Rules of Conduct/Patron Behavior
There are several advantages to having a stated policy:
•It is available to all in the same form.
•It can be referred to, so that anyone who wishes to can check the policy.
•It can be readily disseminated to all who are affected by it.
•It can be taught to new employees easily.
•It forces managers to think more sharply about the policy as it is being written, thus achieving further clarity.
•It ensure that everyone will be treated substantially the same way under a given a condition.
Here are some sample policies:
Standards of Behavior Cincinnati and Hamilton County OH Public Libraries
Rochester Public Library Policies
Wisconsin Public Library Policy Resources
Sample Policies and Legislation New York Library Association
Rules of Conduct Santa Monica CA
Patron Code of Conduct Morton Grove IL
Customer Code of Conduct Columbus Metropolitan Library OH
Library Rules Lincoln City NE
Rules of Conduct 2007 Ridgewood Public Library NJ
Here is a look at legal questions:
Infoblog- Podcast of Patron Policies and Latchkey Children Update