that address, get in touch.
*'''Beth Gallaway''', Metrowest MA Regional Library System (MA), [http://home.comcast.net/~egallaway http://home.comcast.net/~egallaway] AIM: rimeswith0range, gtalk/Skype/Yahoo!/ICQ: informationgoddess29[at]gmail.com
*'''Meghann Gardner''', Sewickley and Moon Public Libraries (PA), AIM: MAGYA311
*'''Michael J. Giarlo''', [http://purl.org/net/leftwing/blog Technosophia], Digital Library Artisan, [http://www.loc.gov/ Library of Congress], GTalk: michael.giarlo[at]gmail.com
*'''Jon Goodell''', The Huda Academy, AIM: jeogoodell and Yahoo: jeogoodell.
*'''Darla Grediagin''', [http://aklibrarian1@edublogs.org Alaska Bush Library], School Library Director, Skype: dgrediagin, AIM: jelinek121, and Yahoo: jelinek121.
*'''Angie Green''', [http://www.alliancelibrarysystem.com Alliance Library System - East Peoria, IL], Library Development Consultant, MSN: agreen@alliancelibrarysystem.com, and Yahoo: anglyn7.
*'''Wally Grotophorst''', George Mason University, [http://timesync.gmu.edu/wordpress/ iNode], AIM: dodichaser
*'''Chad Haefele''', [http://www.HiddenPeanuts.com/ HiddenPeanuts.com], [http://lib.uah.edu/ Univ. of Alabama in Huntsville], AIM: ThunderclapEight, gtalk: chad.haefele[at]gmail.com
*'''Adam Haigh''', [http://landerlibrarian.blogspot.com/ Life of a Lander Librarian Blog], [http://www.lander.edu/library/jackson/ Lander University, Greenwood, SC], AIM: landerlibrarian, Yahoo: landerlibrarian GTalk:adam352@gmail.com
*'''Susan Hansen''', [http://www.rochesterpubliclibrary.org/ Rochester Public Library], AIM: RPLmnInfo
*'''Laura Harris''', [http://www.llyfrgellydd.info Llyfrgellydd], GTalk: ljharris34[at]gmail.com
*'''Rochelle Hartman,''' [http://rochellejustrochelle.typepad.com/ Tinfoil+Raccoon], [http://www.libraryjournal.com/blog/670000067.html LJ Tech Blog; AIM: queenolibryland; Yahoo!: rhartmanbpl
*'''Robin Hastings''', Missouri River Regional Library, Jefferson City Missouri, AIM: hastingsrmrrl@aol.com; Yahoo/MSN: hastingsr_mrrl; gtalk: robin.hastings@gmail.com
*'''Rebecca Hedreen''', [http://frequanq.blogspot.com/ Frequently Answered Questions] [http://home.southernct.edu/~hedreenr1/ HomePage] Southern Connecticut State University (CT) for online students and faculty, AIM: disedlibrarian, MSN: hedreenr1[at]southernct.edu, Skype: delibrarian, GTalk: delibrarian[at]gmail.com
*'''Jeanne Hickling''', INCOLSA, MSN: jeanne_inc[at]hotmail.com, Gtalk: jhickling[at]gmail
*'''Alex Hodges''', American University, Washington, DC, [http://groups.google.com/group/IMbestpractices IM Best Practices Google Group], [http://www.library.american.edu/ask/im.html AskAULibrary], AIM: alexrhodges, GTalk: alex.hodges [at] gmail.com
*'''Starr Hoffman''', [http://geekyartistlibrarian.blogspot.com geekyartistlibrarian], [http://snazzydecor.com/starr/ Starr's ePortfolio], [http://www.library.unt.edu University of North Texas Libraries], Yahoo!IM: geekyartistlibrarian, AIM: artgeeklibrarian, Gtalk: geekyartistlibrarian, Trillian: geekyartistlibrarian, Skype: geekyartistlibrarian
*'''Amanda Hollister''', SUNY Cortland, AIM: cortlandweblib
*'''RoseMary Honnold''', [http://www.cplrmh.com See YA Around], yahoo:cplrmh, MSN:toknight@hotmail.com, ICQ:1048318
*'''Sarah Houghton-Jan''', [http://www.librarianinblack.net LibrarianInBlack.net], AIM/Yahoo/Gtalk: LibrarianInBlack; MSN: LibrarianInBlack@hotmail.com; Skype: LibrarianInBlack; Twitter: LibrarianInBlack
*'''Anna Hvass''', University of Teesside, UK, e-librarian, MSN: anna_hvass@hotmail.co.uk; AIM: annhvass; Skype: anna hvass; gtalk: annhvass@gmail.com
*'''Poliana Irizarry''', [http://www.law.temple.edu/servlet/RetrievePage?site=TempleLaw&page=Library_Information_Technology Temple Law School], AIM: polianananana
*'''Amanda Izenstark''', [http://dotlibrarian.blogspot.com The Multitasking Librarian], AIM: AmandaURILib; Gtalk: aizenstark[at]gmail.com; Twitter: znstrk
*'''Lesley Jackson''', Electronic Resources Librarian [http://www.centre.edu/web/library/homepage.html Centre College (KY)], Yahoo: ldwjackson
*'''James R. Jacobs''', International Documents Librarian [http://library.stanford.edu Stanford University], AIM: LibrarianJames; Jabber: radlib@jabber.org; Gizmo: radlibrarian
*'''Iris Jastram''', Reference and Instruction Librarian, [http://apps.carleton.edu/campus/library/ Carleton College], GTalk: ijastram[at]gmail.com, AIM ijastram
*'''Alice de Jong''', e-librarian, [http://www.ppl.nl/ Peace Palace Library], Yahoo: peacepalacelibrary, MSN: webteam@ppl.nl
*'''Cindy Judd''', Instruction Librarian, Eastern Kentucky University, AIM/Yahoo: lrchelper, MSN: lrchelper@hotmail.com
*'''Hakan Khan''', Este Ceh Resources, Librarian, [http://www.estetik-cerrahi.info/ Estetik cerrahi], MSN: khan@estetik-cerrahi.info
*'''Steven Kaye''', Knowledge Management Specialist, Accenture, [http://thecorporatelibrarian.com/ The Corporate Librarian], AIM: chorazos, MSN: steven.i.kaye@accenture.com
*'''Gretchen Keer''', [http://www.mc3.edu/sa/lib/lrc.htm Montgomery County Community College (PA)], AIM: gik36, GTalk: gretchenkeer[at]gmail.com
*'''Rebekah Kilzer''', Systems Librarian, The Ohio State University Libraries, and adjunct at Drexel University, Yahoo: rebekahkilzer
*'''David King''', [http://www.davidleeking.com/ davidleeking.com], [http://www.kclibrary.org/ Kansas City Public Library], AIM: squagmar, skype: davidleeking, Yahoo: daweedrex, gtalk: davidleeking[at]gmail.com, MSN: davidking[at]kclibrary.org
*'''Melissa Kiser''', [http://www.acpl.info/ Allen County Public Library (IN)]; [http://acplitslibrarian.wordpress.com/ ACPL ITS Librarian]; Meebo: melissakiser; Twitter: mekiser
*'''Elizabeth Kiscaden''', Gtalk: elizabeth.kiscaden[at]gmail.com
*'''Leo Robert Klein''', [http://ChicagoLibrarian.com ChicagoLibrarian.com], AIM/MSN/GHOO/YHOO: leorobertklein
*'''Marianne Kruppa''', [http://blog.skagirlie.net/ blog.skagirlie.net], [http://www.libraryforlife.org/ St. Joseph County Public Library]. AIM: sjcplskagirlie, Yahoo!: skagirlie37, GTalk: skagirlie
*'''Meghan Lafferty''', University of Minnesota Science and Engineering Library, AIM: umchemlib, GTalk: meghan.lafferty, MSN: lafferty73[at]hotmail.com
*'''Jennifer Lang''', Electronic Resources Cataloger, [http://libweb.princeton.edu/ Princeton University Library], AIM/MSN/Yahoo!: cellolang
*'''Jessica Langlois''', Reference / YA Librarian, [http://libraryland.coollibrarian.com/ libraryland], AIM/Yahoo!: jaycie29, Skype: coollibrarian
*'''Matti Lassila''', Web Services Designer, (FIN) GTalk: matti.lassila[at]gmail.com
*'''Steve Lawson''', Colorado College Tutt Library, [http://library.coloradocollege.edu/steve/ See Also], AIM & Yahoo!: tuttlawson
*'''Rudy Leon''', SUNY Potsdam, AIM: leonre3309, Yahoo: rudileon, Gtalk: rudy.leon
*'''Jenny Levine''', [http://www.mls.lib.il.us/ Metropolitan Library System], [http://theshiftedlibrarian.com/ The Shifted Librarian], AIM: cybrarygal
*'''Mark Lindner''', Student, GSLIS, UIUC [http://marklindner.info/blog/ Off the Mark], AIM: markthoughts
*'''Jimmy Lo''', [http://www.dekalblibrary.org/ DeKalb County Public Library], AIM:silvergeek000
*'''Mary Rose Loria''', International School Manila, Philippines, Yahoo/MSN: robyn0410 ; gtalk: mvloria@gmail.com
*'''Dee Magnoni''', [http://library.olin.edu Olin College Library], AIM: dmlibrarian
*'''Michelle Maloney''', University of the Pacific, Screen Name (all services): michelle4pacific (through Meebo)
*'''Brian Mathews''', Georgia Tech Library [http://altref.blogspot.com/ Alt Ref Blog] [http://theubiquitouslibrarian.typepad.com/ The Ubiquitous Librarian], AIM: BrianGTlibrary
*'''Paul Mayes''', Asst Director, University of Teesside, England, MSN: paul_mayes[at]hotmail.com, AIM: paul mayes tees, Skype: paulmayes, GTalk: paul.mayes[at]gmail.com
*'''Stephanie Mikalatos''', Reference/ YA Librarian, Horry County Memorial Library, SC, MSN: curlysteff[at]yahoo.com, AIM: curlysteff, Skype: curlysteff, YahooMessenger: curlysteff[at]yahoo.com
*'''Paul Miller''', Talis, (UK) AIM/ iChat/ MSN: talis_paul[at]mac.com
*'''Michele Mizejewski''', San Francisco, (CA) AIM: michele94107, iChat (with audio and video):mlmiz@mac.com
*'''Joy Weese Moll''', [http://joy.mollprojects.com/myblogs/wanderings Wanderings], [http://library.wustl.edu/ Washington University Libraries], AIM: WULibrarianJoy, Yahoo: WULibrarianJoy, MSN: joyweesemoll at yahoo dot com
*'''Joshua M. Neff''', [http://www.jocolibrary.org/ Johnson County Library], [http://www.goblin-cartoons.com the goblin in the library], GTalk: joshuamneff, Yahoo!: joshua_neff, Meebo: joshuamneff
*'''Carrie Newsom''', University of Florida Marston Science Library, AIM: clonewsom, Y!M: newsomzz GTalk: newsomz
*'''Steve Oberg''', Abbott Laboratories, part-time instructor, UIUC GSLIS, and [http://www.familymanlibrarian.com/ Family Man Librarian]; AIM (and iChat): sjoberg67, Gmail: steve.oberg [at] gmail.com, Yahoo: steve_oberg
*'''Eileen O'Hara''', Drake Memorial Library, SUNY Brockport eohara@brockport.edu AIM: OHaraLibr
*'''Gina Persichini''', Idaho Commission for Libraries, AIM and Yahoo!: GinaISL
*'''Scott Pfitzinger''', [http://bibliotechweb.com BiblioTech Web], Butler University, [http://www.butler.edu/dawgblog DawgBlog], AIM & Yahoo: pfitzlib, GTalk: spfitzinger
*'''Christina Pikas''', [http://christinaslibraryrant.blogspot.com Christina's LIS Rant], The Johns Hopkins University Applied Physics Laboratory; change 6/06: during working hours use first.last@ initials for where I work .edu, AIM: Christina Pikas0, Yahoo, MSN, GTalk: cpikas
*'''Paul Pival''', [http://distlib.blogs.com The Distant Librarian], University of Calgary, AIM: ppival@gmail.com, Yahoo: prpival, MSN: ppival@hotmail.com, Skype: ppival, GTalk: ppival
*'''June Power''', [http://www.unclassifiablelibrarian.blogspot.com/ The Unclassifiable Librarian], University of North Carolina at Pembroke, GMail: junebuggin@gmail.com or unclassifiablelibrarian@gmail.com; Yahoo: junebuggin2003
*'''Lauren Pressley''', [http://www.laurenpressley.com/library/ lauren's library blog], (NC) AIM: laurenpressley, iChat: lmpressl, Yahoo: laurenmpressley
*'''Elena Prigoda''', University of Toronto Libraries. Ontario, Canada AIM: elenaATgerstein MSN: elena.prigoda [at] utoronto.ca Yahoo: eprigoda, Google Talk: elena.prigoda [at] gmail.com
*'''Gretchen Pruett''', Georgetown Public Library, Georgetown, Texas AIM: librarianrock925 Google Talk: g.pruett [at] gmail.com
*'''Beatrice Pulliam''', [http://edificeref.info Edifice Ref], [http://www.providence.edu/library Phillips Memorial Library, Providence College], AIM, Yahoo & iChat: rhodylibrarian
*'''Allison Quam''', [http://www.winona.edu/library/ Darrell W. Kreuger Library] at Winona State University, Winona, MN, AIM & iChat: kvam07; Yahoo!Messenger: alliquam
*'''Lichen Rancourt''', [http://www.remainingrelevant.net Remaining Relevant], [http://www.library.unh.edu University of New Hampshire Library], AIM & yahoo messenger: lichenrancourt
*'''Isobel Rancier''', VR Librarian, [http://www.nait.ca/tci/library/ NAIT Library], Edmonton, AB, Canada, MSN: isobelr@nait.ca
*'''Ginny Reese''', Greene County Branch, Jefferson-Madison Regional Library (Virginia), yahoo: littlegreenlibrarian
*'''Karen Reiman-Sendi''', Digital Information Services Librarian, [http://www.lib.umich.edu/ University of Michigan Library], AIM/MSN/Yahoo: karsendi@umich.edu
*'''Tom Reinsfelder''', Penn State Mont Alto. [http://www.libraries.psu.edu/montalto/ Penn State Mont Alto Library], AIM: MontAltoLibrary MSN: MontAltoLibrary Yahoo: MontAltoLibrary
*'''Emily (Forwood) Rimland''', Penn State, University Park. AIM & meebo: EmilyPSULibrary, gtalk: elf113 [http://www.facebook.com//profile.php?id=9366627/ Facebook Profile].
*'''Holly Robertson''', [http://www.lib.virginia.edu/preservation// Preservation Librarian, University of Virginia] AIM: ho11y2121, Gtalk: h011yr0b3rts0n@gmail.com
*'''Dr. Curtis R. Rogers''', [http://www.statelibrary.sc.gov/ SC State Library], [http://curtisrogers.info/ Curtisrogers.info] AIM: curtisrogrs, Meebo & Y!: crr29061.
*'''Jenica Rogers''', [http://jenica26.squarespace.com/ Thinking Out Loud] AIM: Jenica26
*'''Michael Sauers''', [http://travelinlibrarian.info/ TravelinLibrarian.info] AIM: msauers1, Yahoo!: msauers, MSN: msauers@travelinlibrarian.info
*'''Bob Scheier''', [http://bobatwork.wordpress.com/ bobatwork], College of the Holy Cross, AIM: vegbobs;
*'''Aaron Schmidt''', [http://www.walkingpaper.org walkingpaper.org] AIM: XXagentcooperXX
*'''Eric Schnell''', [http://bones.med.ohio-state.edu Personal Website] [http://ericschnell.blogspot.com/ The Medium is the Message] Prior Health Sciences Library, The Ohio State University. GTalk and MSN: eric.schnell[at]gmail.com
*'''Dorothea Salo''', [http://cavlec.yarinareth.net/ Caveat Lector], AIM: mindsatuw
*'''Greg Schwartz''', [http://openstacks.net/os Open Stacks], AIM, Yahoo!, MSN: planetneutral
*'''Joe Sciacca''', Lincoln Trail Libraries System (Illinois), AIM: jsciaccaltls
*'''Greg Sennema''', [http://library.wlu.ca/blogs/gsennema TechnoLibrarian], technolibrarian@hotmail.com, gtalk: technolibrarian
*'''Kate Sherrill''', Ivy Tech Community College of Indiana - Southwest, AIM/Yahoo: KateSherrill gtalk: KateSherrill[at]gmail.com
*'''Linda Shippert''', Washington State University Libraries, Yahoo: lindashippert, gtalk, AIM: linda.shippert
*'''Karl G. Siewert''', [http://yoyotxt.blogspot.com/ Txt-based Blogging], AIM: yoyology; gtalk: yoyology[at]gmail.com
*'''Rachel Singer Gordon''', [http://www.lisjobs.com LISjobs.com], AIM: rachelsgordon, Yahoo!: lib_rachel
*'''Kevin Smith''', [http://ashkev.weblogs.us The Fiddling Librarian 3.0] Cass District Library, AIM: cassref, Yahoo!: fiddlinglibrarian, gtalk: ashkev [at] gmail.com
*'''Alec Sonsteby''', [http://librariansatthegate.blogspot.com/ Librarians at the Gate], AIM: AlecSonsteby
*'''Kelli Staley''', [http://www.kellistaley.com/blog.htm 'Brary Web Diva], AIM, Yahoo!, MSN: nomextra
*'''Sarah Steiner''', [http://www.library.gsu.edu Georgia State University] AIM, MSN, & Yahoo!: ssteinergsu
*'''Michael Stephens''', [http://www.tametheweb.com tametheweb.com], (IN) AIM: mstephens7mac
*'''Amanda Stone''', South Carolina State Library, AIM: AStonescsl
*'''Lars G. Svensson''', AIM: SvenssonLarsG, gtalk: lars.g.svensson [at] gmail.com
*'''Roy Tennant''', [http://roytennant.com/ http://roytennant.com/], AIM: roytennant1234, GoogleTalk, roytennant [at] gmail.com
*'''Peter Thayer''', [http://library.marietta.edu Marietta College] AIM and Yahoo!: dawesman97
*'''Christine B. Timoteo''',Institute of Library and Information Science, University of the Philippines, Yahoo!: christinebtimoteo; UP Webmail: cbtimoteo@up.edu.ph
*'''Matthew J. Thomas''', [http://library.queensu.ca/webmed/ Bracken Health Sciences Library], Queen's University, Kingston, Ontario, Canada; MSN: mjthomas43 [at] hotmail [dot] com, Yahoo: mjthomas43, AIM: mjthomas43, gtalk: matthew [dot] james [dot] thomas [at] gmail [dot] com, and via meebo widget at [http://www.streem.info/matthew2/ Matthew 2.0]
*'''Ingrid Thomson''', University of Cape Town Libraries [http://librarianonaquest.blogspot.com/ Librarianonaquest] MSN: librarianthomson [at] hotmail.com, gtalk: thomson.ingrid [at] gmail.com
*'''Karen Ulric''', [http://www.ssdsofessexandunion.org/library Solomon Schechter Day School of Essex and Union](NJ) AIM: LibrarianPower
*'''Patty Uttaro''', [http://www.ogdenny.com Ogden Farmers' Library], AIM: PatriciaU524 or scotchblossom ; MSN: cosmosgrrl
*'''Rachel Vacek''', Vanderbilt University, [http://wmltech.wordpress.com WML Tech Updates], Yahoo & Skype: vacekrae, AIM: vacekrae1976
*'''Ken Varnum''', University of Michigan Library, [http://www.rss4lib.com/ RSS4Lib], AIM: kvarnum
*'''Felicia Vereen''', [http://www.statelibrary.sc.gov/ SC State Library], [http://librarytrax.wordpress.com/ LibraryTrax] AIM/Y!/MSN: fdvereen
*'''Rita Vine''', University of Toronto Libraries and [http://www.workingfaster.com Workingfaster.com], AIM: ritathelibrarian; Yahoo: ritavine; GoogleTalk: ritavine(AT)gmail.com ; MSM: rita.vine(AT)utoronto.ca
*'''Teri Vogel''', [http://sdlibrarian.blogspot.com/ SDLibrarian], University of California - San Diego, AIM/Yahoo: tmvogel2
*'''Sherri Vokey''', University of Toronto, [http://blog.uwinnipeg.ca/schwagbag/ ::schwagbag::], AIM/iChat: IIsherrivokeyII
*'''Sukhdev Singh''', [http://sukhdev.blogspot.com Sukhdev's World] India, Gtalk: esukhdev
*'''Lisa Wallis''', Northeastern Illinois University, AIM/Yahoo!: lisacwallis ; MSN: lisacwallis@hotmail.com ; gtalk: lisacwallis@gmail.com
*'''Jessamyn West''', librarian.net. AIM: iamthebestartist Yahoo/MSN: jessamyn_west gtalk: jessamyn[at]gmail.com
*'''Andrew Whitis''', Muskingum College Library (Ohio), [http://www.whitis.us/blog library+instruction+technology] AIM/Yahoo: askwhitis
*'''Elizabeth Winter''', Georgia Tech, AIM: ewintergt
*'''Laurie Woo''', Newton Free Library (MA), AIM: lauriewoo9
*'''Barb Wright''', Weld Library District, CO, Yahoo/MSN: barbeenie
*'''Stephanie Zimmerman''', [http://lslctraining.blogspot.com LSLC Training], AIM/gtalk/meebo: Slzimm1
*'''Kelley Beeson''', Allegheny County Library Association, Pittsburgh, Pennsylvania - Yahoo: afewsocks
*'''Saljoqi Mansour''', Kabul University Library, Esteqlal and Malalai High schools Libraries (adviser), Kabul, Afghanistan - google Talk: msaljoqi

Libcampattendees

2008-03-20T17:32:25Z

Rikhei:

* Rikhei Harris, Grand Valley State University - purple sweater (attended digital standards, IM/Virtual Reference sessions)

Libcampattendees

2008-03-20T17:31:09Z

Rikhei: New page: * Rikhei Harris, Grand Valley State University (attended digital standards, IM/Virtual Reference sessions)

* Rikhei Harris, Grand Valley State University (attended digital standards, IM/Virtual Reference sessions)

Library Camp

2008-03-20T17:30:22Z

Rikhei:

UPDATE: We'll start in the Board Room on the 4th floor! Library doors open at 9 AM and bagels and coffee will be served, and we'll get started at 9:30. The [[libcamp2008agenda|'''agenda''' will go here]] once it's been created on thursday morning. See you all soon!

[[libcampattendees|Attendee contact information]]

Library Camp doesn't mean burned marshmallows, mosquito bites, or popsicle stick-based art projects. Library Camp is a series of informal [http://en.wikipedia.org/wiki/Unconference Unconference] gatherings to share ideas, technologies, and discussions.

The next Library Camp will be held Thursday, March 20th, 2008, at the [http://maps.google.com/maps?f=q&hl=en&geocode=&time=&date=&ttype=&q=343+south+5th+ave,+ann+arbor&sll=42.724821,-83.622437&sspn=1.077447,2.029724&ie=UTF8&ll=42.278468,-83.745968&spn=0.008478,0.015857&z=16&iwloc=addr&om=1 Downtown Branch] of the [http://www.aadl.org Ann Arbor District Library], from 9:30 AM - 4:00 PM.

[Libcamp2008agenda]

The goal is to get a bunch of people together, and let them talk about whatever they'd like to talk about, within the rough purview of libraries and library technology. We'll start with all getting together with a blank schedule to talk about what we'd like to talk about and fill in a few slots on the agenda. We've got time for four sessions and room for at least 3 concurrent sessions, so there could easily be 10-12 different things to talk about during the day.

We're working on providing breakfast; lunch is on your own, but there will surely be groups heading out to nearby places in downtown Ann Arbor. There is also a mid-range hotel near by ([http://campusinn.com The Campus Inn], $200/night, orbitz has for $99/night), and a very cheap place a little further out that's not half bad ([http://www.lamppostinn.com/ Lamp Post Inn], $45/night).

If you have any questions about the event, please don't hesitate to email eli at eli@aadl.org and he'll be happy to help, and if you're planning or hoping to attend, or have an idea for something you'd like to see a session about, edit this page and list your name or your suggestion! Thanks for your interest, and we hope to see you at Library Camp!

== I plan or hope to attend! ==
* Evette Atkin, MLC
* Brian Austin, MLC
* Amy Barnes, Columbus Metropolitan Library
* Aaron Beebe, GDL
* <strike>Helene Blowers, Columbus Metropolitan Library</strike> Sorry to not be able to attend. But am glad so many others from CML will there.
* John Blyberg, Darien Library
* Stephen Bollinger, CADL
* Steven K. Bowers, Detroit Area Library Network (DALNET)
* Amy Cantu, AADL
* Suzanne Chapman, University of Michigan Library
* Celeste Choate, AADL
* Mike Creech, University of Michigan Library
* Samuel Davis, Columbus Metropolitan Library
* Ryan Eby, AADL
* Janet Elkins, UM-Dearborn Mardigian Library
* <strike>Jeff Godin, Traverse Area District Library</strike> drat.
* Kathryn Gordon, Wayne State LIS Program, Detroit
* <strike>Alan Kirk Gray, Darien Library (hope)</strike> Reality trumps hope once again
* Michael Haney, Columbus Metropolitan Library
* Heidi Hansen, Wayne State LIS Program, Detroit
* Rikhei Harris, Grand Valley State University, Allendale, MI (hope)
* John Hershey, Wayne State LIS program
* Victor Ibegbu, Detroit Public Library
* Roshayne Jaimon, AADL
* <strike>Ranti Junus, Michigan State University Libraries, Lansing</strike> Sorry, I ended up couldn't make it.
* Anne Karle-Zenith, University of Michigan Library
* Shana Kimball, University of Michigan Library
* Molly Kleinman, University of Michigan Library
* Eric J. Klooster, AADL
* <strike>Sarah Lowen, GVSU/Van Andel, WSU LIS Program</strike>
* Andrew MacLaren, AADL
* Sara Martin, University of Detroit Mercy
* <strike>Linda Masselink, GVSU</strike>
* Sara Memmott, Eastern Michigan University
* Ronnie Morgan, GDL
* Xanthe Muller, Wayne State LIS Program, Detroit
* <strike>Peter Murray, OhioLINK</strike> Apologies, can't make it due to a higher priority commitment.
* Eli Neiburger, AADL
* Macrina Porter, Columbus Metropolitan Library
* Philip Proefrock, Penchansky Whisler Architects (ex-Luckenbach|Ziegelman Architects)
* Elaine Ross, MLC
* Maryellen Sandford, CADL
* Eric Schnell, The Ohio State University Libraries
* Kathy Schoening, Jackson District Library
* Maura Seale, GVSU
* Sarah Stopera, Wayne State LIS Program, Detroit
* Carl Swanberg, Canton Public Library
* Greg Syferd, Columbus Metropolitan Library
* Steven Teeri, Detroit Public Library
* Bill Tozier, Vague Innovation LLC
* Susan Vedovato, Columbus Metropolitan Library
* Ed Vielmetti, Pure Visibility, Ann Arbor
* Kathryn Waggoner, GVSU
* Dave Carter, University of Michigan Library (will probably be late)
* Sean Robinson, Allen County Public Library, Fort Wayne, IN
* Melissa Kiser, Allen County Public Library, Fort Wayne, IN
* Jamie Lausch, AADL (afternoon)

== I wish I could be there! ==
* Margie Brumm, Rochester Public Library
* Pascal Calarco, University of Notre Dame
* Jessamyn West, Vermont
* Kathryn Greenhill, Fremantle, Western Australia

== Session Ideas ==
* How about post-netflix circ ideas? They've shaken up our customer's expectations... I wonder what Library Campers could come up with?
* Life after the era of the ILS vendor
* Cooperative development (inter-library coding)
* Practical 2.0 magic
* Cloud computing for libraries
* Marketing your library services using the internet/2.0 technologies/etc.
* Ideas for using smartphones in Reference
* How many ways can libraries use social networking services?

Library Camp

2008-03-20T17:29:33Z

Rikhei:

UPDATE: We'll start in the Board Room on the 4th floor! Library doors open at 9 AM and bagels and coffee will be served, and we'll get started at 9:30. The [[libcamp2008agenda|'''agenda''' will go here]] once it's been created on thursday morning. See you all soon!

[Attendee contact information]

Library Camp doesn't mean burned marshmallows, mosquito bites, or popsicle stick-based art projects. Library Camp is a series of informal [http://en.wikipedia.org/wiki/Unconference Unconference] gatherings to share ideas, technologies, and discussions.

The next Library Camp will be held Thursday, March 20th, 2008, at the [http://maps.google.com/maps?f=q&hl=en&geocode=&time=&date=&ttype=&q=343+south+5th+ave,+ann+arbor&sll=42.724821,-83.622437&sspn=1.077447,2.029724&ie=UTF8&ll=42.278468,-83.745968&spn=0.008478,0.015857&z=16&iwloc=addr&om=1 Downtown Branch] of the [http://www.aadl.org Ann Arbor District Library], from 9:30 AM - 4:00 PM.

[Libcamp2008agenda]

The goal is to get a bunch of people together, and let them talk about whatever they'd like to talk about, within the rough purview of libraries and library technology. We'll start with all getting together with a blank schedule to talk about what we'd like to talk about and fill in a few slots on the agenda. We've got time for four sessions and room for at least 3 concurrent sessions, so there could easily be 10-12 different things to talk about during the day.

We're working on providing breakfast; lunch is on your own, but there will surely be groups heading out to nearby places in downtown Ann Arbor. There is also a mid-range hotel near by ([http://campusinn.com The Campus Inn], $200/night, orbitz has for $99/night), and a very cheap place a little further out that's not half bad ([http://www.lamppostinn.com/ Lamp Post Inn], $45/night).

If you have any questions about the event, please don't hesitate to email eli at eli@aadl.org and he'll be happy to help, and if you're planning or hoping to attend, or have an idea for something you'd like to see a session about, edit this page and list your name or your suggestion! Thanks for your interest, and we hope to see you at Library Camp!

== I plan or hope to attend! ==
* Evette Atkin, MLC
* Brian Austin, MLC
* Amy Barnes, Columbus Metropolitan Library
* Aaron Beebe, GDL
* <strike>Helene Blowers, Columbus Metropolitan Library</strike> Sorry to not be able to attend. But am glad so many others from CML will there.
* John Blyberg, Darien Library
* Stephen Bollinger, CADL
* Steven K. Bowers, Detroit Area Library Network (DALNET)
* Amy Cantu, AADL
* Suzanne Chapman, University of Michigan Library
* Celeste Choate, AADL
* Mike Creech, University of Michigan Library
* Samuel Davis, Columbus Metropolitan Library
* Ryan Eby, AADL
* Janet Elkins, UM-Dearborn Mardigian Library
* <strike>Jeff Godin, Traverse Area District Library</strike> drat.
* Kathryn Gordon, Wayne State LIS Program, Detroit
* <strike>Alan Kirk Gray, Darien Library (hope)</strike> Reality trumps hope once again
* Michael Haney, Columbus Metropolitan Library
* Heidi Hansen, Wayne State LIS Program, Detroit
* Rikhei Harris, Grand Valley State University, Allendale, MI (hope)
* John Hershey, Wayne State LIS program
* Victor Ibegbu, Detroit Public Library
* Roshayne Jaimon, AADL
* <strike>Ranti Junus, Michigan State University Libraries, Lansing</strike> Sorry, I ended up couldn't make it.
* Anne Karle-Zenith, University of Michigan Library
* Shana Kimball, University of Michigan Library
* Molly Kleinman, University of Michigan Library
* Eric J. Klooster, AADL
* <strike>Sarah Lowen, GVSU/Van Andel, WSU LIS Program</strike>
* Andrew MacLaren, AADL
* Sara Martin, University of Detroit Mercy
* <strike>Linda Masselink, GVSU</strike>
* Sara Memmott, Eastern Michigan University
* Ronnie Morgan, GDL
* Xanthe Muller, Wayne State LIS Program, Detroit
* <strike>Peter Murray, OhioLINK</strike> Apologies, can't make it due to a higher priority commitment.
* Eli Neiburger, AADL
* Macrina Porter, Columbus Metropolitan Library
* Philip Proefrock, Penchansky Whisler Architects (ex-Luckenbach|Ziegelman Architects)
* Elaine Ross, MLC
* Maryellen Sandford, CADL
* Eric Schnell, The Ohio State University Libraries
* Kathy Schoening, Jackson District Library
* Maura Seale, GVSU
* Sarah Stopera, Wayne State LIS Program, Detroit
* Carl Swanberg, Canton Public Library
* Greg Syferd, Columbus Metropolitan Library
* Steven Teeri, Detroit Public Library
* Bill Tozier, Vague Innovation LLC
* Susan Vedovato, Columbus Metropolitan Library
* Ed Vielmetti, Pure Visibility, Ann Arbor
* Kathryn Waggoner, GVSU
* Dave Carter, University of Michigan Library (will probably be late)
* Sean Robinson, Allen County Public Library, Fort Wayne, IN
* Melissa Kiser, Allen County Public Library, Fort Wayne, IN
* Jamie Lausch, AADL (afternoon)

== I wish I could be there! ==
* Margie Brumm, Rochester Public Library
* Pascal Calarco, University of Notre Dame
* Jessamyn West, Vermont
* Kathryn Greenhill, Fremantle, Western Australia

== Session Ideas ==
* How about post-netflix circ ideas? They've shaken up our customer's expectations... I wonder what Library Campers could come up with?
* Life after the era of the ILS vendor
* Cooperative development (inter-library coding)
* Practical 2.0 magic
* Cloud computing for libraries
* Marketing your library services using the internet/2.0 technologies/etc.
* Ideas for using smartphones in Reference
* How many ways can libraries use social networking services?

Libcamp2008agenda

2008-03-20T17:27:41Z

Rikhei: /* 2:00-3:00 */

Here's an agenda for the Library Camp 2008 unconference. That's why it's almost blank.

There are 5 spaces up for grabs for Library Camp sessions:

* The '''4th Floor Board Room''' seats over 100 and has a projector.
* The '''4th Floor Conference Room A''' seats about 30 and has a whiteboard, but no projector.
* The '''3rd Floor Training Center''' has 14 iMacs and an iMac with projector and whiteboard.
* The '''3rd Floor Freespace''' seats about 25 and has a whiteboard but no projector.
* The '''Lower Level Multipurpose Room''' seats over 100 and has a projector and a mac mini with wireless keyboard.

'''wireless access code: G8674611425764'''

'''need tech help, a/v, markers, anything for your session? Call or text eli at 734-657-6901.'''

==9:00-9:30 AM==
* 4th Floor Board Room: Coffee, Bagels, and Schmoozing

==9:30-10:00==
* 4th Floor Board Room: Welcome and construction of Agenda

==10:00-11:00==
* 4th Floor Board Room: Drupal users and user wannabes
* 4th Floor Conference Room A: [[Killing NetFlix Dead]]
* 3rd Floor Freespace: Digitization Standards for Digital Libraries

==11:00-12:00==
* 4th Floor Board Room: ILS
* 4th Floor Conference Room A: Virtual Reference & IM

== 12:00-1:30==
* Lunch on your own. Check out http://arborwiki.org/index.php/Category:Restaurants for some ideas!

==1:30-2:00==
* 4th Floor Board Room: Reconvene and adjust afternoon schedule if needed.

==2:00-3:00==
* 4th Floor Board Room: Developer Collaboration
* 4th Floor Conference Room A: Selling 2.0 in a 1.0 world
* 3rd Floor Training Center: Subject Resources Pages & Pathfinders

==3:00-4:00==
* Lower Level Multipurpose Room: Show & Tell / Super Smash Bros. Brawl Tournament.

==4:00==
* Lower Level Multipurpose Room: Wrapup & Farewell!

Library Camp

2008-03-17T13:34:32Z

Rikhei: /* I plan or hope to attend! */

Library Camp doesn't mean burned marshmallows, mosquito bites, or popsicle stick-based art projects. Library Camp is a series of informal [http://en.wikipedia.org/wiki/Unconference Unconference] gatherings to share ideas, technologies, and discussions.

The next Library Camp will be held Thursday, March 20th, 2008, at the [http://maps.google.com/maps?f=q&hl=en&geocode=&time=&date=&ttype=&q=343+south+5th+ave,+ann+arbor&sll=42.724821,-83.622437&sspn=1.077447,2.029724&ie=UTF8&ll=42.278468,-83.745968&spn=0.008478,0.015857&z=16&iwloc=addr&om=1 Downtown Branch] of the [http://www.aadl.org Ann Arbor District Library], from 9:30 AM - 4:00 PM.

The goal is to get a bunch of people together, and let them talk about whatever they'd like to talk about, within the rough purview of libraries and library technology. We'll start with all getting together with a blank schedule to talk about what we'd like to talk about and fill in a few slots on the agenda. We've got time for four sessions and room for at least 3 concurrent sessions, so there could easily be 10-12 different things to talk about during the day.

We're working on providing breakfast; lunch is on your own, but there will surely be groups heading out to nearby places in downtown Ann Arbor. There is also a mid-range hotel near by ([http://campusinn.com The Campus Inn], $200/night, orbitz has for $99/night), and a very cheap place a little further out that's not half bad ([http://www.lamppostinn.com/ Lamp Post Inn], $45/night).

If you have any questions about the event, please don't hesitate to email eli at eli@aadl.org and he'll be happy to help, and if you're planning or hoping to attend, or have an idea for something you'd like to see a session about, edit this page and list your name or your suggestion! Thanks for your interest, and we hope to see you at Library Camp!

== I plan or hope to attend! ==
* Evette Atkin, MLC
* Brian Austin, MLC
* Aaron Beebe, GDL
* John Blyberg, Darien Library
* Stephen Bollinger, CADL
* Steven K. Bowers, Detroit Area Library Network (DALNET)
* Suzanne Chapman, University of Michigan Library
* Celeste Choate, AADL
* Ryan Eby, AADL
* Janet Elkins, UM-Dearborn Mardigian Library
* Kathryn Gordon, Wayne State LIS Program, Detroit
* Alan Kirk Gray, Darien Library (hope)
* Heidi Hansen, Wayne State LIS Program, Detroit
* Rikhei Harris, Grand Valley State University, Allendale, MI (hope)
* Roshayne Jaimon, AADL
* <strike>Ranti Junus, Michigan State University Libraries, Lansing</strike> Sorry, I ended up couldn't make it.
* Shana Kimball, University of Michigan Library
* Molly Kleinman, University of Michigan Library
* Eric J. Klooster, AADL
* <strike>Sarah Lowen, GVSU/Van Andel, WSU LIS Program</strike>
* Andrew MacLaren, AADL
* Sara Martin, University of Detroit Mercy
* <strike>Linda Masselink, GVSU</strike>
* Sara Memmott, Eastern Michigan University
* Ronnie Morgan, GDL
* Xanthe Muller, Wayne State LIS Program, Detroit
* <strike>Peter Murray, OhioLINK</strike> Apologies, can't make it due to a higher priority commitment.
* Eli Neiburger, AADL
* Philip Proefrock, Luckenbach|Ziegelman Architects
* Maryellen Sandford, CADL
* Maura Seale, GVSU
* Ed Vielmetti, Pure Visibility, Ann Arbor
* Kathryn Waggoner, GVSU
* John Hershey, Wayne State LIS program
* Helene Blowers, Columbus Metropolitan Library
* Eric Schnell, The Ohio State University Libraries
* Kathy Schoening, Jackson District Library
* Carl Swanberg, Canton Public Library
* Anne Karle-Zenith, University of Michigan Library
* Victor Ibegbu, Detroit Public Library
* Mike Creech, University of Michigan Library
* Steven Teeri, Detroit Public Library
* Amy Barnes, Columbus Metropolitan Library
* Susan Vedovato, Columbus Metropolitan Library
* Macrina Porter, Columbus Metropolitan Library
* Samuel Davis, Columbus Metropolitan Library
* Michael Haney, Columbus Metropolitan Library
* Greg Syferd, Columbus Metropolitan Library

== I wish I could be there! ==
* Margie Brumm, Rochester Public Library
* Pascal Calarco, University of Notre Dame

== Session Ideas ==
* How about post-netflix circ ideas? They've shaken up our customer's expectations... I wonder what Library Campers could come up with?
* Life after the era of the ILS vendor
* Cooperative development (inter-library coding)
* Practical 2.0 magic
* Cloud computing for libraries
* Marketing your library services using the internet/2.0 technologies/etc.
* Ideas for using smartphones in Reference

Library Camp

2008-03-04T17:15:54Z

Rikhei: /* I plan or hope to attend! */

Library Camp doesn't mean burned marshmallows, mosquito bites, or popsicle stick-based art projects. Library Camp is a series of informal [http://en.wikipedia.org/wiki/Unconference Unconference] gatherings to share ideas, technologies, and discussions.

The next Library Camp will be held Thursday, March 20th, 2008, at the [http://maps.google.com/maps?f=q&hl=en&geocode=&time=&date=&ttype=&q=343+south+5th+ave,+ann+arbor&sll=42.724821,-83.622437&sspn=1.077447,2.029724&ie=UTF8&ll=42.278468,-83.745968&spn=0.008478,0.015857&z=16&iwloc=addr&om=1 Downtown Branch] of the [http://www.aadl.org Ann Arbor District Library], from 9:30 AM - 4:00 PM.

The goal is to get a bunch of people together, and let them talk about whatever they'd like to talk about, within the rough purview of libraries and library technology. We'll start with all getting together with a blank schedule to talk about what we'd like to talk about and fill in a few slots on the agenda. We've got time for four sessions and room for at least 3 concurrent sessions, so there could easily be 10-12 different things to talk about during the day.

We're working on providing breakfast; lunch is on your own, but there will surely be groups heading out to nearby places in downtown Ann Arbor. There is also a mid-range hotel near by ([http://campusinn.com The Campus Inn], $200/night, orbitz has for $99/night), and a very cheap place a little further out that's not half bad ([http://www.lamppostinn.com/ Lamp Post Inn], $45/night).

If you have any questions about the event, please don't hesitate to email eli at eli@aadl.org and he'll be happy to help, and if you're planning or hoping to attend, or have an idea for something you'd like to see a session about, edit this page and list your name or your suggestion! Thanks for your interest, and we hope to see you at Library Camp!

== I plan or hope to attend! ==
* Evette Atkin, MLC
* Brian Austin, MLC
* Aaron Beebe, GDL
* John Blyberg, Darien Library
* Stephen Bollinger, CADL
* Steven K. Bowers, Detroit Area Library Network (DALNET)
* Suzanne Chapman, University of Michigan Library
* Celeste Choate, AADL
* Ryan Eby, AADL
* Janet Elkins, UM-Dearborn Mardigian Library
* Kathryn Gordon, Wayne State LIS Program, Detroit
* Alan Kirk Gray, Darien Library (hope)
* Heidi Hansen, Wayne State LIS Program, Detroit
* Rikhei Harris, Grand Valley State University, Allendale, MI (hope)
* Roshayne Jaimon, AADL
* Ranti Junus, Michigan State University Libraries, Lansing
* Shana Kimball, University of Michigan Library
* Molly Kleinman, University of Michigan Library
* Eric J. Klooster, AADL
* Sarah Lowen, GVSU/Van Andel, WSU LIS Program
* Sara Martin, University of Detroit Mercy
* Linda Masselink, GVSU
* Ronnie Morgan, GDL
* Xanthe Muller, Wayne State LIS Program, Detroit
* <strike>Peter Murray, OhioLINK</strike> Apologies, can't make it due to a higher priority commitment.
* Eli Neiburger, AADL
* Philip Proefrock, Luckenbach|Ziegelman Architects
* Maryellen Sandford, CADL
* Maura Seale, GVSU
* Ed Vielmetti, Pure Visibility, Ann Arbor
* Kathryn Waggoner, GVSU
* John Hershey, Wayne State LIS program
* Helene Blowers, Columbus Metropolitan Library
* Eric Schnell, The Ohio State University Libraries
* Kathy Schoening, Jackson District Library
* Carl Swanberg, Canton Public Library

== I wish I could be there! ==
* Margie Brumm, Rochester Public Library

== Session Ideas ==
* How about post-netflix circ ideas? They've shaken up our customer's expectations... I wonder what Library Campers could come up with?
* Life after the era of the ILS vendor
* Cooperative development (inter-library coding)
* Practical 2.0 magic
* Cloud computing for libraries
* Marketing your library services using the internet/2.0 technologies/etc.

User:Rikhei

2008-02-22T01:30:29Z

Rikhei: updated my job description and blog!

I'm Rikhei Harris, the government documents librarian at [http://www.gvsu.edu Grand Valley State University]. I blog at [http://llyfrgellydd.info Llyfrgellydd].

Library Camp

2008-02-15T17:18:12Z

Rikhei:

User:Rikhei

2007-04-08T15:17:25Z

Rikhei:

I'm Rikhei Harris, a reference librarian at [http://www.gvsu.edu Grand Valley State University]. I blog at [http://blog.lethal-librarian.net Nevertheless].

User:Rikhei

2007-04-08T15:17:03Z

Rikhei:

I'm Rikhei Harris, a reference librarian at [http://www.gvsu.edu Grand Valley State university]. I blog at [http://blog.lethal-librarian.net Nevertheless].

Online Reference

2007-03-12T18:24:42Z

Rikhei: /* Libraries Using MeeboMe for Embedded Chat */

= Software for SMS Reference =
*[http://www.google.com/sms/ Google SMS]
*[http://www.altarama.com.au/refxsms.htm Altarama's Reference by SMS]

= Software We Like for IM Reference =
''If you would like to recommend software, please sign your name to the recommendation so that we know it's not from a vendor. An explanation of why you like this software would be great too!''

*[http://www.ceruleanstudios.com/ Trillian] - Multiple network program (''Recommended by [[User:Meredith|Meredith]]'')
*[http://gaim.sourceforge.net/ Gaim] - Open Source, multiple network (''Recommended by [[User:Meredith|Meredith]]'')
*[http://fire.sourceforge.net/ Fire] - Open Source, Mac, multiple network (''Recommended by [[User:Walkingpaper|Aaron]]'')
*[http://www.adiumx.com/ Adium] - Open Source, Mac, multiple networks (''Recommended by [[User:Walkingpaper|Aaron]]'')
*[http://www.wavago.com/ Wavago] - Multiple network program including Skype and Google Talk, Windows only. Not a really polished user interface... (''Recommended by [[User:Ppival|Paul]]'')
*[http://www.meebo.com Meebo] - Multiple network, web-based interface (''Recommended by [[User:JonHaupt|Jon]]'')
** Also: [http://www.meebome.com Meebo me!] is a widget that lets people chat at you directly through your web site.
*[http://www.miranda-im.org/ Miranda] - Has anyone tried the Miranda client? This isn't a recommendation, but a query.

= Software We Like for Other Types of Online Reference =
''If you would like to recommend software, please sign your name to the recommendation so that we know it's not from a vendor. An explanation of why you like this software would be great too!''

*[http://skype.com Skype] - Free VOIP Software (''Recommended by [[User:Meredith|Meredith]]'')
*[http://get.live.com/messenger/overview Windows Live Messenger] - Free Voice, Video, Sharing features (''Recommeded by [[User:Colin|Colin]]'']

= Libraries Using Virtual Reference Services =

Check out the LISWiki's [http://liswiki.com/wiki/List_of_libraries_providing_virtual_reference_services List of libraries providing virtual reference services] for a list of libraries providing Virtual Reference services of all kinds.

== Libraries Offering SMS Reference Services ==
*[http://biblioteksvar.no/en/ Biblioteksvar]
*[http://library.curtin.edu.au/contact/sms.html Curtin University of Technology]
**Curtin University Library in Australia has an [http://library.curtin.edu.au/contact/sms.html SMS a Query] reference service. This paper [http://conferences.alia.org.au/online2005/papers/a12.pdf "TXTing Librarians @ Curtin"] was presented at the [http://online.alia.org.au/ Information Online conference]in February 2005.
*[http://www.selu.edu/Library/ServicesDept/referenc/textalibrarian.html Southeastern Louisiana University] (Altarama’s Reference by SMS)
*[http://www.swin.edu.au/lib/inquiry/contact.htm#sms Swinburne University of Technology Library]
*[http://www.nlb.gov.sg/CPMS.portal?_nfpb=true&_pageLabel=CPMS_page_RL_LKC_Services_enquiry National Library Board Singapore, Lee Kong Chian Reference Library SMS Enquiry Service]

== [[Libraries Using IM Reference]] ==
[[Libraries Using IM Reference|This section now has its own page.]]

== Libraries Using MeeboMe for Embedded Chat ==
*[http://www.chamberscountylibrary.org/live.htm H. Grady Bradshaw Chambers County Public Library]
*[http://www.beaufortcountylibrary.org Beaufort County Public Library, Beaufort South Carolina]
*[http://swem.wm.edu/resources/subject-guides/classical-studies.cfm The College of William and Mary's Earl Gregg Swem Library]
*[http://www.darienlibrary.org/contact.php Darien Public Library]
*[http://www.exeterpubliclibrary.org/ Exeter Public Library]
*[http://library.gmu.edu/mudge/IM/IMRef.html George Mason University]
*[http://www.gvsu.edu/library/index.cfm?id=F12ED967-0001-DDB0-894D6E623846E42A Grand Valley State University]
*[http://hartness.vsc.edu Hartness Library System Serving the Vermont Community and Technical Colleges]
*[http://library.hccs.edu/learn_how/askalib.php Houston Community Colleges]
*[http://gryphonsanddragons.blogspot.com Johnson County Library Teen Book Group]
*[http://www.lib.ksu.edu/reference/vref/index.html Kansas State University Library]
* [http://www.mcmillanlibrary.org/library/askmcm.html McMillan Memorial Library, Wisconsin Rapids]
*[http://lacrosselibrary.org/ La Crosse Public Library, La Crosse, WI]
*[http://www.library.mun.ca/hsl/chat.php Health Sciences Library, Memorial University of Newfoundland]
*[http://www.library.mun.ca/swgc/chat.php Ferris Hodgett Library, Memorial University of Newfoundland]
*[http://swilley.mercer.edu/askmercer.asp Mercer University - Atlanta]
*[http://www.mmrls.org/met_staff.htm Metrowest MA Regional Library System, Waltham Massachusetts]
*[http://www.norwich.edu/academics/library/index.html Norwich University, Northfield, VT]
*[http://osulibrary.orst.edu/cascades/chat.htm Oregon State University--Cascades Campus]
*[http://www.myspace.com/libraryloft Public Library of Charlotte and Mecklenburg County The Loft @ ImaginOn]
*[http://www.scls.info/about/im/index.html South Central (WI) Library System]
*[http://www.stanford.edu/group/ic/cgi-bin/drupal/contact Stanford University Library Information Center]
*[http://www.stoughtonpubliclibrary.org/im.htm Stoughton Public Library, Stoughton, WI]
*[http://www.fordlibrary.org/chat Thomas Ford Memorial Library]
*[http://jeffline.jefferson.edu/SML/reference/ask.html Thomas Jefferson University, Scott Memorial Library]
*[http://www.lib.berkeley.edu/doemoff/govinfo/gov_online.html University of California Berkeley Library]
*[http://denison.uchsc.edu/askalibrarian/index.html University of Colorado Denver and Health Sciences Center - Denison Memorial Library]
*[http://www.lib.uiowa.edu/hardin/chat.html Hardin Library for the Health Sciences, University of Iowa]
*[http://www.library.umass.edu/ask/im/ University of Massachusetts, Amherst - W.E.B. Du Bois Library]
*[http://library.usm.maine.edu/research/askus/index.html University of Southern Maine Libraries]
*[http://chat.waubonsee.edu/~aburke/ Waubonsee Community College (Todd Library) - Adam Burke, Librarian]

== Libraries Using Chatango for Embedded Chat ==
*[http://www.library.southernct.edu/de_home.html Southern Connecticut State University - Buley Library]
*[http://library.ucalgary.ca/services/libraryconnection/ University of Calgary - Library Connection] (embedded within Blackboard CMS)

== Libraries Using Plugoo for Embedded Chat ==
*[http://library.law.wisc.edu/ University of Wisconsin Law Library]

= Blogs/Websites to Watch =
*[http://walkingpaper.org/ Walking Paper] by Aaron Schmidt
*[http://librarianinblack.typepad.com/librarianinblack/ Librarian in Black] by Sarah Houghton-Jan
*[http://www.teachinglibrarian.org/weblog/blogger.html Digital Reference] by Stephen Francoeur
*[http://info.winnefox.org/blogs/ask/ AskAway @ Winnefox ] by Joy Schwarz

= Specific Blog Posts/Articles to Check Out =
*[http://walkingpaper.org/358 IM Talking Points] at Walking Paper by Aaron Schmidt.
*[http://www.ibiblio.org/fred/pubs/stutzman_pub7.pdf Collaborative reference work in the blogosphere] by Jerrey Pomerantz and Frederic Stutzman
*[http://www.pewinternet.org/PPF/r/162/report_display.asp Teens and Technology] from the Pew Internet & American Life Project (July 2005)
*[http://media.aoltimewarner.com/media/newmedia/cb_press_view.cfm?release_num=55254160 AOL Second Annual Instant Messaging Trends Survey]
*[http://libraryjournal.com/article/CA512192.html?display=searchResults&stt=001&text=im+me IM Me] by Aaron Schmidt and Michael Stephens. Featured in ''Library Journal'' in April, 2005
*[http://babyboomerlibrarian.blogspot.com/2005/05/chat-reference-at-morrisville-state.html Chat Reference at Morrisville State College Library] by Bill Drew. Featured in Ronan, Jana, ed. ''Chat reference : a guide to live virtual reference services''
*[http://www.charlestonco.com/comp.cfm?id=47&CFID=9689640&CFTOKEN=6638826 Virtual Reference Software Comparative Review] by Jody Condit Fagan. ''The Charleston Advisor'', April 2005, pp. 16-35. (Behind a subscription wall.)
*[http://www.pewinternet.org/PPF/r/133/report_display.asp How Americans Use Instant Messaging] from the Pew Internet & American Life Project (September 2004)
* Web-Based Chat VS. Instant Messaging by Sarah Houghton-Jan and Aaron Schmidt. Featured in ''ONLINE'', Jul/Aug 2005.
*[http://www.oregonlibraries.net/staff/?p=178 web-based chat vs. instant messaging] by Caleb Tucker-Raymond at the L-net staff information blog.
*[http://southernlibrarianship.icaap.org/content/v06n01/chase_d01.htm Papa's Got A Brand New (Virtual )Bag] by Darren Chase
*[http://lbr.library-blogs.net/war_what_is_it_good_for.htm War... What is it good for?] by Luke Rosenberger from lbr weblog. Post looks at the "war" between web-based virtual reference services and IM.
*[http://www.teachinglibrarian.org/weblog/2005/06/web-based-chat-and-im-not-eitheror-but.html Web-based chat and IM: Not "either/or" but "both/and"] by Stephen Francoeur from Digital Reference.
*[http://www.homerlibrary.org/HomerILA.ppt IM Reference: What We've Learned] (Homer Township @ Illinois Library Association; October 14, 2005)
*[http://www.ala.org/ala/aasl/aaslpubsandjournals/kqweb/kqarchives/v33/333Houghton.htm Virtual Reference @ Your Library] by Sarah Houghton-Jan. Featured in ''KnowledgeQuest'', Jan/Feb 2005.
*[http://edificeref.info/?p=71 Trillian training materials] - by Beatrice Pulliam, a great training for using Trillian in providing virtual reference services.
*[http://www.american.edu/tesol/Baron-SeeYouOnlineCorrected64.pdf See You Online: Gender Issues in College Student Use of Instant Messaging] by Naomi S. Baron, Department of Language and Foreign Studies, American University. In addition to interesting findings, this paper includes useful terminology for discussing IM.
* [http://www.ala.org/ala/pla/plapubs/publiclibraries/julyaugust2005.pdf Instant Messaging: Quick and Dirty Reference for Teens and Others] by Sarah Houghton-Jan. Featured in ''Public Libraries'', Jul/Aug 2005.
* [http://blog.uwinnipeg.ca/schwagbag/archives/2005/06/iming_goes_live.html IM goes live at UNLV Libraries] by Sherri Vokey at ::schwagbag::
* [http://www.ericdigests.org/1999-4/digital.htm Building and Maintaining Digital Reference Services] ERIC Digest by Joann M. Wasik (1999).
* [http://librariansatthegate.blogspot.com/2006/01/implementing-instant-message-im.html Implementing an instant message (IM) reference service] by Alec at Librarians at the Gate
* [http://www.lib.unc.edu/reference/eref/gaim/ Gaim Setup for Library IM Services] by Pam Sessoms and Charles Cobine, UNC-Chapel Hill's Davis Library.
*[http://ricklibrarian.blogspot.com/2006/09/using-fee-based-databases-in-virtual.html Using Fee-Based Databases in a Virtual Reference Setting] September 2006
*[http://ricklibrarian.blogspot.com/2006/10/collaboration-as-norm-in-reference.html Collaboration as the Norm in Reference Work by Jeffrey Pomeranz] A review of the article in RUSQ Fall 2006

[[Category:Technology]]
[[Category:Reference Services and Information Literacy]]
[[Category:Online Reference]]

Libraries Using IM Reference

2006-11-03T18:05:05Z

Rikhei: /* Maryland */

=Libraries Using IM Reference (Australia)=
*[http://www.library.qut.edu.au/ask.jsp Queensland University of Technology Library] - Windows Live Messenger
 
 
=Libraries Using IM Reference (Canada)=
==Alberta==
*[http://www.library.ualberta.ca/imlibrary/ University of Alberta Libraries] - AIM, gTalk, MSN, Yahoo!

==Ontario==
*[http://library.queensu.ca/webmed/reference/im.html Bracken Health Sciences Library at Queen's University] - AIM, MSN, Yahoo!
*[http://www.library.carleton.ca/instruction/askus.html Carleton University] - MSN
*[http://library.mcmaster.ca/justask/ McMaster University] - AIM, MSN, Yahoo!
*[http://www.mohawkcollege.ca/dept/library/brain/askus.htm Mohawk College] - AIM, MSN, Yahoo!
 
 

=Libraries Using IM Reference (Europe)=
==Netherlands==
*[http://www.ppl.nl/chat/ Peace Palace Library] - MSN, Yahoo!
 
 

= Libraries Using IM Reference (U.S.)=
==Alabama==
*[http://library.samford.edu/service/askalib.html Samford University Library] - AIM, MSN, Yahoo!
*[http://www.mshl.uab.edu/im Mervyn H. Sterne Library, University of Alabama at Birmingham] - AIM, ICQ, MSN, Yahoo!

==California==
*[http://libraries.claremont.edu/help/askus/im-more.asp Claremont Colleges] - AIM, gTalk, MSN, Yahoo!
*[http://www.co.marin.ca.us/depts/lb/main/im.cfm Marin County Free Library] - AIM, MSN, Yahoo!
*[http://lib.berkeley.edu/doemoff/govinfo/gov_online.html University of California Berkeley - Government Information] - AIM, gTalk, ICQ, Yahoo!
* [http://www.usfca.edu/library/ask.html University of San Francisco, Gleeson Library] - AIM, gTalk, ICQ, Jabber, MSN, Yahoo!

==Colorado==
*[http://denison.uchsc.edu/askalibrarian/index.html#Now University of Colorado at Denver and Health Sciences Center] - AIM, gTalk, MSN, Yahoo!

==Connecticut==
*Southern Connecticut State University - [http://library.southernct.edu/de_home.html Distance Education Services] - AIM, MSN

==Florida==
*[http://www.uflib.ufl.edu/ask/ University of Florida] - AIM, gTalk, Jabber, Yahoo!

==Georgia==
*[http://www.gpc.edu/library/ask.htm Georgia Perimeter College] - AIM, MSN, Yahoo!
*[http://www.library.gsu.edu/services/pages.asp?ldID=68&guideID=281&ID=3112 Georgia State University] - AIM, MSN, Yahoo!
*[http://www.gwinnettpl.org/IM/ Gwinnett County Public Library] - AIM, MSN, Yahoo!

==Illinois==
*[http://www.questionpoint.org/crs/servlet/org.oclc.home.TFSRedirect?virtcategory=12292 Arlington Heights Memorial Library] - AIM, MSN, Yahoo!
*[http://www.barringtonarealibrary.org/ Barrington Area Library] - AIM, Yahoo!
*[http://www.brookfieldpubliclibrary.info/services/ask Brookfield Public Library] - AIM, MSN, Yahoo!
*[http://www.champaign.org/reference/contact_librarian.html Champaign Public Library] - AIM, MSN, Yahoo!
*[http://yyz.clcillinois.edu/library/libchat.cfm College of Lake County Library] - AIM, ICQ, MSN, Yahoo!
*[http://hplibrary.org/library/instantmessage.htm Highland Park Public Library] - AIM, gTalk, MSN, Yahoo!
*[http://www.hinsdalelibrary.info/ask/askhpl.htm Hinsdale Public Library] - AIM, MSN, Yahoo!
*[http://www.homerlibrary.org/ask.asp Homer Township Public Library] - AIM, MSN, Yahoo!
*[http://www.mppl.org/online-weblibrarian.html Mount Prospect Public Library ] - AIM, MSN, Yahoo!
*[http://www.stcharleslibrary.org/247ref/im_us.htm St. Charles Public Library] - AIM, MSN, Yahoo!
*[http://www.lib.siu.edu/index.html Southern Illinois State University] -
*[http://www.fordlibrary.org/chat/ Thomas Ford Memorial Library (Western Springs)] - AIM, MSN, Yahoo!
*[http://www.library.uiuc.edu/askus/ University of Illinois at Urbana-Champaign] - AIM
*[http://westmontlibrary.org/ask_a_librarian.htm Westmont Public Library] - AIM, MSN, Yahoo!

==Indiana==
*[http://www.apl.lib.in.us/im.html Alexandrian Public Library] - AIM, MSN, Yahoo!
*[http://www.butler.edu/library/index.aspx?pg=525 Butler University] - AIM, Yahoo!
*[http://http://www.ncpl.lib.in.us/ Carlisle Public Library] -
*[http://www.depauw.edu/library/get_help/#chat DePauw University Libraries] - AIM, MSN, Yahoo!
*[http://sjcpl.lib.in.us/asksjcpl/asksjcpl.html St. Joseph County Public Library] - AIM, MSN, Yahoo!
*[http://www.nchcpl.org/ask_librarian.htm New Castle-Henry County Public Library] - AIM, MSN, Yahoo!

==Iowa==
*[http://www.lib.uiowa.edu/hardin/chat.html University of Iowa, Hardin Library for the Health Sciences] - AIM, gTalk, MSN, Yahoo!

==Maryland==
*[http://aok2.lib.umbc.edu/reference/chat.php University of Maryland, Baltimore County] - AIM

==Massachusetts==
*[http://www.fsc.edu/library/virtualref.html Fitchburg State College] - AIM, MSN, Yahoo!
*[http://www.lawlib.state.ma.us/ Massachusetts Trial Court Law Libraries] - AIM, gTalk, MSN, Yahoo!
*[http://www.spfldcol.edu/homepage/library.nsf/EB4F2767C562479445256BE5002DAE84/EEA410A88745743A85256E5F0070150D?OpenDocument Springfield College] - AIM, MSN, Yahoo!
*[http://www.wpi.edu/Academics/Library/Help/refchat.html Worcester Polytechnic Institute Instant Answers@WPI] - AIM, ICQ, MSN, Yahoo!

==Michigan==
*[http://cass.lib.mi.us/ask.htm Cass District Library] - AIM, MSN, Yahoo!
*[http://www.gvsu.edu/library/qp/qpchat.htm Grand Valley State University] - AIM, ICQ, MSN, Yahoo!
*[http://hackleylibrary.org/vrchat.htm Hackley Public Library] - AIM, ICQ, MSN, Yahoo!
*[http://www.lansing.lib.il.us/ Lansing Public Library] - Yahoo!
*[http://library.umd.umich.edu/services/im.html University of Michigan-Dearborn] - AIM, Yahoo!
*[http://www.lib.umich.edu/askus/askusnowspeedbump.html University of Michigan University Libraries] - AIM, MSN, Yahoo!

==Minnesota==
*[http://apps.carleton.edu/campus/library/ Carleton College] - AIM
*[http://library.cord.edu/askus/ Concordia College, Moorhead] - AIM, gTalk, MSN, Yahoo!
*[http://www.rochesterpubliclibrary.org/current/contactus.htm Rochester Public Library] - AIM, MSN, Yahoo!
*[http://www.d.umn.edu/lib/askus/ University of Minnesota Duluth] - AIM, gTalk, ICQ, Jabber, MSN, Yahoo!

==Missouri==
*[http://www.adrian.edu/library/resources/ask.php Adrian College] - AIM, ICQ, MSN, Yahoo!

==Nevada==
*[http://www.library.unlv.edu/ask/chat.html University of Nevada, Las Vegas] - AIM, MSN, Yahoo!

==New Hampshire==
*[http://library.fpc.edu/research/askalib.html Franklin Pierce College] - AIM, MSN, Yahoo!

==New Jersey==
*[http://library.njit.edu/aboutus/e-ref.cfm New Jersey Institute of Technology] - AIM, gTalk, MSN, Yahoo!
*[http://library.princeton.edu/help/chat.php Princeton University] - AIM, ICQ, MSN, Yahoo!

==New York==
*[http://www.barnard.edu/library/reference/index.htm#AIM Barnard College Library] - AIM
*[http://library.lib.binghamton.edu/webdocs/IMpilot.html Binghamton University] - AIM, MSN, Yahoo!
*[http://library.morrisville.edu/talk.html Morrisville State College] - AIM
*[http://www.plattsburgh.edu/library/askalibrarian.php Plattsburgh State University] - AIM
*[http://wally.rit.edu/depts/ref/research/humanclick/humanclick.htm Rochester Institute of Technology] - AIM, ICQ (sometimes), MSN, Yahoo!
*[http://www.brockport.edu/library State University of New York at Brockport] - AIM
*[http://ublib.buffalo.edu/libraries/help/refchat.html State University of New York at Buffalo] - AIM
*[http://library.cortland.edu State University of New York at Cortland] - AIM
*[http://www.potsdam.edu/library/home/IMService.php State University of New York at Potsdam] - AIM, gTalk, MSN, Yahoo!

==North Carolina==
*[http://www.lib.duke.edu/reference/chat/im.html Duke University] - AIM
*[http://www.lib.ncsu.edu/libref/im/ North Carolina State University] - AIM, gTalk, MSN, Yahoo!
*[http://www.lib.unc.edu/brauer/imbrauer.html University of North Carolina at Chapel Hill - Brauer Math/Physics Library] - AIM
*[http://www.lib.unc.edu/house/im_a_librarian.html University of North Carolina at Chapel Hill - Undergraduate Library] - AIM, gTalk, MSN, Yahoo!
*[http://www.lib.unc.edu/reference/imalibrariandavis.html University of North Carolina at Chapel Hill - Davis Library] - AIM, gTalk, Jabber, MSN, Yahoo!
*[http://www.wfu.edu/zsr/services/information/ask.html Wake Forest University] - AIM

==Ohio==
*[http://www.greenelibrary.info/im.asp Greene County Public Library] - AIM, MSN, Yahoo!
*[http://www.muskingum.edu/home/library/help/ask.html Muskingum College] - AIM, MSN, Yahoo!
*[http://www.oberlin.edu/library/reference/im.html Oberlin College] - AIM, gTalk, MSN, Yahoo!
*[http://www.library.osu.edu/ Ohio State University]
*[http://www.library.ohiou.edu/ask/im.html Ohio University] - AIM, MSN, Yahoo!

==Pennsylvania==
*[http://www.gettysburg.edu/library/help/ask/index.dot Gettysburg College] - AIM, MSN, Yahoo!
*[http://www.pct.edu/library/ Pennsylvania College of Technology] - AIM
*[http://vrl.temple.edu Temple University] - AIM, ICQ, MSN, Yahoo!
*[http://refchat.library.upenn.edu University of Pennsylvania Libraries] - AIM, MSN, Yahoo!

==Rhode Island==
*[http://www.brown.edu/Facilities/University_Library/services/askalib.html Brown University] - AIM, MSN, Yahoo!
*[http://www.providence.edu/library/chat.html Providence College] - AIM, MSN, Yahoo!

==Texas==
*[http://www.hccs.edu:16080/system/library/learnhow/chat2.html Houston Community College Libraries] - AIM, MSN, Yahoo!
*[http://www.lib.utexas.edu/services/reference/chat.html University of Texas at Austin] - AIM, MSN, Yahoo!

==Vermont==
*[http://www.norwich.edu/academics/library/askalibrarian.html#IM Norwich University] - AIM, MSN, Yahoo!
*[http://library.uvm.edu/dana/services/aim.html University of Vermont, Dana Medical Library] - AIM

==Virginia==
*[http://www.arlingtonva.us/Departments/Libraries/ref/IQuery.aspx Arlington Public Library] - AIM, MSN, Yahoo!
*[http://swem.wm.edu/news/story.cfm?id=111 College of William and Mary] - AIM
*[http://library.richmond.edu/help/ask_lib/aimboatwrightinfo.htm University of Richmond] - AIM, ICQ
*[http://www.lib.virginia.edu/ref-aimhelp.html University of Virginia Library] - AIM, gTalk, MSN, Yahoo!

==Washington, D.C.==
*[http://www.library.american.edu/ask/index.html American University] - AIM
*[http://library.gallaudet.edu/im.html Gallaudet] - AIM

Libraries Using IM Reference

2006-11-03T18:04:40Z

Rikhei: /* Libraries Using IM Reference (U.S.) */ - Added Maryland

=Libraries Using IM Reference (Australia)=
*[http://www.library.qut.edu.au/ask.jsp Queensland University of Technology Library] - Windows Live Messenger
 
 
=Libraries Using IM Reference (Canada)=
==Alberta==
*[http://www.library.ualberta.ca/imlibrary/ University of Alberta Libraries] - AIM, gTalk, MSN, Yahoo!

==Ontario==
*[http://library.queensu.ca/webmed/reference/im.html Bracken Health Sciences Library at Queen's University] - AIM, MSN, Yahoo!
*[http://www.library.carleton.ca/instruction/askus.html Carleton University] - MSN
*[http://library.mcmaster.ca/justask/ McMaster University] - AIM, MSN, Yahoo!
*[http://www.mohawkcollege.ca/dept/library/brain/askus.htm Mohawk College] - AIM, MSN, Yahoo!
 
 

=Libraries Using IM Reference (Europe)=
==Netherlands==
*[http://www.ppl.nl/chat/ Peace Palace Library] - MSN, Yahoo!
 
 

= Libraries Using IM Reference (U.S.)=
==Alabama==
*[http://library.samford.edu/service/askalib.html Samford University Library] - AIM, MSN, Yahoo!
*[http://www.mshl.uab.edu/im Mervyn H. Sterne Library, University of Alabama at Birmingham] - AIM, ICQ, MSN, Yahoo!

==California==
*[http://libraries.claremont.edu/help/askus/im-more.asp Claremont Colleges] - AIM, gTalk, MSN, Yahoo!
*[http://www.co.marin.ca.us/depts/lb/main/im.cfm Marin County Free Library] - AIM, MSN, Yahoo!
*[http://lib.berkeley.edu/doemoff/govinfo/gov_online.html University of California Berkeley - Government Information] - AIM, gTalk, ICQ, Yahoo!
* [http://www.usfca.edu/library/ask.html University of San Francisco, Gleeson Library] - AIM, gTalk, ICQ, Jabber, MSN, Yahoo!

==Colorado==
*[http://denison.uchsc.edu/askalibrarian/index.html#Now University of Colorado at Denver and Health Sciences Center] - AIM, gTalk, MSN, Yahoo!

==Connecticut==
*Southern Connecticut State University - [http://library.southernct.edu/de_home.html Distance Education Services] - AIM, MSN

==Florida==
*[http://www.uflib.ufl.edu/ask/ University of Florida] - AIM, gTalk, Jabber, Yahoo!

==Georgia==
*[http://www.gpc.edu/library/ask.htm Georgia Perimeter College] - AIM, MSN, Yahoo!
*[http://www.library.gsu.edu/services/pages.asp?ldID=68&guideID=281&ID=3112 Georgia State University] - AIM, MSN, Yahoo!
*[http://www.gwinnettpl.org/IM/ Gwinnett County Public Library] - AIM, MSN, Yahoo!

==Illinois==
*[http://www.questionpoint.org/crs/servlet/org.oclc.home.TFSRedirect?virtcategory=12292 Arlington Heights Memorial Library] - AIM, MSN, Yahoo!
*[http://www.barringtonarealibrary.org/ Barrington Area Library] - AIM, Yahoo!
*[http://www.brookfieldpubliclibrary.info/services/ask Brookfield Public Library] - AIM, MSN, Yahoo!
*[http://www.champaign.org/reference/contact_librarian.html Champaign Public Library] - AIM, MSN, Yahoo!
*[http://yyz.clcillinois.edu/library/libchat.cfm College of Lake County Library] - AIM, ICQ, MSN, Yahoo!
*[http://hplibrary.org/library/instantmessage.htm Highland Park Public Library] - AIM, gTalk, MSN, Yahoo!
*[http://www.hinsdalelibrary.info/ask/askhpl.htm Hinsdale Public Library] - AIM, MSN, Yahoo!
*[http://www.homerlibrary.org/ask.asp Homer Township Public Library] - AIM, MSN, Yahoo!
*[http://www.mppl.org/online-weblibrarian.html Mount Prospect Public Library ] - AIM, MSN, Yahoo!
*[http://www.stcharleslibrary.org/247ref/im_us.htm St. Charles Public Library] - AIM, MSN, Yahoo!
*[http://www.lib.siu.edu/index.html Southern Illinois State University] -
*[http://www.fordlibrary.org/chat/ Thomas Ford Memorial Library (Western Springs)] - AIM, MSN, Yahoo!
*[http://www.library.uiuc.edu/askus/ University of Illinois at Urbana-Champaign] - AIM
*[http://westmontlibrary.org/ask_a_librarian.htm Westmont Public Library] - AIM, MSN, Yahoo!

==Indiana==
*[http://www.apl.lib.in.us/im.html Alexandrian Public Library] - AIM, MSN, Yahoo!
*[http://www.butler.edu/library/index.aspx?pg=525 Butler University] - AIM, Yahoo!
*[http://http://www.ncpl.lib.in.us/ Carlisle Public Library] -
*[http://www.depauw.edu/library/get_help/#chat DePauw University Libraries] - AIM, MSN, Yahoo!
*[http://sjcpl.lib.in.us/asksjcpl/asksjcpl.html St. Joseph County Public Library] - AIM, MSN, Yahoo!
*[http://www.nchcpl.org/ask_librarian.htm New Castle-Henry County Public Library] - AIM, MSN, Yahoo!

==Iowa==
*[http://www.lib.uiowa.edu/hardin/chat.html University of Iowa, Hardin Library for the Health Sciences] - AIM, gTalk, MSN, Yahoo!

==Maryland==
*[http://aok.lib.umbc.edu/reference/chat.php3 University of Maryland, Baltimore County] - AIM

==Massachusetts==
*[http://www.fsc.edu/library/virtualref.html Fitchburg State College] - AIM, MSN, Yahoo!
*[http://www.lawlib.state.ma.us/ Massachusetts Trial Court Law Libraries] - AIM, gTalk, MSN, Yahoo!
*[http://www.spfldcol.edu/homepage/library.nsf/EB4F2767C562479445256BE5002DAE84/EEA410A88745743A85256E5F0070150D?OpenDocument Springfield College] - AIM, MSN, Yahoo!
*[http://www.wpi.edu/Academics/Library/Help/refchat.html Worcester Polytechnic Institute Instant Answers@WPI] - AIM, ICQ, MSN, Yahoo!

==Michigan==
*[http://cass.lib.mi.us/ask.htm Cass District Library] - AIM, MSN, Yahoo!
*[http://www.gvsu.edu/library/qp/qpchat.htm Grand Valley State University] - AIM, ICQ, MSN, Yahoo!
*[http://hackleylibrary.org/vrchat.htm Hackley Public Library] - AIM, ICQ, MSN, Yahoo!
*[http://www.lansing.lib.il.us/ Lansing Public Library] - Yahoo!
*[http://library.umd.umich.edu/services/im.html University of Michigan-Dearborn] - AIM, Yahoo!
*[http://www.lib.umich.edu/askus/askusnowspeedbump.html University of Michigan University Libraries] - AIM, MSN, Yahoo!

==Minnesota==
*[http://apps.carleton.edu/campus/library/ Carleton College] - AIM
*[http://library.cord.edu/askus/ Concordia College, Moorhead] - AIM, gTalk, MSN, Yahoo!
*[http://www.rochesterpubliclibrary.org/current/contactus.htm Rochester Public Library] - AIM, MSN, Yahoo!
*[http://www.d.umn.edu/lib/askus/ University of Minnesota Duluth] - AIM, gTalk, ICQ, Jabber, MSN, Yahoo!

==Missouri==
*[http://www.adrian.edu/library/resources/ask.php Adrian College] - AIM, ICQ, MSN, Yahoo!

==Nevada==
*[http://www.library.unlv.edu/ask/chat.html University of Nevada, Las Vegas] - AIM, MSN, Yahoo!

==New Hampshire==
*[http://library.fpc.edu/research/askalib.html Franklin Pierce College] - AIM, MSN, Yahoo!

==New Jersey==
*[http://library.njit.edu/aboutus/e-ref.cfm New Jersey Institute of Technology] - AIM, gTalk, MSN, Yahoo!
*[http://library.princeton.edu/help/chat.php Princeton University] - AIM, ICQ, MSN, Yahoo!

==New York==
*[http://www.barnard.edu/library/reference/index.htm#AIM Barnard College Library] - AIM
*[http://library.lib.binghamton.edu/webdocs/IMpilot.html Binghamton University] - AIM, MSN, Yahoo!
*[http://library.morrisville.edu/talk.html Morrisville State College] - AIM
*[http://www.plattsburgh.edu/library/askalibrarian.php Plattsburgh State University] - AIM
*[http://wally.rit.edu/depts/ref/research/humanclick/humanclick.htm Rochester Institute of Technology] - AIM, ICQ (sometimes), MSN, Yahoo!
*[http://www.brockport.edu/library State University of New York at Brockport] - AIM
*[http://ublib.buffalo.edu/libraries/help/refchat.html State University of New York at Buffalo] - AIM
*[http://library.cortland.edu State University of New York at Cortland] - AIM
*[http://www.potsdam.edu/library/home/IMService.php State University of New York at Potsdam] - AIM, gTalk, MSN, Yahoo!

==North Carolina==
*[http://www.lib.duke.edu/reference/chat/im.html Duke University] - AIM
*[http://www.lib.ncsu.edu/libref/im/ North Carolina State University] - AIM, gTalk, MSN, Yahoo!
*[http://www.lib.unc.edu/brauer/imbrauer.html University of North Carolina at Chapel Hill - Brauer Math/Physics Library] - AIM
*[http://www.lib.unc.edu/house/im_a_librarian.html University of North Carolina at Chapel Hill - Undergraduate Library] - AIM, gTalk, MSN, Yahoo!
*[http://www.lib.unc.edu/reference/imalibrariandavis.html University of North Carolina at Chapel Hill - Davis Library] - AIM, gTalk, Jabber, MSN, Yahoo!
*[http://www.wfu.edu/zsr/services/information/ask.html Wake Forest University] - AIM

==Ohio==
*[http://www.greenelibrary.info/im.asp Greene County Public Library] - AIM, MSN, Yahoo!
*[http://www.muskingum.edu/home/library/help/ask.html Muskingum College] - AIM, MSN, Yahoo!
*[http://www.oberlin.edu/library/reference/im.html Oberlin College] - AIM, gTalk, MSN, Yahoo!
*[http://www.library.osu.edu/ Ohio State University]
*[http://www.library.ohiou.edu/ask/im.html Ohio University] - AIM, MSN, Yahoo!

==Pennsylvania==
*[http://www.gettysburg.edu/library/help/ask/index.dot Gettysburg College] - AIM, MSN, Yahoo!
*[http://www.pct.edu/library/ Pennsylvania College of Technology] - AIM
*[http://vrl.temple.edu Temple University] - AIM, ICQ, MSN, Yahoo!
*[http://refchat.library.upenn.edu University of Pennsylvania Libraries] - AIM, MSN, Yahoo!

==Rhode Island==
*[http://www.brown.edu/Facilities/University_Library/services/askalib.html Brown University] - AIM, MSN, Yahoo!
*[http://www.providence.edu/library/chat.html Providence College] - AIM, MSN, Yahoo!

==Texas==
*[http://www.hccs.edu:16080/system/library/learnhow/chat2.html Houston Community College Libraries] - AIM, MSN, Yahoo!
*[http://www.lib.utexas.edu/services/reference/chat.html University of Texas at Austin] - AIM, MSN, Yahoo!

==Vermont==
*[http://www.norwich.edu/academics/library/askalibrarian.html#IM Norwich University] - AIM, MSN, Yahoo!
*[http://library.uvm.edu/dana/services/aim.html University of Vermont, Dana Medical Library] - AIM

==Virginia==
*[http://www.arlingtonva.us/Departments/Libraries/ref/IQuery.aspx Arlington Public Library] - AIM, MSN, Yahoo!
*[http://swem.wm.edu/news/story.cfm?id=111 College of William and Mary] - AIM
*[http://library.richmond.edu/help/ask_lib/aimboatwrightinfo.htm University of Richmond] - AIM, ICQ
*[http://www.lib.virginia.edu/ref-aimhelp.html University of Virginia Library] - AIM, gTalk, MSN, Yahoo!

==Washington, D.C.==
*[http://www.library.american.edu/ask/index.html American University] - AIM
*[http://library.gallaudet.edu/im.html Gallaudet] - AIM

Libraries Using IM Reference

2006-11-03T18:04:01Z

Rikhei: /* Michigan */ - added GVSU, removed U of Maryland

=Libraries Using IM Reference (Australia)=
*[http://www.library.qut.edu.au/ask.jsp Queensland University of Technology Library] - Windows Live Messenger
 
 
=Libraries Using IM Reference (Canada)=
==Alberta==
*[http://www.library.ualberta.ca/imlibrary/ University of Alberta Libraries] - AIM, gTalk, MSN, Yahoo!

==Ontario==
*[http://library.queensu.ca/webmed/reference/im.html Bracken Health Sciences Library at Queen's University] - AIM, MSN, Yahoo!
*[http://www.library.carleton.ca/instruction/askus.html Carleton University] - MSN
*[http://library.mcmaster.ca/justask/ McMaster University] - AIM, MSN, Yahoo!
*[http://www.mohawkcollege.ca/dept/library/brain/askus.htm Mohawk College] - AIM, MSN, Yahoo!
 
 

=Libraries Using IM Reference (Europe)=
==Netherlands==
*[http://www.ppl.nl/chat/ Peace Palace Library] - MSN, Yahoo!
 
 

= Libraries Using IM Reference (U.S.)=
==Alabama==
*[http://library.samford.edu/service/askalib.html Samford University Library] - AIM, MSN, Yahoo!
*[http://www.mshl.uab.edu/im Mervyn H. Sterne Library, University of Alabama at Birmingham] - AIM, ICQ, MSN, Yahoo!

==California==
*[http://libraries.claremont.edu/help/askus/im-more.asp Claremont Colleges] - AIM, gTalk, MSN, Yahoo!
*[http://www.co.marin.ca.us/depts/lb/main/im.cfm Marin County Free Library] - AIM, MSN, Yahoo!
*[http://lib.berkeley.edu/doemoff/govinfo/gov_online.html University of California Berkeley - Government Information] - AIM, gTalk, ICQ, Yahoo!
* [http://www.usfca.edu/library/ask.html University of San Francisco, Gleeson Library] - AIM, gTalk, ICQ, Jabber, MSN, Yahoo!

==Colorado==
*[http://denison.uchsc.edu/askalibrarian/index.html#Now University of Colorado at Denver and Health Sciences Center] - AIM, gTalk, MSN, Yahoo!

==Connecticut==
*Southern Connecticut State University - [http://library.southernct.edu/de_home.html Distance Education Services] - AIM, MSN

==Florida==
*[http://www.uflib.ufl.edu/ask/ University of Florida] - AIM, gTalk, Jabber, Yahoo!

==Georgia==
*[http://www.gpc.edu/library/ask.htm Georgia Perimeter College] - AIM, MSN, Yahoo!
*[http://www.library.gsu.edu/services/pages.asp?ldID=68&guideID=281&ID=3112 Georgia State University] - AIM, MSN, Yahoo!
*[http://www.gwinnettpl.org/IM/ Gwinnett County Public Library] - AIM, MSN, Yahoo!

==Illinois==
*[http://www.questionpoint.org/crs/servlet/org.oclc.home.TFSRedirect?virtcategory=12292 Arlington Heights Memorial Library] - AIM, MSN, Yahoo!
*[http://www.barringtonarealibrary.org/ Barrington Area Library] - AIM, Yahoo!
*[http://www.brookfieldpubliclibrary.info/services/ask Brookfield Public Library] - AIM, MSN, Yahoo!
*[http://www.champaign.org/reference/contact_librarian.html Champaign Public Library] - AIM, MSN, Yahoo!
*[http://yyz.clcillinois.edu/library/libchat.cfm College of Lake County Library] - AIM, ICQ, MSN, Yahoo!
*[http://hplibrary.org/library/instantmessage.htm Highland Park Public Library] - AIM, gTalk, MSN, Yahoo!
*[http://www.hinsdalelibrary.info/ask/askhpl.htm Hinsdale Public Library] - AIM, MSN, Yahoo!
*[http://www.homerlibrary.org/ask.asp Homer Township Public Library] - AIM, MSN, Yahoo!
*[http://www.mppl.org/online-weblibrarian.html Mount Prospect Public Library ] - AIM, MSN, Yahoo!
*[http://www.stcharleslibrary.org/247ref/im_us.htm St. Charles Public Library] - AIM, MSN, Yahoo!
*[http://www.lib.siu.edu/index.html Southern Illinois State University] -
*[http://www.fordlibrary.org/chat/ Thomas Ford Memorial Library (Western Springs)] - AIM, MSN, Yahoo!
*[http://www.library.uiuc.edu/askus/ University of Illinois at Urbana-Champaign] - AIM
*[http://westmontlibrary.org/ask_a_librarian.htm Westmont Public Library] - AIM, MSN, Yahoo!

==Indiana==
*[http://www.apl.lib.in.us/im.html Alexandrian Public Library] - AIM, MSN, Yahoo!
*[http://www.butler.edu/library/index.aspx?pg=525 Butler University] - AIM, Yahoo!
*[http://http://www.ncpl.lib.in.us/ Carlisle Public Library] -
*[http://www.depauw.edu/library/get_help/#chat DePauw University Libraries] - AIM, MSN, Yahoo!
*[http://sjcpl.lib.in.us/asksjcpl/asksjcpl.html St. Joseph County Public Library] - AIM, MSN, Yahoo!
*[http://www.nchcpl.org/ask_librarian.htm New Castle-Henry County Public Library] - AIM, MSN, Yahoo!

==Iowa==
*[http://www.lib.uiowa.edu/hardin/chat.html University of Iowa, Hardin Library for the Health Sciences] - AIM, gTalk, MSN, Yahoo!

==Massachusetts==
*[http://www.fsc.edu/library/virtualref.html Fitchburg State College] - AIM, MSN, Yahoo!
*[http://www.lawlib.state.ma.us/ Massachusetts Trial Court Law Libraries] - AIM, gTalk, MSN, Yahoo!
*[http://www.spfldcol.edu/homepage/library.nsf/EB4F2767C562479445256BE5002DAE84/EEA410A88745743A85256E5F0070150D?OpenDocument Springfield College] - AIM, MSN, Yahoo!
*[http://www.wpi.edu/Academics/Library/Help/refchat.html Worcester Polytechnic Institute Instant Answers@WPI] - AIM, ICQ, MSN, Yahoo!

==Michigan==
*[http://cass.lib.mi.us/ask.htm Cass District Library] - AIM, MSN, Yahoo!
*[http://www.gvsu.edu/library/qp/qpchat.htm Grand Valley State University] - AIM, ICQ, MSN, Yahoo!
*[http://hackleylibrary.org/vrchat.htm Hackley Public Library] - AIM, ICQ, MSN, Yahoo!
*[http://www.lansing.lib.il.us/ Lansing Public Library] - Yahoo!
*[http://library.umd.umich.edu/services/im.html University of Michigan-Dearborn] - AIM, Yahoo!
*[http://www.lib.umich.edu/askus/askusnowspeedbump.html University of Michigan University Libraries] - AIM, MSN, Yahoo!

==Minnesota==
*[http://apps.carleton.edu/campus/library/ Carleton College] - AIM
*[http://library.cord.edu/askus/ Concordia College, Moorhead] - AIM, gTalk, MSN, Yahoo!
*[http://www.rochesterpubliclibrary.org/current/contactus.htm Rochester Public Library] - AIM, MSN, Yahoo!
*[http://www.d.umn.edu/lib/askus/ University of Minnesota Duluth] - AIM, gTalk, ICQ, Jabber, MSN, Yahoo!

==Missouri==
*[http://www.adrian.edu/library/resources/ask.php Adrian College] - AIM, ICQ, MSN, Yahoo!

==Nevada==
*[http://www.library.unlv.edu/ask/chat.html University of Nevada, Las Vegas] - AIM, MSN, Yahoo!

==New Hampshire==
*[http://library.fpc.edu/research/askalib.html Franklin Pierce College] - AIM, MSN, Yahoo!

==New Jersey==
*[http://library.njit.edu/aboutus/e-ref.cfm New Jersey Institute of Technology] - AIM, gTalk, MSN, Yahoo!
*[http://library.princeton.edu/help/chat.php Princeton University] - AIM, ICQ, MSN, Yahoo!

==New York==
*[http://www.barnard.edu/library/reference/index.htm#AIM Barnard College Library] - AIM
*[http://library.lib.binghamton.edu/webdocs/IMpilot.html Binghamton University] - AIM, MSN, Yahoo!
*[http://library.morrisville.edu/talk.html Morrisville State College] - AIM
*[http://www.plattsburgh.edu/library/askalibrarian.php Plattsburgh State University] - AIM
*[http://wally.rit.edu/depts/ref/research/humanclick/humanclick.htm Rochester Institute of Technology] - AIM, ICQ (sometimes), MSN, Yahoo!
*[http://www.brockport.edu/library State University of New York at Brockport] - AIM
*[http://ublib.buffalo.edu/libraries/help/refchat.html State University of New York at Buffalo] - AIM
*[http://library.cortland.edu State University of New York at Cortland] - AIM
*[http://www.potsdam.edu/library/home/IMService.php State University of New York at Potsdam] - AIM, gTalk, MSN, Yahoo!

==North Carolina==
*[http://www.lib.duke.edu/reference/chat/im.html Duke University] - AIM
*[http://www.lib.ncsu.edu/libref/im/ North Carolina State University] - AIM, gTalk, MSN, Yahoo!
*[http://www.lib.unc.edu/brauer/imbrauer.html University of North Carolina at Chapel Hill - Brauer Math/Physics Library] - AIM
*[http://www.lib.unc.edu/house/im_a_librarian.html University of North Carolina at Chapel Hill - Undergraduate Library] - AIM, gTalk, MSN, Yahoo!
*[http://www.lib.unc.edu/reference/imalibrariandavis.html University of North Carolina at Chapel Hill - Davis Library] - AIM, gTalk, Jabber, MSN, Yahoo!
*[http://www.wfu.edu/zsr/services/information/ask.html Wake Forest University] - AIM

==Ohio==
*[http://www.greenelibrary.info/im.asp Greene County Public Library] - AIM, MSN, Yahoo!
*[http://www.muskingum.edu/home/library/help/ask.html Muskingum College] - AIM, MSN, Yahoo!
*[http://www.oberlin.edu/library/reference/im.html Oberlin College] - AIM, gTalk, MSN, Yahoo!
*[http://www.library.osu.edu/ Ohio State University]
*[http://www.library.ohiou.edu/ask/im.html Ohio University] - AIM, MSN, Yahoo!

==Pennsylvania==
*[http://www.gettysburg.edu/library/help/ask/index.dot Gettysburg College] - AIM, MSN, Yahoo!
*[http://www.pct.edu/library/ Pennsylvania College of Technology] - AIM
*[http://vrl.temple.edu Temple University] - AIM, ICQ, MSN, Yahoo!
*[http://refchat.library.upenn.edu University of Pennsylvania Libraries] - AIM, MSN, Yahoo!

==Rhode Island==
*[http://www.brown.edu/Facilities/University_Library/services/askalib.html Brown University] - AIM, MSN, Yahoo!
*[http://www.providence.edu/library/chat.html Providence College] - AIM, MSN, Yahoo!

==Texas==
*[http://www.hccs.edu:16080/system/library/learnhow/chat2.html Houston Community College Libraries] - AIM, MSN, Yahoo!
*[http://www.lib.utexas.edu/services/reference/chat.html University of Texas at Austin] - AIM, MSN, Yahoo!

==Vermont==
*[http://www.norwich.edu/academics/library/askalibrarian.html#IM Norwich University] - AIM, MSN, Yahoo!
*[http://library.uvm.edu/dana/services/aim.html University of Vermont, Dana Medical Library] - AIM

==Virginia==
*[http://www.arlingtonva.us/Departments/Libraries/ref/IQuery.aspx Arlington Public Library] - AIM, MSN, Yahoo!
*[http://swem.wm.edu/news/story.cfm?id=111 College of William and Mary] - AIM
*[http://library.richmond.edu/help/ask_lib/aimboatwrightinfo.htm University of Richmond] - AIM, ICQ
*[http://www.lib.virginia.edu/ref-aimhelp.html University of Virginia Library] - AIM, gTalk, MSN, Yahoo!

==Washington, D.C.==
*[http://www.library.american.edu/ask/index.html American University] - AIM
*[http://library.gallaudet.edu/im.html Gallaudet] - AIM

Podcasting

2006-09-15T14:48:28Z

Rikhei: Added Grand Rapids Public Library

Podcasting is a simple means of distributing audio content over the Internet, taking advantage of the power of [[Collaborative Tools in Libraries#RSS|RSS]]. Content consumers (end-users) can subscribe to a feed of a producer's audio content and receive automatic downloads of new content as it is made available online. A more comprehensive discussion of podcasting can be found in the [http://en.wikipedia.org/wiki/Podcasting Wikipedia entry on podcasting].

For the library that works hard to produce audio content such as recordings of programs or library tours, podcasting can be an effective means of making that content more widely available.

The following is a list of libraries and affiliated organizations that are currently podcasting:

* [http://www.asu.edu/lib/podcasts/ Arizona State University Libraries] ([http://www.asu.edu/lib/podcasts/libpodcast.xml podcast feed])
* [http://www.atwaterlibrary.ca/ Atwater Library and Computer Centre] ([http://www.atwaterlibrary.ca/taxonomy/term/21/0/feed podcast feed])
* [http://www.cheshirelib.org/teens/cplpodcast.htm Cheshire Public Library] ([http://feeds.feedburner.com/blogspot/Bfgf podcast feed])
* [http://www.healthsystem.virginia.edu/internet/library/historical/lectures.cfm Claude More Health Sciences Library University of Virginia] ([http://www.healthsystem.virginia.edu/internet/library/historical/cmhsl-historical-podcast.xml podcast feed])
* [http://podcast.denverlibrary.org Denver Public Library] ([http://podcast.denverlibrary.org/rss podcast feed])
* [http://www.dowling.edu/library/new/podcasts.shtm Dowling College Library Omnibus] ([http://www.dowling.edu/library/new/feed.xml podcast feed])
* [http://gpcdecaturlrc.blogspot.com/ GPC Decatur Campus Library] ([http://feeds.feedburner.com/gpclibraryradio podcast feed])
* [http://www.grpl.org/yourlibrary/pods/ Grand Rapids Public Library]
* [http://infopeople.org/ The Infopeople Project] ([http://infoblog.infopeople.org/index.xml podcast feed])
* [http://www.lions-online.org/ Kankakee Public Library] ([http://www.lions-online.org/podcast.xml podcast feed])
* [http://www.lansing.lib.il.us/podcast.htm Lansing Public Library] (multiple feeds) and [http://lansinglibraryweb.blogspot.com/2006/03/podcasts-what-are-they-and-how-to.html branded version of the podcatcher Juice with our feeds preloaded!]
* [http://www.lpi.usra.edu/library/library.shtml The Lunar and Planetary Institute] ([http://www.lpi.usra.edu/library/mp3.xml podcast feed])
* [http://library.ci.manchester.ct.us/teen/podcast/ Manchester Public Library] (multiple feeds, including a videocast feed)
* [http://www.mhl.org/teens/audio/index.htm Memorial Hall Library] ([http://www.mhl.org/teens/audio/teens.xml podcast feed])
* [http://mclibrarypodcast.blogspot.com/ Muskingum College Library] ([http://feeds.feedburner.com/MuskingumCollegeLibraryPodcast podcast feed])
* [http://catalog.odl.state.ok.us/okrm/readingok.htm Oklahoma Department of Libraries] ([http://catalog.odl.state.ok.us/okrm/podcast.xml podcast feed])
* [http://www.ocls.info/Programs/podcastAndRSS.asp?bhcp=1/ Orange County Library] Orlando, FL (audio and video feeds)
* [http://www.palinet.org/ PALINET Technology Conversations] ([http://www.palinet.org/rss/tech-conversations/tc1.xml podcast feed])
* [http://www.palinet.org/rss/ir/podir1.xml PALINET IR Conversations]([http://www.palinet.org/rss/ir/podir1.xml podcast feed])
* [http://www.pritzkermilitarylibrary.org/ Pritzker Military Library] ([http://www.pritzkermilitarylibrary.org/podcast/pml_feed.xml podcast feed])
* [http://www.libraryloft.org Public Library of Charlotte and Mecklenburg County])
* [http://www.library.jhu.edu/podcasts/ The Sheridan Libraries at Johns Hopkins University] ([http://www.library.jhu.edu/podcasts/rss.xml podcast feed])
* [http://fordlibrary.org/clickastory Thomas Ford Memorial Library Click-A-Story] ([http://www.fordlibrary.org/clickastory.xml podcast feed])
* [http://fordlibrary.org/yareviews Thomas Ford Memorial Library Audio Reviews by Teens] ([http://www.fordlibrary.org/yar_index.xml podcast feed])
* [http://www.wku.edu/Library/ Western Kentucky University Libraries] ([http://www.wku.edu/Library/video/libraryIntro/librarytour.xml podcast feed])
* [http://www.legis.state.wi.us/lrb/podcasts/index.htm Wisconsin State Legislature - Legislative Reference Bureau] ([http://www.legis.state.wi.us/lrb/rss/podcast.xml podcast feed])
* [http://www.wpi.edu/Academics/Library/Borrowing/Podcasts/ WPI's George C. Gordon Library Audio to Go] ([http://www.wpi.edu/Academics/Library/Borrowing/Podcasts/wpiaudiotogo.xml podcast feed])

==Creating your own Podcast==
* http://www.gabcast.com/ This free service makes it increadibly easy to do a podcast. Simply call in via phone to record and publish your podcast.
* http://odeo.com/ Odeo is a free service that allows for uploading MP3 files as well as calling in via a phone to record and publish your podcast.

Librarians who IM

2006-08-22T17:40:07Z

Rikhei: Added myself to the list!

Are you a librarian? Are you interested in chatting and collaborating with other librarians? Do you have an IM handle? If so, feel free to add it to this list! ''Note: Please try to keep the list in alphabetical order.''

*'''Steve Backs''', Monroe County Public Library (Indiana), AIM/Gtalk: stivab, Yahoo: stivabmcpl
*'''Derik A Badman''', Temple University, [http://madinkbeard.com Madinkbeard], AIM/Yahoo: derikbad
*'''Moreno Barros''', [http://extralibris.info ExtraLibris Brazil], AIM: morenopissedoff ; MSN: moreno.barros[at]gmail.com
*'''Jenny Benevento''', University of Illinois/IMLS Digital Collections & Content, AIM/MSN: dorkbrarian, Gmail/talk: jennybento at gmail, skype: Jenny Benevento, URL: http://www.jennyjenny.org
*'''Abby Blachly''', [http://www.librarything.com LibraryThing], AIM: librarythingabby
*'''Laura Blalock''', Tennessee Technical University, [http://creativelibrarian.com Creative Librarian] AIM: auricelest, GTalk: lablalock [at] gmail.com, Jabber: laura [at] creativelibrarian.com, skype: lablalock
*'''Chad Boeninger''', Ohio University Libraries, [http://libraryvoice.com Library Voice] AIM & Yahoo IM: cfboeninger
*'''Stephen Boggs''', New Carlisle - Olive Township Public Library, New Carlisle, Indiana, [http://www.ncpl.lib.in.us] AIM: ncpl, Yahoo IM: sbatncpl2002
*'''Michelle Boule''', University of Houston, [http://wanderingeyre.com A Wandering Eyre] AIM: LeFey6 GTalk: mboule [at] gmail [dot] com
*'''Michael L. Bradford''', Harvard Divinity School, [http://librarydespot.weblogs.us/ Library Despot 2.0], AIM: libdespot
*'''Stephanie (Willen) Brown''', University of Connecticut & adjunct professor, Simmons GSLIS, UConn IM: ERLStephanie; also [http://cogscilibrarian.blogspot.com/ CogSciLibrarian] IM: cogscilibrarian
*'''Adam Burke''', Waubonsee Community College, AIM/Yahoo: adamthelibrarian, MSN: adamthelibarian [at] hotmail.com
*'''Anna Burke''', Babson College, AIM: bananarama667, GTalk: amalthea67 [at] gmail.com
*'''Michael Casey''', [http://www.librarycrunch.com LibraryCrunch], AIM: librarycrunch
*'''Darren Chase''', [http://www.ibiblio.org/secretlibrary Secret Library Workers Union], AIM: secretlibrary, Y!M: shushyourself
*'''Mary Carmen Chimato''', [http://www.indierocklibrarian.com Indie Rock Librarian], AIM/YIM: mcc6676
*'''Charles Cobine''', University of North Carolina at Chapel Hill, AIM: CharCobi, GTalk: cobine [at] gmail.com
*'''Rob Coers''', [http://www.robcoers.nl Coers Internet Trainingen (Netherlands)], MSN:coers, GTalk: robcoers, Yahoo!: robcoers
*'''Karen A. Coombs''', University of Houston Libraries, [http://www.librarywebchic.net Library Web Chic], AIM/Skype: librarywebchic, GTalk: librarywebchic[at]gmail.com
*'''Anna Creech''', [http://www.eclecticlibrarian.net/ eclectic librarian], Central Washington University, AIM: creechal, Y!M: anna_creech, MSN: creechal@spamcop.net, GTalk: eclecticlibrarian [at] gmail [dot] com
*'''Laura Crossett''', [http://www.newrambler.net/lisdom lis.dom], Meeteetse Branch Library (WY), AIM: theblackmolly, Y!M: lcrossett
*'''Dana DeFebbo''', Daniel Library, The Citadel (SC), AIM: DanaDeFebbo
*'''Marlène Delhaye''', Université Paul Cezanne Libraries (Aix-en-Provence,France),[http://marlenescorner.blogspirit.com/ Marlene's corner], AIM : ebibliothecaire
*'''Ryan Deschamps''', Halifax Public Libraries (Halifax, Nova Scotia, CA), [http://otherlibrarian.wordpress.com/ The Other Librarian], AIM : Greebiemaster, MSN: GreebieMaster
*'''Nanette Donohue''', [http://nanette.wordpress.com Skills Like This], AIM: nanetteamplified, Y!M: amplifiedtorock
*'''Bill Drew''',Morrisville State College, [http://babyboomerlibrarian.blogspot.com BabyBoomerLibrarian], AIM:BillDrew4
*'''Donna Ekart''', [http://www.lib.ksu.edu Kansas State University Libraries], gtalk: dfekart[at]gmail.com, MSN: dfekart[at]hotmail.com
*'''Julie Elliott''', Indiana University South Bend, [http://ipreferreading.blogspot.com/ i prefer reading], AIM: jmfelli, Yahoo: jmfelli
*'''Amanda Etches-Johnson''', McMaster University (ON), [http://www.blogwithoutalibrary.net blogwithoutalibrary.net], AIM/Skype: torontolibrarian, MSN: amanda[at]etches-johnson.com, yahoo!: etches_johnson
*'''Meredith Farkas''', Norwich University (VT), [http://meredith.wolfwater.com/wordpress/ Information Wants To Be Free], AIM & MSN: librarianmer, gtalk: mgfarkas [at] gmail.com
*'''Darlene Fichter''', University of Saskatchewan, [http://library.usask.ca/~fichter/ Blog on the Side], AIM: darlenefichter, MSN:darlene.fichter[at]usask.ca
*'''Susan Fisher''', Alameda County Library (CA), AIM/Yahoo: librariantalking
*'''Eboni A. Francis''', [http://osu.edu The Ohio State University's] [http://library.osu.edu/sites/faes/index.php Food, Agricultural and Environmental Sciences Library] Yahoo: ebonifrancis
*'''Stephen Francoeur''', Baruch College (NY), [http://www.teachinglibrarian.org/weblog/blogger.html/ Digital Reference], AIM: frogheart1966, gtalk: frogheart [at] gmail.com
*'''David Free''', Georgia Perimeter College (GA), AIM: dwfree1967, gtalk: dwfree[at]gmail.com
*'''Beth Gallaway''', Metrowest MA Regional Library System (MA), [http://home.comcast.net/~egallaway http://home.comcast.net/~egallaway] AIM: rimeswith0range, gtalk/Skype/Yahoo!/ICQ: informationgoddess29[at]gmail.com
*'''Michael J. Giarlo''', [http://purl.org/net/leftwing/blog Technosophia], University of Washington Libraries, AIM: Leftwing42, ICQ: 155845798, Yahoo: mjg_work, GTalk: michael.giarlo[at]gmail.com
*'''Jon Goodell''', Pulaski Technical College Ottenheimer Library, AIM: jeogoodell and Yahoo: jeogoodell.
*'''Wally Grotophorst''', George Mason University, [http://timesync.gmu.edu/wordpress/ iNode], AIM: dodichaser
*'''Chad Haefele''', [http://www.HiddenPeanuts.com/ HiddenPeanuts.com], [http://lib.uah.edu/ Univ. of Alabama in Huntsville], AIM: ThunderclapEight, gtalk: chad.haefele[at]gmail.com
*'''Susan Hansen''', [http://www.rochesterpubliclibrary.org/ Rochester Public Library], AIM: bkworm042
*'''Rikhei Harris''', [http://www.lethal-librarian.net Lethal Librarian], AIM: Rikhei, Yahoo: lethallibrarian, Gtalk: rikhei[at]gmail.com
*'''Rochelle Hartman,''' [http://rochellejustrochelle.typepad.com/ Tinfoil+Raccoon], [http://www.libraryjournal.com/blog/670000067.html LJ Tech Blog; AIM: queenolibryland; Yahoo!: rhartmanbpl
*'''Robin Hastings''', Missouri River Regional Library, Jefferson City Missouri, AIM: hastingsrmrrl@aol.com; Yahoo/MSN: hastingsr_mrrl; gtalk: robin.hastings@gmail.com
*'''Rebecca Hedreen''', [http://frequanq.blogspot.com/ Frequently Answered Questions] [http://home.southernct.edu/~hedreenr1/ HomePage] Southern Connecticut State University (CT) for online students and faculty, AIM: disedlibrarian, MSN: hedreenr1[at]southernct.edu, Skype: delibrarian, GTalk: delibrarian[at]gmail.com
*'''Jeanne Hickling''', INCOLSA, MSN: jeanne_inc[at]hotmail.com, Gtalk: jhickling[at]gmail.com
*'''Starr Hoffman''', [http://geekyartistlibrarian.blogspot.com geekyartistlibrarian], [http://snazzydecor.com/starr/ Starr's ePortfolio], [http://www.library.unt.edu University of North Texas Libraries], Yahoo!IM: geekyartistlibrarian, AIM: artgeeklibrarian, Gtalk: geekyartistlibrarian, Trillian: geekyartistlibrarian, Skype: geekyartistlibrarian
*'''Amanda Hollister''', SUNY Cortland, AIM: cortlandweblib
*'''RoseMary Honnold''', [http://www.cplrmh.com See YA Around], yahoo:cplrmh, MSN:toknight@hotmail.com, ICQ:1048318
*'''Poliana Irizarry''', [http://www.law.temple.edu/servlet/RetrievePage?site=TempleLaw&page=Library_Information_Technology Temple Law School], AIM: polianananana
*'''Iris Jastram''', Reference and Instruction Librarian, [http://apps.carleton.edu/campus/library/ Carleton College], GTalk: ijastram[at]gmail.com
*'''Nathan Johnson''', [http://www.whoisnate.com/ whoisnate.com], AIM: nate kong, gtalk: natezilla [at] gmail.com
*'''Cindy Judd''', Instruction Librarian, Eastern Kentucky University, AIM/Yahoo: lrchelper, MSN: lrchelper@hotmail.com
*'''Gretchen Keer''', [http://www.mc3.edu/sa/lib/lrc.htm Montgomery County Community College (PA)], AIM: gik36, GTalk: gretchenkeer[at]gmail.com
*'''Rebekah Kilzer''', Systems Librarian, The Ohio State University Libraries, and adjunct at Drexel University, Yahoo: rebekahkilzer
*'''David King''', [http://www.davidleeking.com/ davidleeking.com], [http://www.kclibrary.org/ Kansas City Public Library], AIM: squagmar, skype: davidleeking, Yahoo: daweedrex, gtalk: davidleeking[at]gmail.com, MSN: davidking[at]kclibrary.org
*'''Marianne Kruppa''', [http://blog.skagirlie.net/ blog.skagirlie.net], [http://www.libraryforlife.org/ St. Joseph County Public Library]. AIM: sjcplskagirlie, Yahoo!: skagirlie37, GTalk: skagirlie
*'''Meghan Lafferty''', University of Minnesota Science and Engineering Library, AIM: umchemlib, GTalk: meghan.lafferty, MSN: lafferty73[at]hotmail.com
*'''Jennifer Lang''', Electronic Resources Cataloger, [http://libweb.princeton.edu/ Princeton University Library], AIM/MSN/Yahoo!: cellolang
*'''Jessica Langlois''', Reference / YA Librarian, [http://libraryland.coollibrarian.com/ libraryland], AIM/Yahoo!: jaycie29, Skype: coollibrarian
*'''Matti Lassila''', Web Services Designer, (FIN) GTalk: matti.lassila[at]gmail.com
*'''Steve Lawson''', Colorado College Tutt Library, [http://library.coloradocollege.edu/steve/ See Also], AIM & Yahoo!: tuttlawson
*'''Rudy Leon''', SUNY Potsdam, AIM: leonre3309, Yahoo: rudileon, Gtalk: rudy.leon
*'''Jenny Levine''', [http://www.mls.lib.il.us/ Metropolitan Library System], [http://theshiftedlibrarian.com/ The Shifted Librarian], AIM: cybrarygal
*'''Mark Lindner''', Student, GSLIS, UIUC [http://bookmark.typepad.com/ ...the thoughts are broken...], AIM: markthoughts
*'''Mary Rose Loria''', International School Manila, Philippines, Yahoo/MSN: robyn0410 ; gtalk: mvloria@gmail.com
*'''Brian Mathews''', Georgia Tech Library [http://altref.blogspot.com/ Alt Ref Blog] [http://theubiquitouslibrarian.typepad.com/ The Ubiquitous Librarian], AIM: BrianGTlibrary
*'''Paul Mayes''', Asst Director, University of Teesside, England, MSN: paul_mayes[at]hotmail.com, AIM: paul mayes tees, Skype: paulmayes, GTalk: paul.mayes[at]gmail.com
*'''Paul Miller''', Talis, (UK) AIM/ iChat/ MSN: talis_paul[at]mac.com
*'''Michele Mizejewski''', San Francisco, (CA) AIM: michele94107, iChat (with audio and video):mlmiz@mac.com
*'''Joy Weese Moll''', [http://joy.mollprojects.com/myblogs/wanderings Wanderings], [http://library.wustl.edu/ Washington University Libraries], AIM: WULibrarianJoy, Yahoo: WULibrarianJoy, MSN: joyweesemoll at yahoo dot com
*'''Joshua M. Neff''', [http://www.olathelibrary.org/ Olathe Public Library], [http://www.goblin-cartoons.com the goblin in the library], MSN: figaro9[at]hotmail.com, Yahoo!: joshua_neff, gtalk: joshuamneff, Skype: joshuamneff
*'''Carrie Newsom''', University of Florida Marston Science Library, AIM: clonewsom, Y!M: newsomzz GTalk: newsomz
*'''Steve Oberg''', Endeavor Information Systems, Inc., part-time instructor, UIUC GSLIS, and [http://www.familymanlibrarian.com/ Family Man Librarian]; AIM (and iChat): sjoberg67, Gmail: steve.oberg [at] gmail.com, Yahoo: steve_oberg
*'''Eileen O'Hara''', Drake Memorial Library, SUNY Brockport eohara@brockport.edu AIM: OHaraLibr
*'''Gina Persichini''', Idaho Commission for Libraries, AIM and Yahoo!: GinaISL
*'''Scott Pfitzinger''', [http://bibliotechweb.com BiblioTech Web], Butler University, [http://www.butler.edu/dawgblog DawgBlog], AIM & Yahoo: pfitzlib, GTalk: spfitzinger
*'''Christina Pikas''', [http://christinaslibraryrant.blogspot.com Christina's LIS Rant], The Johns Hopkins University Applied Physics Laboratory; change 6/06: during working hours use first.last@ initials for where I work .edu, AIM: Christina Pikas0, Yahoo, MSN, GTalk: cpikas
*'''Paul Pival''', [http://distlib.blogs.com The Distant Librarian], University of Calgary, AIM: libconnection, Yahoo: lib_connection, MSN: libconnection [at] hotmail.com, Skype: libcon, GTalk: ppival
*'''Lauren Pressley''', [http://www.laurenpressley.com/library/ lauren's library blog], (NC) AIM: laurenpressley, iChat: lmpressl, Yahoo: laurenmpressley
*'''Elena Prigoda''', University of Toronto Libraries. Ontario, Canada AIM: elenaATgerstein MSN: elena.prigoda [at] utoronto.ca Yahoo: eprigoda, Google Talk: elena.prigoda [at] gmail.com
*'''Lichen Rancourt''', [http://www.remainingrelevant.net Remaining Relevant], [http://www.library.unh.edu University of New Hampshire Library], AIM & yahoo messenger: lichenrancourt
*'''Isobel Rancier''', VR Librarian, [http://www.nait.ca/tci/library/ NAIT Library], Edmonton, AB, Canada, MSN: isobelr@nait.ca
*'''Tom Reinsfelder''', Penn State Mont Alto. [http://www.libraries.psu.edu/montalto/ Penn State Mont Alto Library], AIM: MontAltoLibrary MSN: MontAltoLibrary Yahoo: MontAltoLibrary
*'''marcus roesner''', VR librarian @ LibraryCo Inc. Ontario, Canada. theinetlib.net, AIM: inetliber MSN: inetlib@hotmail.com Yahoo: inetlib gtalk: inetlib@gmail.com ICQ 9971915 (MSN: mroesner@libraryco.ca)
*'''Dr. Curtis R. Rogers''', [http://www.statelibrary.sc.gov/ SC State Library], [http://curtisrogers.info/ Curtisrogers.info] AIM: curtisrogrs
*'''Jenica Rogers''', [http://jenica26.squarespace.com/ Thinking Out Loud] AIM: Jenica26
*'''Michael Sauers''', [http://travelinlibrarian.info/ TravelinLibrarian.info] AIM: msauers1, Yahoo!: msauers, MSN: msauers@travelinlibrarian.info
*'''Aaron Schmidt''', [http://www.walkingpaper.org walkingpaper.org] AIM: XXagentcooperXX
*'''Eric Schnell''', [http://bones.med.ohio-state.edu Personal Website] [http://ericschnell.blogspot.com/ The Medium is the Message] Prior Health Sciences Library, The Ohio State University. GTalk and MSN: eric.schnell[at]gmail.com
*'''Dorothea Salo''', [http://cavlec.yarinareth.net/ Caveat Lector], AIM: gmumars
*'''Greg Schwartz''', [http://openstacks.net/os Open Stacks], AIM, Yahoo!, MSN: planetneutral
*'''Greg Sennema''', [http://library.wlu.ca/blogs/gsennema TechnoLibrarian], technolibrarian@hotmail.com, gtalk: technolibrarian
*'''Kate Sherrill''', Ivy Tech Community College of Indiana - Southwest, AIM/Yahoo: KateSherrill gtalk: KateSherrill[at]gmail.com
*'''Karl G. Siewert''', [http://yoyotxt.blogspot.com/ Txt-based Blogging], AIM: yoyology; gtalk: yoyology[at]gmail.com
*'''Rachel Singer Gordon''', [http://www.lisjobs.com LISjobs.com], AIM: rachelsgordon, Yahoo!: lib_rachel
*'''Kevin Smith''', [http://ashkev.weblogs.us The Fiddling Librarian 3.0] Cass District Library, AIM: cassref, Yahoo!: fiddlinglibrarian, gtalk: ashkev [at] gmail.com
*'''Alec Sonsteby''', [http://librariansatthegate.blogspot.com/ Librarians at the Gate], AIM: AlecSonsteby
*'''Kelli Staley''', [http://www.kellistaley.com/blog.htm 'Brary Web Diva], AIM, Yahoo!, MSN: nomextra
*'''Sarah Steiner''', [http://www.library.gsu.edu Georgia State University] AIM, MSN, & Yahoo!: ssteinergsu
*'''Michael Stephens''', [http://www.tametheweb.com tametheweb.com], (IN) AIM: mstephens7mac
*'''Lars G. Svensson''', AIM: SvenssonLarsG, gtalk: lars.g.svensson [at] gmail.com
*'''Roy Tennant''', [http://roytennant.com/ http://roytennant.com/], AIM: roytennant1234
*'''Ingrid Thomson''', University of Cape Town Libraries [http://librarianonaquest.blogspot.com/ Librarianonaquest] MSN: librarianthomson [at] hotmail.com, gtalk: thomson.ingrid [at] gmail.com
*'''Karen Ulric''', [http://www.ssdsofessexandunion.org/library Solomon Schechter Day School of Essex and Union](NJ) AIM: LibrarianPower or wasagooze
*'''Patty Uttaro''', [http://www.ogdenny.com Ogden Farmers' Library], AIM: PatriciaU524 or scotchblossom ; MSN: cosmosgrrl
*'''Ken Varnum''', [http://blogs.fletcher.tufts.edu/rss4lib/ RSS4Lib], AIM: kvarnum
*'''Felicia Vereen''', South Carolina State Library, AIM: FDVereen
*'''Rita Vine''', University of Toronto Libraries and [http://www.workingfaster.com Workingfaster.com], AIM: ritathelibrarian; Yahoo: ritavine; GoogleTalk: ritavine(AT)gmail.com ; MSM: rita.vine(AT)utoronto.ca
*'''Teri Vogel''', [http://sdlibrarian.blogspot.com/ SDLibrarian], University of California - San Diego, AIM/Yahoo: tmvogel2
*'''Sherri Vokey''', University of Toronto, [http://blog.uwinnipeg.ca/schwagbag/ ::schwagbag::], AIM/iChat: IIsherrivokeyII
*'''Lisa Wallis''', University of Illinois at Chicago, AIM/Yahoo!: lwallisuic ; MSN: lwallisuic@hotmail.com ; gtalk: lwallisuic@gmail.com
*'''Jessamyn West''', librarian.net. AIM: iamthebestartist Yahoo/MSN: jessamyn_west gtalk: jessamyn[at]gmail.com
*'''Andrew Whitis''', Muskingum College Library (Ohio), [http://www.whitis.us/blog library+instruction+technology] AIM/Yahoo: askwhitis
*'''Laurie Woo''', Newton Free Library (MA), AIM: lauriewoo9
*'''Barb Wright''', Weld Library District, CO, Yahoo/MSN: barbeenie
*'''Chris Zammarelli''', [http://www.zammarelli.com/chris/libraryola Libraryola], AIM/Yahoo: shrillczar ; MSN: shrillczar@hotmail.com ; gtalk: shrillczar@gmail.com

Tips page

2005-08-10T15:24:04Z

Rikhei: Reverting

If you're brand new to the world of wikis you may be unsure how to start. Here is a quick guide with some tips. None of these are required, but many of them are helpful in creating a sense of wiki community and making the wiki more usable.

* '''register''' - Registering lets people know who edited a page and allows all of your edits to be grouped under your name. This helps you establish a reputation -- this is important on big wikis like Wikipedia, perhaps not as much here -- and lends authority to your entries and edits. If you are registered, people can contact you through your talk page if they have questions about your entries or edits. [[Special:Userlogin|You can register here]]

* '''annotate''' - You have the option of adding little notes to your edits in the Summary box beneath the editing page. When people look at pages like the [[Special:Recentchanges|Recent Changes]] page, or their own watchlist, they can tell at a glance what was done to the page you edited. If you are including a fact that is not widely known, sometimes a brief cite is helpful here. Check the minor edit box if you are just fixing a typo or a punctuation error.

* '''discuss''' - Every page on the wiki has a discussion page that you can use for discussing an article. This is often more useful than making an edit, having someone else undo it, and back and forth. These pages can be for asking questions about the topic, or informal coverage of a topic. This is [[Talk:Tips_page|the discussion page for this page]], feel free to add to it. There are also discussion pages for all user pages, if you want to talk to a user directly. As an example, [[User_talk:Jessamyn|my talk page is here]]

* '''link''' - Please feel free to add hyperlinks and crosslinks to other wiki pages. Here is a quick and dirty guide, much more is available from [http://en.wikipedia.org/wiki/Wikipedia:How_to_edit_a_page#Wiki_markup Wikipedia]
**linking to another wiki page <nowiki>[[Online_Reference]]</nowiki> will get you [[Online_Reference]]
**linking to another wiki page using your own text <nowiki>[[Online_Reference|doing reference online]]</nowiki> will get you [[Online_Reference|doing reference online]]
** linking to another web page <nowiki>[http://librarian.net]</nowiki> will get you [http://librarian.net]
** linking to another web page using your own text <nowiki>[http://librarian.net my web site]</nowiki> will get you [http://librarian.net my web site]

* '''list''' - If you are starting a list of tips, links, or comments, or are adding to a list, please start your addition with an asterisk <nowiki>(*)</nowiki>, which shows up on the wiki like this
*''Example''.
**It's just a good way to set each distinct contribution off from the rest. Two asterisks will indent what you write as you can see on this line.

* '''look''' - The best way to learn how to format things on the wiki is to look at how people have formatted things on other pages. Just hit "edit" at the top of the page to see how people did what they did.

* '''Firefox users''' - Install the [http://wikipedia.mozdev.org/ Wikipedia Firefox extension]. This toolbar will work on any Mediwiki wiki such as this one and will automatically allow you to format text, add lists, tables and images, etc. with the click of a button.

[[Category:Community]]

Online Reference

2005-08-10T15:23:34Z

Rikhei: Reverting

= Success Stories =

== IM Reference: Making the Switch ==
*Sherri Vokey at UNLV gets her library to switch to IM Reference [[Sherri Vokey | [more]]]
*Chad Boeninger convinced his library to do a pilot project with IM Reference [[Chad Boeninger | [more]]]

= Software/Vendors for Web-Based Reference =
''If you would like to recommend a vendor, please click on the vendor below and share your opinions! (Please be sure to add your name to the recommendation so that we know it's not from a vendor.)''

* [[Docutek VRLplus]]
* [[OCLC QuestionPoint]]
* [[LivePerson Timpani SB Contact Center]]
* [[Rakim]]
* [[Tutor.com Virtual Reference Toolkit]]

= Software We Like for IM Reference =
''If you would like to recommend software, please sign your name to the recommendation so that we know it's not from a vendor. An explanation of why you like this software would be great too!''

*[http://www.ceruleanstudios.com/ Trillian] - Multiple network program (''Recommended by [[User:Meredith|Meredith]]'')
*[http://gaim.sourceforge.net/ Gaim] - Open Source, multiple network (''Recommended by [[User:Meredith|Meredith]]'')
*[http://fire.sourceforge.net/ Fire] - Open Source, Mac, multiple network (''Recommended by [[User:Walkingpaper|Aaron]]'')
*[http://www.adiumx.com/ Adium] - Open Source, Mac, multiple networks (''Recommended by [[User:Walkingpaper|Aaron]]'')

= Software We Like for Other Types of Online Reference =
''If you would like to recommend software, please sign your name to the recommendation so that we know it's not from a vendor. An explanation of why you like this software would be great too!''

*[http://jybe.com JYBE] – Free co-browsing software. (''Recommended by [[User:Meredith|Meredith]]'')
*[http://skype.com Skype] - Free VOIP Software (''Recommended by [[User:Meredith|Meredith]]'')

= Libraries Using Virtual Reference Services =

Check out the LISWiki's [http://liswiki.com/wiki/List_of_libraries_providing_virtual_reference_services List of libraries providing virtual reference services] for a list of libraries providing Virtual Reference services of all kinds.

Curtin University Library in Australia has an [http://library.curtin.edu.au/contact/sms.html SMS a Query] reference service. This paper *[http://conferences.alia.org.au/online2005/papers/a12.pdf "TXTing Librarians @ Curtin"] was presented at the [http://online.alia.org.au/ Information Online conference]in February 2005.

== Libraries Using IM Reference ==
*[http://library.lib.binghamton.edu/webdocs/IMpilot.html Binghamton University]- Trillian
*[http://www.library.carleton.ca/instruction/askus.html Carleton University (Ottawa)] - MSN
*[http://www.ncpl.lib.in.us/departments/reference/im.htm Carlisle Public Library] - AIM, MSN, Yahoo
*[http://cass.lib.mi.us/ask.htm Cass District Library] - Trillian
*[http://swem.wm.edu/news/story.cfm?id=111 College of William and Mary] - Trillian
*[http://www.lib.duke.edu/reference/chat/im.html Duke University] - AIM
*[http://www.fsc.edu/library/virtualref.html Fitchburg State College] - AIM, MSN, Yahoo
*[http://fpc.cb.docutek.com/vrlplus/vrl_entry.asp Franklin Pierce College (NH)] - AIM, MSN, Yahoo! via Trillian
*[http://library.gallaudet.edu/im.html Gallaudet] - AIM
*[http://www.gpc.edu/~declib/chat.htm Georgia Perimeter College] - AIM, MSN, Yahoo! via Trillian
*[http://hackleylibrary.org/ Hackley Public Library] - Trillian
*[http://msass.cwru.edu/harrislibrary/General/gencontact.htm#AIM Harris Library at the Mandel School of Applied Social Sciences] at Case Western Reserve University - AIM
*[http://www.homerlibrary.org/ Homer Township Public Library] - AIM
*[http://www.lansing.lib.il.us/ Lansing Public Library]- Trillian
*[http://www.co.marin.ca.us/depts/lb/main/im.cfm Marin County Free Library] - AIM, MSN, Yahoo! via Trillian
*[http://library.mcmaster.ca/justask/ McMaster University] - Pilot program. AIM, ICQ, Yahoo, MSN
*[http://home.moravian.edu/public/reeves/research/askReeves.htm Moravian Theological Seminary, Reeves Library] - AIM
*[http://library.morrisville.edu/talk.html Morrisville State College] - AIM
*[http://www.ncu.edu/library/FAQs/about_elrc.asp#What%20services%20does%20the%20ELRC%20provide? Northcentral University] - ICQ
*[http://www.library.ohiou.edu/libinfo/ask-im.htm Ohio University] - Trillian
*[http://www2.plattsburgh.edu/acadvp/libinfo/library/iref.html Plattsburgh State University] - AIM
*[http://wally.rit.edu Rochester Institute of Technology] - Trillian
*[http://www.lib.siu.edu/hp/resources/morrismessenger.shtml Southern Illinois State University - Morris Messenger] - AIM, ICQ
*[http://www.spfldcol.edu/homepage/library.nsf/EB4F2767C562479445256BE5002DAE84/EEA410A88745743A85256E5F0070150D?OpenDocument Springfield College] - Trillian
*[http://sjcpl.lib.in.us/asksjcpl/asksjcpl.html St. Joseph County Public Library] - Fire
*[http://ublib.buffalo.edu/libraries/help/refchat.html State University of New York at Buffalo]
*[http://vrl.temple.edu Temple University] - Trillian
*[http://www.fordlibrary.org/chat/ Thomas Ford Memorial Library] - Trillian
*[http://www.library.uiuc.edu/askus/ University of Illinois at Urbana-Champaign]
*[http://aok.lib.umbc.edu/reference/chat.php3 University of Maryland, Baltimore County] - AIM
*[http://www.library.unlv.edu/ask/chat.html University of Nevada, Las Vegas] - Trillian
*[http://www.lib.unc.edu/reference/imalibrariandavis.html University of North Carolina at Chapel Hill - Davis Library]
*[http://www.lib.unc.edu/house/im_a_librarian.html University of North Carolina at Chapel Hill - Undergraduate Library]
*[http://www.lib.unc.edu/brauer/imbrauer.html University of North Carolina at Chapel Hill - Brauer Math/Physics Library]
*[http://library.uvm.edu/dana/services/aim.html University of Vermont, Dana Medical Library] AIM
*[http://www.lib.virginia.edu/ref-aimhelp.html University of Virginia Library] AIM
*[http://www.wfu.edu/Library/referenc/chat.htm Wake Forest University]
*[http://www.wpi.edu/Academics/Library/Help/refchat.html Worcester Polytechnic Institute Instant Answers@WPI] - AIM

== Libraries Using Jybe ==
*[http://www.niulib.niu.edu/ask-services.cfm Northern Illinois University]

= Blogs/Websites to Watch =
*[http://blog.uwinnipeg.ca/schwagbag/ ::schwagbag::] by Sherri Vokey
*[http://walkingpaper.org/ Walking Paper] by Aaron Schmidt
*[http://librarianinblack.typepad.com/librarianinblack/ Librarian in Black] by Sarah Houghton
*[http://www.teachinglibrarian.org/weblog/blogger.html Digital Reference] by Stephen Francoeur
*[http://http://info.winnefox.org/blogs/ask/ Ask Wisconsin Librarians @ Winnefox ] by Joy Schwarz

= Specific Blog Posts/Articles to Check Out =
*[http://www.pewinternet.org/PPF/r/162/report_display.asp Teens and Technology] from the Pew Internet & American Life Project (July 2005)
*[http://media.aoltimewarner.com/media/newmedia/cb_press_view.cfm?release_num=55254160 AOL Second Annual Instant Messaging Trends Survey]
*[http://libraryjournal.com/article/CA512192.html?display=searchResults&stt=001&text=im+me IM Me] by Aaron Schmidt and Michael Stephens. Featured in Library Journal in April, 2005
*[http://babyboomerlibrarian.blogspot.com/2005/05/chat-reference-at-morrisville-state.html Chat Reference at Morrisville State College Library] by Bill Drew. Featured in Ronan, Jana, ed. Chat reference : a guide to live virtual reference services
*[http://www.charlestonco.com/comp.cfm?id=47&CFID=9689640&CFTOKEN=6638826 Virtual Reference Software Comparative Review] by Jody Condit Fagan. ''The Charleston Advisor'', April 2005, pp. 16-35.
*[http://www.pewinternet.org/PPF/r/133/report_display.asp How Americans Use Instant Messaging] from the Pew Internet & American Life Project (September 2004)
*[http://www.oregonlibraries.net/staff/?p=178 web-based chat vs. instant messaging] by Caleb at the L-net staff information blog.
*[http://lbr.library-blogs.net/war_what_is_it_good_for.htm War... What is it good for?] by Luke Rosenberger from lbr weblog. Post looks at the "war" between web-based virtual reference services and IM.
*[http://www.teachinglibrarian.org/weblog/2005/06/web-based-chat-and-im-not-eitheror-but.html Web-based chat and IM: Not "either/or" but "both/and"] by Stephen Francoeur from Digital Reference.
*[http://www.homerlibrary.org/HomerIM.ppt IM Reference: What We've Learned] (Homer Township @ COLT, June 24, 2005)
*[http://edificeref.info/?p=71 Trillian training materials] - a great training for using Trillian in providing virtual reference services.
*[http://www.american.edu/tesol/Baron-SeeYouOnlineCorrected64.pdf See You Online: Gender Issues in College Student Use of Instant Messaging] by Naomi S. Baron, Department of Language and Foreign Studies, American University. In addition to interesting findings, this paper includes useful terminology for discussing IM.

[[Category:Technology]]
[[Category:Reference Services and Information Literacy]]
[[Category:Online Reference]]

OCLC QuestionPoint

2005-07-18T15:57:31Z

Rikhei:

''The following information has been compiled from the vendor website and from Jody Fagan's [http://peregrin.jmu.edu/~faganjc/ Virtual Reference Software Comparison Spreadsheet] (used with permission).''

= Features =
* Oriented toward cooperatives and consortia
* Co-browse functionality
* Integrated e-mail
* Local and global knowledge bases
* Survey capability
* Session transcripts
* Outsourcing available (through 24/7 Reference Cooperative)

= Pricing =
QuestionPoint consists of two components: the reference management software and 24/7 cooperative coverage. Pricing depends on the number of libraries participating and whether or not 24/7 coverage is utilized. If it is, pricing is determined by population served.

= Libraries, Consortia & Others Using This Software =
* [http://http://lib.umich.edu/askus/askusnow.html University of Michigan]
* [http://www.secstate.wa.gov/library/ask_chat.aspx Washington State Library]
* [http://library.state.ak.us/forms/askalibrarianpublic.html Alaska State Library]

= Literature/Case Studies From Institutions =
* Truelson, J.A. (2004) "Partnering on Virtual Reference Using QuestionPoint: Guidelines for Collaboration between Academic Libraries in Australia/New Zealand and the US." ''Australian Academic & Research Libraries'', 35(4), 301-8.
* Markgren, S., Ascher, M.T. and S.J. Crow. (2004) "Asked and Answered-Online: How Two Medical Libraries Are Using OCLC's QuestionPoint to Answer Reference Questions." ''Medical Reference Services Quarterly'', 23(1), 13-28.
* Wanserski, J. (2003) "From AskWendt Live to QuestionPoint: A Chronology of the Development of a Persistently Virtual Reference Product and Service." ''Internet Reference Services Quarterly'', 8(1/2), 71-94.
* O'Leary, Mick. (2003) "QuestionPoint Fortifies Libraries in Internet Age." ''Online'', 27(3), 70-72.
* Quint, B.E. (2002) "QuestionPoint marks new era in virtual reference." ''Information Today'', 19(7), 50,54.

= User Reviews/Opinions Of This Software =
''There are no reviews/opinions of the software at this time.''

'''For more information, please see the [http://questionpoint.org/ vendor site].'''

Docutek VRLplus

2005-07-18T15:50:42Z

Rikhei:

''The following information has been compiled from the vendor website and from Jody Fagan's [http://peregrin.jmu.edu/~faganjc/ Virtual Reference Software Comparison Spreadsheet] (used with permission).''

= Features =
* Co-browsing: full co-browse functionality with Windows 98 & newer used with Internet Explorer 5.0 & newer or Netscape 4.7 ''or'' Mac OS 9 used with Netscape 4.7 & newer. Page-push functionality works with Windows 98 & newer systems used with Mozilla, Firefox, or Netscape 6/7 ''or'' Mac OS 9 & newer used with Safari, IE, Netscape, or Firefox.
* No patron downloads
* Integrated e-mail
* Integrated knowlege base functionality
* Survey capability
* Session transcripts
* Customizable patron entry forms
* File-sharing capability
* Outsourcing available through [http://www.vlibrarysolutions.com/ Virtual Library Solutions]

= Pricing =
* For a large academic library (~15,000 FTE), $1,995 set-up fee; $2,995 annual fee for 5 seats (minimum).
* On-site training is $1,500 per day (though free online training and videos are also available).

= Libraries, Consortia & Others Using This Software =
* [http://ask.emich.edu Eastern Michigan University]
* [http://http://utoronto.cb.docutek.com/vrlplus/vrl_entry.asp University of Toronto]
* [http://vrl.library.arizona.edu/vrlplus/ University of Arizona]
* [http://shsu.cb.docutek.com/vrlplus/vrl_entry.asp Sam Houston State University]
* [http://fpc.cb.docutek.com/vrlplus/vrl_entry.asp Franklin Pierce College (NH)]

= Literature/Case Studies From Institutions =
* Behm, L.M. (2003) "Navigate the Net. One Library’s Experience with Review and Selection of Chat Software for Reference." ''Medical Reference Services Quarterly'', 22(2), 85-92. [http://docutek.com/products/vrlplus/testimonials-msu.html [link]]

= User Reviews/Opinions Of This Software =
''There are no reviews/opinions of the software at this time.''

'''For more information, please visit the [http://docutek.com/products/vrlplus/index.html vendor site].'''

Docutek VRLplus

2005-07-18T15:49:55Z

Rikhei:

''The following information has been compiled from the vendor website and from Jody Fagan's [http://peregrin.jmu.edu/~faganjc/ Virtual Reference Software Comparison Spreadsheet] (used with permission).''

= Features =
* Co-browsing: full co-browse functionality with Windows 98 & newer used with Internet Explorer 5.0 & newer or Netscape 4.7 ''or'' Mac OS 9 used with Netscape 4.7 & newer. Page-push functionality works with Windows 98 & newer systems used with Mozilla, Firefox, or Netscape 6/7 ''or'' Mac OS 9 & newer used with Safari, IE, Netscape, or Firefox.
* No patron downloads
* Integrated e-mail
* Integrated knowlege base functionality
* Survey capability
* Session transcripts
* Customizable patron entry forms
* File-sharing capability
* Outsourcing available through [http://www.vlibrarysolutions.com/ Virtual Library Solutions]

= Pricing =
* For a large academic library (~15,000 FTE), $1,995 set-up fee; $2,995 annual fee for 5 seats (minimum).
* On-site training is $1,500 per day (though free online training and videos are also available).

= Libraries, Consortia & Others Using This Software =
* [http://ask.emich.edu Eastern Michigan University]
* [http://http://utoronto.cb.docutek.com/vrlplus/vrl_entry.asp University of Toronto]
* [http://vrl.library.arizona.edu/vrlplus/ University of Arizona]
* [http://shsu.cb.docutek.com/vrlplus/vrl_entry.asp Sam Houston State University]
* [http://fpc.cb.docutek.com/vrlplus/vrl_entry.asp Franklin Pierce College (NH)]

= Literature/Case Studies From Institutions =
* Behm, L.M. (2003) "Navigate the Net. One Library’s Experience with Review and Selection of Chat Software for Reference." ''Medical Reference Services Quarterly'', 22(2), 85-92. [http://docutek.com/products/vrlplus/testimonials-msu.html [link]]

= User Reviews/Opinions Of This Software =
''There are no reviews/opinions of the software at this time.''

'''For more information, please see the [http://docutek.com/products/vrlplus/index.html vendor site].'''

LivePerson Timpani SB Contact Center

2005-07-15T18:51:05Z

Rikhei: /* Literature/Case Studies From Institutions */

= Features =
* Cobrowsing
* Patron monitoring (allows you to initiate chat)
* Customer and operator survey capability
* Session transcripts
* Statistical information can be exported to Excel
* Integrated e-mail
* Integrated knowledge base

= Pricing =
$150 per month per concurrent seat

= Libraries, Consortia & Others Using This Software =
* [http://skyways.lib.ks.us/KSL/KLNB/KANAnswerWeb/ KANAnswer]
* [http://www.library.cmu.edu/Research/ask.html Carnegie Mellon University]
* [http://library.austincc.edu/help/how/faq-chat-info.htm Austin Community College]

= Literature/Case Studies From Institutions =
* Eichler, L. and Halperin, M. (2000) LivePerson: keeping reference alive and clicking. ''eContent'', 23(3), 63-66.

= User Reviews/Opinions Of This Software =
''There are no reviews/opinions of the software at this time.''

'''For more information, please see the [http://www.liveperson.com/sb/sb_contact_center.asp vendor site].'''

LivePerson Timpani SB Contact Center

2005-07-15T18:48:37Z

Rikhei:

= Features =
* Cobrowsing
* Patron monitoring (allows you to initiate chat)
* Customer and operator survey capability
* Session transcripts
* Statistical information can be exported to Excel
* Integrated e-mail
* Integrated knowledge base

= Pricing =
$150 per month per concurrent seat

= Libraries, Consortia & Others Using This Software =
* [http://skyways.lib.ks.us/KSL/KLNB/KANAnswerWeb/ KANAnswer]
* [http://www.library.cmu.edu/Research/ask.html Carnegie Mellon University]
* [http://library.austincc.edu/help/how/faq-chat-info.htm Austin Community College]

= Literature/Case Studies From Institutions =

= User Reviews/Opinions Of This Software =
''There are no reviews/opinions of the software at this time.''

'''For more information, please see the [http://www.liveperson.com/sb/sb_contact_center.asp vendor site].'''

OCLC QuestionPoint

2005-07-14T21:14:02Z

Rikhei:

= Features =
* Oriented toward cooperatives and consortia
* Integrated e-mail
* Cooperative knowledge base
* Survey capability
* Session transcripts
* Outsourcing available (through 24/7 Reference Cooperative)

= Pricing =
''No pricing information is available at this time.''

= Libraries, Consortia & Others Using This Software =
* [http://http://lib.umich.edu/askus/askusnow.html University of Michigan]
* [http://www.secstate.wa.gov/library/ask_chat.aspx Washington State Library]
* [http://library.state.ak.us/forms/askalibrarianpublic.html Alaska State Library]

= Literature/Case Studies From Institutions =
* Truelson, J.A. (2004) "Partnering on Virtual Reference Using QuestionPoint: Guidelines for Collaboration between Academic Libraries in Australia/New Zealand and the US." ''Australian Academic & Research Libraries'', 35(4), 301-8.
* Markgren, S., Ascher, M.T. and S.J. Crow. (2004) "Asked and Answered-Online: How Two Medical Libraries Are Using OCLC's QuestionPoint to Answer Reference Questions." ''Medical Reference Services Quarterly'', 23(1), 13-28.
* Wanserski, J. (2003) "From AskWendt Live to QuestionPoint: A Chronology of the Development of a Persistently Virtual Reference Product and Service." ''Internet Reference Services Quarterly'', 8(1/2), 71-94.
* O'Leary, Mick. (2003) "QuestionPoint Fortifies Libraries in Internet Age." ''Online'', 27(3), 70-72.
* Quint, B.E. (2002) "QuestionPoint marks new era in virtual reference." ''Information Today'', 19(7), 50,54.

= User Reviews/Opinions Of This Software =
''There are no reviews/opinions of the software at this time.''

'''For more information, please see the [http://questionpoint.org/ vendor site].'''

Docutek VRLplus

2005-07-14T20:57:47Z

Rikhei: /* Literature/Case Studies From Institutions */

= Features =
* Co-browsing
* Integrated e-mail
* Integrated knowlege base functionality
* Survey capability
* Session transcripts
* Customizable patron entry forms
* File-sharing capability

= Pricing =
''No pricing information is available at this time.''

= Libraries, Consortia & Others Using This Software =
* [http://ask.emich.edu Eastern Michigan University]
* [http://http://utoronto.cb.docutek.com/vrlplus/vrl_entry.asp University of Toronto]
* [http://vrl.library.arizona.edu/vrlplus/ University of Arizona]

= Literature/Case Studies From Institutions =
* Behm, L.M. (2003) "Navigate the Net. One Library’s Experience with Review and Selection of Chat Software for Reference." ''Medical Reference Services Quarterly'', 22(2), 85-92. [http://docutek.com/products/vrlplus/testimonials-msu.html [link]]

= User Reviews/Opinions Of This Software =
''There are no reviews/opinions of the software at this time.''

'''For more information, please see the [http://docutek.com/products/vrlplus/index.html vendor site].'''

Talk:Online Reference

2005-07-14T20:33:25Z

Rikhei:

== more detail in the "we like" sections maybe? ==
Since this is a wiki, I'd like to see the people who are recommending vendors/products give some reasons for '''why''' they like that software or at least sign their edits when they add vendors. There is nothing to keep vendors from coming here and adding their own software and I'd just like to make sure these recommendations come from people who actually use and like the software. [[User:Jessamyn|Jessamyn]] 12:29, 8 Jul 2005 (EDT)

Good idea. I'll ask people to at least sign their recommendations. -- Meredith

I was the one who added the WBC vendors; sorry about not signing my edits. I think you're right that there should be some reasoning behind why "we like" certain vendors - but there should also be some reasoning behind why "we like" IM. I didn't see that, at least not specifically labeled as such. What I do see are 3 headings for IM and only one for WBC tools (unless you count the Jybe heading), not to mention that the blog section includes mostly people who have written articles about IM, and the specific blog posts and articles all have to do with IM. While I'm in favour of IM, I don't think it's fair to present IM '''alone''' as a best practice for virtual reference. Perhaps we'd be better off changing the headings from "Software We Like" to "Web-based chat software/vendor options" and "IM software options" (making a point to differentiate between programs/networks such as AIM/MSN/Yahoo! and client options such as Gaim/Trillian/iChat). Each software option could have its own page, which would include its features, prices (if possible/relevant), a list of libraries/consortia using that software, any literature about libraries using that software, and a space for librarians to share positive and negative feedback about the software. What do you think? [[User:Rikhei|Rikhei]] 14:14, 8 July 2005 (EDT)

I think IM is a style of virtual reference that is gaining traction. I do think that a page that outlined the different tools which included the information you suggest would be an asset, and that having the software page be mostly about IM is probably something that the page will grow out of once there are more contributors. [[User:Jessamyn|Jessamyn]] 19:48, 8 Jul 2005 (EDT)

The thing about a wiki is that people need to add the stuff they know about. The people who posted thus far (me included) have been mostly proponents of IM Reference. I figure all of the sections will get fattened up once people start adding more things (it's just started developing). Feel free to add whatever sections you want. I expect things to grow and change into every section and for each section to have separate pages and subsections as things develop. [[User:Meredith|Meredith]] 20:10 CT, 8 July 2005

== Is it IM Reference? ==

Do the Universities of Toronto and Western Ontario provide IM Reference or proprietary web-based virtual reference services? From their websites it looks like it's the latter of the two, but I don't want to erase this without some confirmation either way. --[[User:Meredith|Meredith]] 22:19, July 13 2005 (EDT)

Meredith, looks like UT uses Docutek, and UWO uses LivePerson, which are both WBC. [[User:Rikhei|Rikhei]] 12:55, 14 Jul 2005 (EDT)

== What is Jybe, really? ==
I was just wondering...doesn't Jybe count as web-based chat? When we say "web-based", does that mean that we have to use a browser in order to chat, or does it mean that we have to access a certain web page in order to chat? Might I recommend "browser-based chat" as a description for Jybe? Just a thought... [[User:Rikhei|Rikhei]] 16:33, 14 Jul 2005 (EDT)

Wiki User List

2005-07-14T20:27:09Z

Rikhei: /* Members of the LibSuccess Wiki Community */

= Members of the LibSuccess Wiki Community =
''Add your name/user profile to the list (alphabetized by first name)! ('''Tip:''' Hit edit to see how this should be formatted)''

*[[User:Docwolf | Adam Farkas]]
*[[User:Beth | Beth Gallaway]]
*[[User:Brian | Brian Smith]]
*[[User:Constance | Constance Wiebrands]]
*[[User:Fiona | Fiona Bradley]]
*[[User:Everything | Gianluca Drago]]
*[[User:Jessamyn | Jessamyn West]]
*[[User:Jesse | Jesse Ephraim]]
*[[User:Laura | Laura Crossett]]
*[[User:lalcorn | Louise Alcorn]]
*[[User:Meredith | Meredith Farkas]]
*[[User:Michelle | Michelle Caulk]]
*[[User:Teenlibrarian | Miranda Doyle]]
*[[User:ppival | Paul R. Pival]]
*[[User:Scilib | Richard Akerman]]
*[[User:Ricklibrarian | Rick Roche]]
*[[User:Rikhei | Rikhei Harris (AKA the Lethal Librarian)]]
*[[User:birdie | Robin K. Blum]]
*[[User:Robin | Robin Boulton]]
*[[User:Ryan | Ryan Deschamps]]
*[[User:LibrarianInBlack | Sarah Houghton (AKA LibrarianInBlack)]]
*[[User:Sfrancoeur | Stephen Francoeur]]
*[[User:Tapril | Stephen Tapril]]
*[[User:Walkingpaper | Walkingpaper (AKA Aaron Schmidt)]]

[[Category:Community]]

Docutek VRLplus

2005-07-14T20:25:20Z

Rikhei: The first iteration of this page!

= Features =
* Co-browsing
* Integrated e-mail
* Integrated knowlege base functionality
* Survey capability
* Session transcripts
* Customizable patron entry forms
* File-sharing capability

= Pricing =
''No pricing information is available at this time.''

= Libraries, Consortia & Others Using This Software =
* [http://ask.emich.edu Eastern Michigan University]
* [http://http://utoronto.cb.docutek.com/vrlplus/vrl_entry.asp University of Toronto]
* [http://vrl.library.arizona.edu/vrlplus/ University of Arizona]

= Literature/Case Studies From Institutions =
* Behm, L.M. (2003) ''Navigate the Net. One Library’s Experience with Review and Selection of Chat Software for Reference.'' Medical Reference Services Quarterly, 22(2), 85-92. [http://docutek.com/products/vrlplus/testimonials-msu.html [link]]

= User Reviews/Opinions Of This Software =
''There are no reviews/opinions of the software at this time.''

'''For more information, please see the [http://docutek.com/products/vrlplus/index.html vendor site].'''

Talk:Online Reference

2005-07-14T16:55:43Z

Rikhei: /* Is it IM Reference? */

Talk:Online Reference

2005-07-08T18:12:59Z

Rikhei: /* more detail in the "we like" sections maybe? */

Online Reference

2005-07-08T17:21:53Z

Rikhei: /* Specific Blog Posts/Articles to Check Out */

Online Reference

2005-07-07T15:24:55Z

Rikhei: /* Software/Vendors We Like for Web-Based Reference */